Digital experience - 360 Vision of Sustainability

Transcript

1. GROUPE SMILE Digital eXperience 360 Vision of Sustainability I.T IS OPEN
2. 00 Céline Déis Nuel Digital eXperience Consultant Green IT certified Vincent Maucorps Digital eXperience Solution Leader #DigitalSustainability 2 Hello :)
3. Agenda 360 Vision of Sustainability 00 3 03. and More ! 01. Why? 02. How? #DigitalSustainability
4. 01 01. Why ? #DigitalSustainability
5. The digital transformation is disrupting and transforming the world 01 leading to significant improvements, though it also has environmental and social impacts 5 Growth in the number of digital terminals in France, over the last 20 years (source : Acerp) first year of stabilization #DigitalSustainability
6. 60 chemical elements in a smartphone Hardly recyclable, and yet terminal manufacturing consumes the most energy Environmental impact of usage 01 6 AI Consumption 1 ChatGPT request is equivalent to 60 Google requests 1 Google request is equivalent to 1 hour light consumption 28 billion liters of water consumed by Google to cool its data centers in 2023. Between 2018 and 2022, its levies jumped by 82%. #DigitalSustainability
7. Impact on the digital divide 01 70% of the population has a low level of digital skills 1 in 2 people The hidden biases will be temporarily or permanently disabled at some point in their lives 70% of the population aged 16 to 65 have a “low or poor level” of computer skills, within the OECD. Training data for a facial recognition algorithm that over-represents white people may create errors when attempting facial recognition for people of colour, or tattooed. TED - How I'm fighting bias in algorithms | Joy Buolamwini 7 #DigitalSustainability
8. Ethical impacts of innovation 01 8 Uber has created a new service for users via an innovative digital platform. It has opened up the market for chauffeur-driven vehicles. But, at the same time, it has created a new form of job insecurity. Solution widely adopted during Covid to maintain contact and activities. Zoom advocates a solution that reduces the environmental footprint, but at the same time allows the capture of abusive and non-transparent personal data. #DigitalSustainability
9. 01 9 The digital sustainability approach #DigitalSustainability Environment Social Governance A sustainable digital approach aims to anticipate and limit all those impacts. It's an approach that relies on the commitment of management (Governance) to motivate and support the efforts of their teams. The entire value and creation chain must be involved
10. 02. How? 02 #DigitalSustainability
11. Act on 3 topics 02 ECO DESIGN ACCESSIBILITY DATA 11 #DigitalSustainability
12. ECO DESIGN 02 #DigitalSustainability
13. Why we love Open source and Symfony Key objective: Fight against software-induced equipment obsolescence Choose standard, interoperable technologies and open source components. Maintain the code used, monitor version upgrades 02 13 #DigitalSustainability
14. Green code in a nutshell 02 14 Key objective: Make the code as light as possible QUERIES: Limit server queries to the strict minimum DOM SIMPLIFICATION: Reduction of DOM elements as far as possible: HTML elements such as P, DIV, A, TABLE... WEIGHT: Compression/minification and optimized code to reduce page weight PERCEIVED PERFORMANCE • Asynchronous script loading • “Lazy Load” principle used for media. • Heavy use of application & server caching system #DigitalSustainability ………. > median 70 queries ………. > median 700 elements ………. > median 2.2 MB
15. Test your application 02 15 #DigitalSustainability GreenIT Analysis Ecoindex.fr
16. Test on 02 16 #DigitalSustainability For 500 000 000 visitors per month 570 000 000 five minutes showers 644 068 Paris - New-York - Paris flights
17. 02 ACCESSIBILITY #DigitalSustainability
18. What are the accessibility guidelines ? 02 18 4 Principles 1. Perceivable - Text Alternatives - Time-based Media - Adaptable - Distinguishable 2. Operable - Keyboard Accessible - Enough Time - Seizures - Navigable - Input Modalities 3. Understandable - Readable - Predictable - Input Assistance 4. Robust - Compatible #DigitalSustainability WCAG (1999) Web Content Accessibility Guidelines W3C (1994) Word Wide Web Consortium
19. Distinguishable 02 19 Enable reading even with vision impairments or color perception issues Use colors that provide sufficient contrast Tools to test color contrast : https://color.review/ https://contrast-finder.tanaguru.com/ Hello Hello Hello Hello ✔ ❌ Information should not be conveyed by color alone. #DigitalSustainability Example of bad design : https://wearecolorblind.com/examples/atg-event-ticketing-website/
20. Keyboard Accessible 02 20 Enable navigation for people who cannot use a mouse All components must be usable with a keyboard. Interactive components should receive focus via tab navigation and be operable using the keyboard, with standard keyboard interactions being respected. Example : https://openassessittoolkit.github.io/accessible_u/before_u.html #DigitalSustainability
21. DATA 02 #DigitalSustainability
22. Data Governance and Green Optimize the data life cycle to reduce its environmental footprint, while maintaining its value to the company. 02 22 #DigitalSustainability Collection Storage Processing Analyse / Use / Share Archive Suppress Controlled data repository Optimized data storage Aggregated data Centralized data access End-of-life policy
23. Be ethic with GDPR 02 23 GDPR #DigitalSustainability Respecting users' privacy and personal data Provide free, specific, unambiguous and informed consent. The “Privacy by design” approach protects personal data right from the design stage. The “Privacy by default” approach collects and processes strictly necessary personal data by default. Responsibility Transparency Trust
24. 03 03. and more ! #DigitalSustainability
25. Sustainable Digital 360° Vision 03 An environmental, ethical and social approach that aligns with the investment principles used in the banking ecosystem of several countries 25 ENVIRONMENT The concept of sustainable and environmentally-friendly computing, to reduce pollutions caused by digital technology and its usage Eco-design - Architecture & green code - GreenOps SOCIAL A 'social' digital approach with web content and services built around accessibility, while respecting everyone's rights Accessibility - GDPR - Inclusive writing GOVERNANCE The choice of strategy and governance helps to secure and sustain all initiatives Strategy - Open source - Security #DigitalSustainability
26. Positive Side Effects 03 Optimized Costs On servers, on end-users computers. Search Engine Optimization Light and fast pages are favored. Improved User eXperience Faster to load, simpler user interface. 26 ENVIRONMENT The concept of sustainable and environmentally-friendly computing, to reduce pollutions caused by digital technology and its usage Eco-design - Architecture & green code - GreenOps #DigitalSustainability
27. Positive Side Effects 03 27 SOCIAL A 'social' digital approach with web content and services built around accessibility, while respecting everyone's rights Accessibility - GDPR - Inclusive writing #DigitalSustainability Search Engine Optimization Google Indexing bot is the most active blind visitor on your website. Gender Neutral Writing as an Impact Studies with French language proves it. SCILABUS YOUTUBE CHANNEL - L’écriture inclusive a-t-elle un intérêt ? Quelles preuves ?
28. Positive Side Effects 03 28 GOVERNANCE The choice of strategy and governance helps to secure and sustain all initiatives Strategy - Open source - Security #DigitalSustainability Security is a must Data leaks can result in severe financial consequences. We love Open Source Mastering what’s happening on your digital ecosystem. Reduced license cost, longevity (support, adaptability).
29. GROUPE SMILE I.T IS OPEN