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開発者とともに作る Site Reliability Engineering / SREing with Developers

Takeshi Kondo
September 29, 2023
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開発者とともに作る Site Reliability Engineering / SREing with Developers

Takeshi Kondo

September 29, 2023
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  1. ։ൃऀͱͱ΋ʹ࡞Δ


    Site Reliability Engineering
    Takeshi Kondo / @chaspy


    2023/09/29


    SRE NEXT 2023

    View Slide

  2. Who am I
    chaspy chaspy_
    Senior Engineering Manager (10/1~)

    StudySapuri K12

    at Recruit Co., Ltd.

    SRE Team ͷϚωʔδϟͱͯ͠͸ࠓ೔͕࠷ऴ೔Ͱ͢👋
    Takeshi Kondo
    https://chaspy.me

    View Slide

  3. ʰελσΟαϓϦʱখதߴ(*)ͷ։ൃΛ͍ͯ͠·͢ *খֶɾதֶɾߴߍɾେֶडݧߨ࠲ͷུͰ͢

    View Slide

  4. SRE NEXT օۈ৆Ͱ͢ʂ͍ͭ΋͋Γ͕ͱ͏͍͟͝·͢ʂ

    View Slide

  5. ࠓ೔࿩͢͜ͱ


    SRE Λ։ൃऀͱ”ͱ΋ʹ”࣮ݱ͢ΔͨΊͷࣄྫ

    View Slide

  6. Key Messages


    SREϓϥΫςΟεͱ૊৫จԽ

    View Slide

  7. ·ͱΊ
    • લఏ: SREing ͷ࣮ݱ = ։ൃऀ͕৴པੑΛίϯτϩʔϧͰ͖͍ͯΔ͜ͱ


    • SREs ͸ ։ൃऀΛ Enabling / Platform ྆໘Ͱαϙʔτ͢Δ


    • ͦͷͨΊʹ SREs ͸։ൃऀͷཁٻΛਖ਼͘͠ཧղ͢Δඞཁ͕͋Δ


    • ࣄྫ঺հ: SRE ͕։ൃऀͷཁٻΛਖ਼͘͠ཧղ͢ΔͨΊͷΞϓϩʔν


    • 1. ϑΟʔυόοΫΛಘΔ


    • 2. ίϥϘϨʔγϣϯ͢Δ


    • 3. ࣮ࡍʹମݧ͢Δ


    • ͜ΕΒΛԼࢧ͑͢Δ૊৫จԽ


    • ৼΓฦΓ / ϑΟʔυόοΫ / ௅ઓ

    View Slide

  8. Agenda
    • ͜Ε·Ͱͷ͋Β͢͡


    • SRE νʔϜ͕໨ࢦ͍ͯͨ͜͠ͱ


    • ࣄྫ঺հ


    • ߟ࡯


    • ·ͱΊ

    View Slide

  9. Agenda
    • ͜Ε·Ͱͷ͋Β͢͡


    • SRE νʔϜ͕໨ࢦ͍ͯͨ͜͠ͱ


    • ࣄྫ঺հ


    • ߟ࡯


    • ·ͱΊ

    View Slide

  10. SRE NEXT 2020/2022 2020 / SLI/SLO ͱ͍͏ݴ༿
    ͕ͳ͍ঢ়ଶ͔Βٕज़ɾจԽ
    ྆໘Ͱܒ໤ͨ͠ࣄྫ
    2022 / Error Budget ӡ༻ͷͨΊʹ
    ͸ͦͷͨΊͷ༧ࢉͱܭըΛߦ͏ٕज़
    ઓུ͕ඞཁͰ͋Δͱ͍͏ߟ࡯

    View Slide

  11. SRE NEXT 2022 ͷ·ͱΊεϥΠυΑΓ

    View Slide

  12. SRE Team at StudySapuri K12
    • 7໊Ͱߏ੒


    • ର৅૊৫͸ʰελσΟαϓϦʱখதߴͱւ֎ Quipper


    • αϙʔτ͢Δ Developer ͸ TPM, Native Devs ؚΉͱ100໊Ҏ্


    • ৴པੑͷͨΊʹ։ൃऀΛ Enabling ͢Δۀ຿ͱɺ։ൃੜ࢈ੑ
    ͷͨΊͷ Platform Λ࡞Δۀ຿྆ํΛߦ͏


    • Team Topology ༻ޠͰ͢

    View Slide

  13. ྺ࢙͔ΒৼΓฦΔʰελσΟαϓϦʱSRE ~ @chaspy ೖࣾޙ
    • 2018: @chaspy ೖࣾ


    • 2019: Application Platform Λ Kubernetes ΁Ҡ؅


    • 2020: Microservices Readiness ͷ੔උ


    • αʔϏεΦʔφʔγοϓͷࡦఆ


    • Design Doc / Production Readiness Checklist


    • Self-services Infrastructure (terraform monorepo)


    • SLI/SLO


    • 2021: SLI/SLO ӡ༻Λ։ൃνʔϜʹ׬શҠৡ
    Platform Team ͱͯ͠ Platform Λ࡞͍ͬͯΔ
    Enabling Team ͱͯ͠
    ։ൃ૊৫ʹ SLI/SLO
    ͳͲͷΧϧνϟʔৢ੒

    View Slide

  14. ྺ࢙͔ΒৼΓฦΔʰελσΟαϓϦʱSRE ~ 2021೥
    • COVID-19 ྲྀߦɺΞΫηε਺૿େ


    • Platform ͷਐԽ


    • Terraform monorepo


    • Loadtest Platform


    • GitHub Actions ʹΑΔ monorepo CI ෼཭


    • ૊৫ͷมԽ


    • ٕज़ઓུάϧʔϓൃ଍


    • ࣄۀҠ؅ʹΑΓϦΫϧʔτ΁స੶ɺQuipper ೔ຊࢧళਗ਼ࢉ


    • chaspy EM ೚༻

    View Slide

  15. ྺ࢙͔ΒৼΓฦΔʰελσΟαϓϦʱSRE ~ 2022೥
    • ৽͍͠ SRE ࣮ફͷܗ


    • Partially Embedded SRE


    • Partially Enabling SRE in development team

    View Slide

  16. ྺ࢙͔ΒৼΓฦΔʰελσΟαϓϦʱSRE ~ 2023೥
    • ʮ։ൃऀ͔ΒϑΟʔυόοΫΛಘΔʯ͜ͱʹϑΥʔΧε


    • ͜ͷޙ࿩͠·͢ʂ

    View Slide

  17. Agenda
    • ͜Ε·Ͱͷ͋Β͢͡


    • SRE νʔϜ͕໨ࢦ͍ͯͨ͜͠ͱ


    • ࣄྫ঺հ


    • ߟ࡯


    • ·ͱΊ

    View Slide

  18. SRE νʔϜ͕໨ࢦ͍ͯͨ͜͠ͱ
    • ՝୊: SRE νʔϜ͕΍Δ͜ͱ͸ SRE νʔϜ͕ܾΊ͍ͯͨ


    • ద੾ͳ՝୊ઃఆ͕Ͱ͖͍ͯͳ͍Մೳੑ͕͋ͬͨ


    • ࠶ݱੑʹ͚͍ܽͯͨ / ଐਓੑ͕͋ͬͨ


    • ։ൃऀ͔ΒϑΟʔυόοΫΛಘΔ͜ͱʹ஫ྗ


    • ෳ਺ͷΞϓϩʔνΛࢼͨ͠


    • ׆ಈΛਐΊΔ͏ͪʹɺ3ͭͷύλʔϯ͕͋Δ͜ͱʹؾ͍ͮͨ

    View Slide

  19. Agenda
    • ͜Ε·Ͱͷ͋Β͢͡


    • SRE νʔϜ͕໨ࢦ͍ͯͨ͜͠ͱ


    • ࣄྫ঺հ


    • ߟ࡯


    • ·ͱΊ

    View Slide

  20. ࣄྫ঺հ
    • 1. ϑΟʔυόοΫΛಘΔ


    • 2. ίϥϘϨʔγϣϯ͢Δ


    • 3. ࣮ࡍʹମݧ͢Δ

    View Slide

  21. ࣄྫ঺հ
    • 1. ϑΟʔυόοΫΛಘΔ


    • 2. ίϥϘϨʔγϣϯ͢Δ


    • 3. ࣮ࡍʹମݧ͢Δ

    View Slide

  22. 1. ϑΟʔυόοΫΛಘΔ
    • SRE αʔϕΠͷ࣮ࢪ


    • ʮ݄ץSREʯ- Update ͷڞ༗


    • ظؒΛܾΊͯνʔϜʹೖΔ (Embedding)

    View Slide

  23. 1. ϑΟʔυόοΫΛಘΔ
    • SRE αʔϕΠͷ࣮ࢪ


    • ʮ݄ץSREʯ- Update ͷڞ༗


    • ظؒΛܾΊͯνʔϜʹೖΔ (Embedding)

    View Slide

  24. SRE αʔϕΠͷ࣮ࢪ
    • Google form Ͱ࣮ࢪ / ൒೥ʹ1౓ / ղ౴཰͸60%ఔ౓


    • ࣭໰಺༰


    • νʔϜ͝ͱͷࣗݾ׬݁౓ / πʔϧ΍ SaaS ͷशख़౓


    • Կ͕Ͱ͖͍ͯΕ͹αʔϏεΛࣗ෼ͨͪͰӡ༻Ͱ͖͍ͯΔɺͱݴ͑·͔͢ʁ


    • ΑΓϓϩμΫτΛྑ͍ͯͨ͘͘͠Ίʹ͸ɺԿ͕ϘτϧωοΫͰ͔͢ʁ


    • ΋͠ɺ࠷ۙ௚໘ͨ͠SREʹؔ࿈ͦ͠͏ͳ՝୊/໰୊͕͋Ε͹ڭ͍͑ͯͩ͘͞


    • ීஈͷ։ൃͷதͰ࠷΋ετϨεΛײ͍ͯ͡Δ޻ఔɾखॱ͸ԿͰ͔͢ʁ


    • ։ൃͷ޻ఔͷதͰɺ͜Ε͕଎͘ͳͬͨΒخ͍͠ͱ͍͏෦෼͸͋Γ·͔͢ʁ


    • ࣗ෼ͨͪͷαʔϏεʹ͓͍ͯɺෛ࠴ͩͱײ͍ͯ͡Δ / ফ͠ڈΓ͍ͨཁૉ͸Կ͔͋Γ·͔͢?


    • ݱࡏͷ(SRE͕։ൃ/ӡ༻͍ͯ͠Δ)ϓϥοτϑΥʔϜͰ෼͔Βͳ͍͜ͱ͕͋ͬͨΒɺԿΛݟ·͔͢?


    • SREͷରԠ΍औΓ૊Έʹ͍ͭͯͷཁ๬/ίϝϯτ͕͋Ε͹͓ئ͍͠·͢


    • SREͷ໰͍߹ΘͤରԠʹ͍ͭͯཁ๬/ίϝϯτ͕͋Ε͹͓ئ͍͠·͢


    • SREνʔϜ͔Βґཔ͕͋Δͱ͖ɺͲͷΑ͏ͳܗͰ࿈བྷ/ґཔ͞ΕΔͱྑ͍Ͱ͔͢?

    View Slide

  25. SRE αʔϕΠͷ࣮ࢪ
    • Google form Ͱ࣮ࢪ / ൒೥ʹ1౓


    • ࣭໰಺༰


    • νʔϜ͝ͱͷࣗݾ׬݁౓ / πʔϧ΍ SaaS ͷशख़౓


    • Կ͕Ͱ͖͍ͯΕ͹αʔϏεΛࣗ෼ͨͪͰӡ༻Ͱ͖͍ͯΔɺͱݴ͑·͔͢ʁ


    • ΑΓϓϩμΫτΛྑ͍ͯͨ͘͘͠Ίʹ͸ɺԿ͕ϘτϧωοΫͰ͔͢ʁ


    • ΋͠ɺ࠷ۙ௚໘ͨ͠SREʹؔ࿈ͦ͠͏ͳ՝୊/໰୊͕͋Ε͹ڭ͍͑ͯͩ͘͞


    • ීஈͷ։ൃͷதͰ࠷΋ετϨεΛײ͍ͯ͡Δ޻ఔɾखॱ͸ԿͰ͔͢ʁ


    • ։ൃͷ޻ఔͷதͰɺ͜Ε͕଎͘ͳͬͨΒخ͍͠ͱ͍͏෦෼͸͋Γ·͔͢ʁ


    • ࣗ෼ͨͪͷαʔϏεʹ͓͍ͯɺෛ࠴ͩͱײ͍ͯ͡Δ / ফ͠ڈΓ͍ͨཁૉ͸Կ͔͋Γ·͔͢?


    • ݱࡏͷ(SRE͕։ൃ/ӡ༻͍ͯ͠Δ)ϓϥοτϑΥʔϜͰ෼͔Βͳ͍͜ͱ͕͋ͬͨΒɺԿΛݟ·͔͢?


    • SREͷରԠ΍औΓ૊Έʹ͍ͭͯͷཁ๬/ίϝϯτ͕͋Ε͹͓ئ͍͠·͢


    • SREͷ໰͍߹ΘͤରԠʹ͍ͭͯཁ๬/ίϝϯτ͕͋Ε͹͓ئ͍͠·͢


    • SREνʔϜ͔Βґཔ͕͋Δͱ͖ɺͲͷΑ͏ͳܗͰ࿈བྷ/ґཔ͞ΕΔͱྑ͍Ͱ͔͢?
    शख़౓ΛνʔϜผʹ
    ఺਺Ͱूܭ
    ։ൃੜ࢈ੑΛ્֐͢Δ
    ཁҼΛώΞϦϯά
    SRE ͷ೔ࠒͷৼΔ෣͍ʹ͍ͭͯ
    ϑΟʔυόοΫΛಘΔ

    View Slide

  26. νʔϜ͝ͱͷࣗݾ׬݁౓ / πʔϧ΍ SaaS ͷशख़౓
    ओ؍ɾఆੑධՁͯ͠΋Β͏

    View Slide

  27. νʔϜ͝ͱͷࣗݾ׬݁౓ / πʔϧ΍ SaaS ͷशख़౓
    eNPS ͷΑ͏ʹมԽΛݟΔͨΊ
    ʹ࢖͏͜ͱΛ૝ఆ

    View Slide

  28. νʔϜ͝ͱͷࣗݾ׬݁౓ / πʔϧ΍ SaaS ͷशख़౓
    0 - શ͘Θ͔Βͳ͍


    1 - ஌ͬͯ͸͍Δ


    2- ͳΜͱ͔࢖͏͜ͱ͕Ͱ͖Δ


    3- ࢖͏͜ͱ͕Ͱ͖Δ


    4- มߋ͢Δ͜ͱ͕Ͱ͖Δ


    5- ׬શʹཧղ͍ͯ͠Δ

    View Slide

  29. νʔϜ͝ͱͷࣗݾ׬݁౓ / πʔϧ΍ SaaS ͷशख़౓
    0 - શ͘Θ͔Βͳ͍


    1 - ஌ͬͯ͸͍Δ


    2- ͳΜͱ͔࢖͏͜ͱ͕Ͱ͖Δ


    3- ࢖͏͜ͱ͕Ͱ͖Δ


    4- มߋ͢Δ͜ͱ͕Ͱ͖Δ


    5- ׬શʹཧղ͍ͯ͠Δ

    View Slide

  30. ΑΓϓϩμΫτΛྑ͍ͯͨ͘͘͠Ίʹ͸ɺԿ͕ϘτϧωοΫͰ͔͢ʁ
    Ϧιʔε࡟আʹ՝୊͋Γͦ͏

    View Slide

  31. ΑΓϓϩμΫτΛྑ͍ͯͨ͘͘͠Ίʹ͸ɺԿ͕ϘτϧωοΫͰ͔͢ʁ
    CI ͷ࣌ؒɺ҆ఆੑ


    ϩʔϧόοΫͷ࣌ؒʹ՝୊͕͋Γͦ͏

    View Slide

  32. SREͷରԠ΍औΓ૊Έʹ͍ͭͯͷཁ๬/ίϝϯτ͕͋Ε͹͓ئ͍͠·͢
    ຬ଍౓ߴͦ͏😌

    View Slide

  33. SREͷରԠ΍औΓ૊Έʹ͍ͭͯͷཁ๬/ίϝϯτ͕͋Ε͹͓ئ͍͠·͢
    ͓ޓ͍ͷظ଴஋ʹ՝୊͕͋Γͦ͏

    View Slide

  34. αʔϕΠ݁Ռ͔ΒɺΞΫγϣϯ࣮ࢪ
    • ਺ճʹ෼͚ͯ SRE Team ͰαʔϕΠ݁ՌΛோΊͯٞ࿦ͨ͠


    • ·ͣൃࢄతʹײ૝Λهࡌ


    • ՝୊ʹͳΓͦ͏ͳཁૉΛநग़͠ vote


    • ࣮ࢪͨ͠ΞΫγϣϯ


    • Terraform CI/CD վળ


    • SRE ͔Βݟͨ։ൃऀ΁ͷظ଴஋Λ໌ࣔ

    View Slide

  35. SRE ͔Βݟͨ։ൃऀ΁ͷظ଴஋Λ໌ࣔ - ࣗݾ׬݁νʔϜʹ͍ͭͯ
    લఏͱͯ͠ɺSRE ͕໨ࢦࣗ͢ݾ׬݁ͳ૊৫ʹ͍ͭͯઆ໌

    View Slide

  36. SRE ͔Βݟͨ։ൃऀ΁ͷظ଴஋Λ໌ࣔ - ࣗݾ׬݁νʔϜͷԸܙͱ੹೚

    View Slide

  37. SRE ͔Βݟͨ։ൃऀ΁ͷظ଴஋Λ໌ࣔ
    ର৅ʹରͯ͠ઢΛҾ͘ͷͰ͸ͳ͘ɺߟ͑ํΛఏࣔ

    View Slide

  38. 1. ϑΟʔυόοΫΛಘΔ
    • SRE αʔϕΠͷ࣮ࢪ


    • ʮ݄ץSREʯ- Update ͷڞ༗


    • ظؒΛܾΊͯνʔϜʹೖΔ (Embedding)

    View Slide

  39. ݄ץSRE
    • ຖिՐ༵”random-tech-talk”ͱ͍͏ࣗ༝ʹࡶʹٕज़తͳ࿩Λ
    ͢Δ৔͕͋ΓɺͳΜͱͳ͘։ൃऀ͕ू·͍ͬͯΔ


    • ݄ʹҰ౓ SRE ͔Β Update Λൃ৴͠ɺϑΟʔυόοΫΛ΋
    Β͍ͬͯΔ

    View Slide

  40. ݄ץSRE

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  41. ݄ץSRE - Envoy ഇࢭʹΑΔ Metrics มߋͷΞφ΢ϯε

    View Slide

  42. ݄ץSRE - AWS Pro
    fi
    le ߋ৽ͷґཔ

    View Slide

  43. 1. ϑΟʔυόοΫΛಘΔ
    • SRE αʔϕΠͷ࣮ࢪ


    • ʮ݄ץSREʯ- Update ͷڞ༗


    • ظؒΛܾΊͯνʔϜʹೖΔ (Embedding)

    View Slide

  44. ظؒΛܾΊͯνʔϜʹೖΔ(Embedding)
    Πϯϑϥʹ͍ͭͯνʔϜͷ capability
    ͕ෆ଍͍ͯ͠ΔͨΊࢧԉͷґཔ


    ʢ͜͏͍͏ίϛϡχέʔγϣϯΛͯ͠
    ͘Εͨ͜ͱࣗମ͕خ͍͠ʣ
    ͍ۙϛογϣϯΛ͍࣋ͬͯͯɺಘҙ
    ͳϝϯόʔ͕͍ͨͷͰ͓ئ͍ͨ͠

    View Slide

  45. ظؒΛܾΊͯνʔϜʹೖΔ(Embedding)
    • 2िؒݶఆͰ։ൃνʔϜʹೖΓࠐΜͰɺΠϯϓοτΛߦͬͨ


    • Kubernetes ΍ AWS ʹؔ͢Δجຊࣄ߲ͷઆ໌


    • ϞϒϓϩͰ k8s manifest / terraform ͷมߋ࡞ۀ࣮ࢪ


    • ݁ՌνʔϜͰղܾͰ͖Δ͜ͱ͕૿͑ͨ🎉

    View Slide

  46. ࣄྫ঺հ
    • 1. ϑΟʔυόοΫΛಘΔ


    • 2. ίϥϘϨʔγϣϯ͢Δ


    • 3. ࣮ࡍʹମݧ͢Δ

    View Slide

  47. 2. ίϥϘϨʔγϣϯ͢Δ
    • 1. ৽ػೳϦϦʔεલͷσϓϩΠύΠϓϥΠϯͷߏங


    • 2. ٕज़ઓུάϧʔϓͰͷٞ࿦


    • 3. ڞ௨ͷ՝୊ΛϖΞϓϩɾϞϒϓϩͰਐΊΔ

    View Slide

  48. ৽ػೳϦϦʔεલͷσϓϩΠύΠϓϥΠϯͷߏங
    • 2022೥ʰελσΟαϓϦதֶߨ࠲ʱϑϧϦχϡʔΞϧ


    • ֶशମݧΛϑϧεΫϥονͰ࡞Γ௚ͨ͠


    • Repository ΋৽نͰ࡞ΓɺCI/CD ΋ 0 ͔Β࡞ͬͨ


    • SRE / ։ൃऀͰཁ݅ఆٛͱ࣮૷Λڞʹߦͬͨ


    • Branch strategy


    • Fast-forward merge Λ͍ͨ͠


    • ౰࣌͸ϝΠϯͷϓϩμΫτ͸ CD ͕ GitOps(ArgoCD)͓ͯ͠Βͣɺ
    SRE ͱͯ͠΋ྑ͍࣮ݧతϓϩμΫτͱͳͬͨ

    View Slide

  49. 2. ίϥϘϨʔγϣϯ͢Δ
    • 1. ৽ػೳϦϦʔεલͷσϓϩΠύΠϓϥΠϯͷߏங


    • 2. ٕज़ઓུάϧʔϓͰͷٞ࿦


    • 3. ڞ௨ͷ՝୊ΛϖΞϓϩɾϞϒϓϩͰਐΊΔ


    • CNDF2023 ࢿྉΛࢀর 👉
    https://speakerdeck.com/chaspy/toward-the-acquisition-of-self-diagnostic-skills

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  50. ࣄྫ঺հ
    • 1. ϑΟʔυόοΫΛಘΔ


    • 2. ίϥϘϨʔγϣϯ͢Δ


    • 3. ࣮ࡍʹମݧ͢Δ

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  51. 3. ࣮ࡍʹମݧ͢Δ
    • 1. ։ൃνʔϜ͔Β SRE νʔϜ΁ͷ୹ظཹֶ


    • 2. SRE νʔϜ͔Β։ൃνʔϜ΁ͷ୹ظཹֶ


    • 3. SRE Ϛωʔδϟ͕։ൃνʔϜͷϚωδϝϯτ΋݉೚
    43&
    ։ൃνʔϜ"
    ։ൃνʔϜ#



    ։ൃνʔϜ$

    View Slide

  52. 1. ։ൃνʔϜ͔Β SRE νʔϜ΁ͷ୹ظཹֶ
    • ΞϥʔτϋϯυϦϯάͳͲ SRE ͷීஈͷۀ຿΋࣮ࢪ


    • Kubernetes Cluster ͷ Upgrade Λ׬਱(DeveloperͰ্࢙ॳ)


    • ཹֶऴྃޙ΋ڞ௨ͷϓϩδΣΫτΛϞϒϓϩͰ࣮ࢪ͢ΔͳͲ
    ؔ܎͸ܧଓ͍ͯ͠Δ


    • e.g. ઌ΄Ͳ঺հͨ͠ Envoy ഇࢭͷ݅΋͜ͷϝϯόʔͱ SRE Ͱߦͬͨ

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  53. 2. SRE νʔϜ͔Β։ൃνʔϜ΁ͷ୹ظཹֶ
    • εΫϥϜ։ൃΛܦݧ


    • Release Λ࣮ࡍʹମݧ͢Δ͜ͱͰϓϩηεͷෛΛମײ


    • ։ൃνʔϜ͕Πϯϑϥ/ϓϥοτϑΥʔϜͰͲ͜ʹ٧·Δͷ
    ͔Λ௚ʹ؍ଌ

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  54. 3. SRE Ϛωʔδϟ͕։ൃνʔϜͷϚωδϝϯτ΋݉೚
    • ࣗ෼ͷ࿩Ͱ͢


    • Ref: 2022-10-02 Web Application ։ൃͷ EM Λ݉຿͢Δ͜ͱʹͳͬͨ


    • ݉຿͕͍͍͔Ͳ͏͔͸ผͷ࿩…(͓͢͢Ί͸͠ͳ͍)


    • ։ൃνʔϜͱ SRE νʔϜ྆ํݟΔ͜ͱͰɺ։ൃνʔϜ͕Ͳ͜
    ʹࠔΔͷ͔͕Θ͔ΔΑ͏ʹͳͬͨ


    • ࣮ࡍʹࣗ෼͕σϓϩΠ͢Δ͜ͱͰ՝୊Λײͨ͡


    • ։ൃऀ͕ීஈͲ͏΍ͬͯΤϥʔΛ࡯஌͍ͯ͠Δͷ͔Λ஌ͬͨ

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  55. Agenda
    • ͜Ε·Ͱͷ͋Β͢͡


    • SRE νʔϜ͕໨ࢦ͍ͯͨ͜͠ͱ


    • ࣄྫ঺հ


    • ߟ࡯


    • ·ͱΊ

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  56. ߟ࡯
    • Ϛωδϝϯτͷ޻෉


    • จԽతͳഎܠ

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  57. Ϛωδϝϯτͷ޻෉
    • ૂ͍ͬͯͨ͜ͱɾҙ͍ࣝͯͨ͜͠ͱ


    • ઓུతʹ։ൃऀ͔ΒϑΟʔυόοΫΛಘΔ͜ͱʹ஫ྗͨ͜͠ͱ


    • ։ൃऀͱ SRE ͷίϥϘϨʔγϣϯΛҙਤతʹ૊Μͩ͜ͱ


    • νʔϜؒͷ୹ظཹֶΛߦ͑ΔΑ͏ʹௐ੔ͨ͜͠ͱ


    • νʔϜΛ௒͑ͯ՝୊Λ࿩ͤΔ৔ΛσβΠϯͨ͜͠ͱ(ٕज़ઓུ)


    • ͕ɺ͍ͨͨ͜͠ͱ͸ͯ͠ͳ͍ͳ…ͱ͍͏࣮ײ


    • Ϛωδϝϯτͱ͸ͦ͏͍͏΋ΜͰ͋Δ͔΋͠Εͳ͍

    View Slide

  58. จԽతͳഎܠ
    • ৼΓฦΔจԽ


    • ϑΟʔυόοΫ͢ΔจԽ


    • ௅ઓ͢Δɾड͚ೖΕΔจԽ

    View Slide

  59. จԽతͳഎܠ
    • ৼΓฦΔจԽ


    • ϑΟʔυόοΫ͢ΔจԽ


    • ௅ઓ͢Δɾड͚ೖΕΔจԽ

    View Slide

  60. ৼΓฦΔจԽ
    • ৼΓฦΓͷจԽ


    • Ref: SRE νʔϜΛࢧ͑Δ;Γ͔͑ΓͷจԽ


    • ΄΅શͯͷνʔϜͰ2िʹ1౓ৼΓฦΓ͕ߦΘΕ͍ͯΔ


    • ϓϩδΣΫτ͕ऴΘͬͨΓɺো֐ൃੜޙ΋ඞͣৼΓฦΓ͕ߦΘΕΔ


    • ৼΓฦΔ͔Βͦ͜ɺ՝୊Λݟ͚ͭΒΕΔ


    • ݟ͚ͭͨ՝୊΁ͷΞΫγϣϯͱ͍ͯ͠ΖΜͳ৔΁ͷ࣋ͪࠐΈʹܨ͕Δ


    • Πϯϑϥαϙʔτͷґཔ΋͓ͦΒͦ͘ͷΑ͏ͳձ࿩͕͋ͬͨͷͰ͸ͳ͍͔

    View Slide

  61. จԽతͳഎܠ
    • ৼΓฦΔจԽ


    • ϑΟʔυόοΫ͢ΔจԽ


    • ௅ઓ͢Δɾड͚ೖΕΔจԽ

    View Slide

  62. ϑΟʔυόοΫ͢ΔจԽ - 360 degree Feedback
    • 360 degree Feedback ͱ͍͏ӦΈΛ3೥Ҏ্ܧଓ͍ͯ͠Δ


    • ධՁͱؔ܎ͳ͘ɺಉ྅ʹྑ͍఺ͱ΋ͬͱྑ͘ͳΔ఺Λ఻͑Δ

    View Slide

  63. ϑΟʔυόοΫ͢ΔจԽ - 360 degree Feedback

    View Slide

  64. ϑΟʔυόοΫ͢ΔจԽ - ਖ਼͍͠૬खʹɺਖ਼͘͠ϑΟʔυόοΫ͢Δ
    • ೔ࠒ͔ΒνʔϜɾάϧʔϓɾ෦໳Λ௒͑ͯϑΟʔυόοΫΛ͢Δ
    จԽ͕͋Δ


    • શ෦͕ղܾͰ͖ΔΘ͚Ͱ͸ͳ͍͕ɺগͳ͘ͱ΋޲͖߹ΘΕΔ


    • ໨҆ശͷΑ͏ͳ࢓૊ΈΛ࣋ͭάϧʔϓ͕͋Ε͹ɺslack ελϯϓͰ՝୊Λ౤
    ͛ࠐΊΔ࢓૊Έ(reacjiΛΩϟονͯ͠ϋϯυϦϯά)͕͋ͬͨΓ͢Δ


    • Blameless ʹϑΟʔυόοΫ͍ͯ͠Δ


    • ϦΫϧʔτશମͷԣஅ૊৫ʹରͯ͠΋ɺվળཁ๬ͳͲΑ͘ૹͬͯ
    ͍Δʢਓࣄɺ࿑຿ɺICTɺηΩϡϦςΟਪਐ etcʣ

    View Slide

  65. จԽతͳഎܠ
    • ৼΓฦΔจԽ


    • ϑΟʔυόοΫ͢ΔจԽ


    • ௅ઓ͢Δɾड͚ೖΕΔจԽ

    View Slide

  66. ௅ઓΛड͚ೖΕΔจԽ
    • ͋ΒΏΔ௅ઓ͕ड͚ೖΕΒΕ͍ͯΔ


    • Ϛωδϝϯτ΋ͦΕΛαϙʔτ͢ΔɺഎதΛԡ͢


    • ௅ઓ͢ΔਓΛνʔϜ͸ड͚ೖΕɺαϙʔτ͢Δ


    • ࣗ෼΋ͨ͘͞Μ௅ઓΛͤͯ͞΋Β͍·ͨ͠


    • SRE NEXT 2020 ͷ SLI/SLO ͷಋೖ΋େ͖ͳ௅ઓͷ1ͭ

    View Slide

  67. Agenda
    • ͜Ε·Ͱͷ͋Β͢͡


    • SRE νʔϜ͕໨ࢦ͍ͯͨ͜͠ͱ


    • ࣄྫ঺հ


    • ߟ࡯


    • ·ͱΊ

    View Slide

  68. ·ͱΊ
    • લఏ: SREing ͷ࣮ݱ = ։ൃऀ͕৴པੑΛίϯτϩʔϧͰ͖͍ͯΔ͜ͱ


    • SREs ͸ ։ൃऀΛ Enabling / Platform ྆໘Ͱαϙʔτ͢Δ


    • ͦͷͨΊʹ SREs ͸։ൃऀͷཁٻΛਖ਼͘͠ཧղ͢Δඞཁ͕͋Δ


    • ࣄྫ঺հ: SRE ͕։ൃऀͷཁٻΛਖ਼͘͠ཧղ͢ΔͨΊͷΞϓϩʔν


    • 1. ϑΟʔυόοΫΛಘΔ


    • 2. ίϥϘϨʔγϣϯ͢Δ


    • 3. ࣮ࡍʹମݧ͢Δ


    • ͜ΕΒΛԼࢧ͑͢Δ૊৫จԽ


    • ৼΓฦΓ / ϑΟʔυόοΫ / ௅ઓ

    View Slide

  69. ·ͱΊ
    • ࠓ೔࿩ͨ͜͠ͱ


    • SRE ͱ։ൃऀͰ”ͱ΋ʹ” SREing Λ࣮ݱ͢ΔΞϓϩʔνͷ۩ମྫΛ঺հ͠·ͨ͠


    • ͦͷഎܠͱͳΔ૊৫จԽʹ͍ͭͯߟ࡯͠·ͨ͠


    • ߟ࡯


    • SREing Λ࣮ݱ͢Δʹ͸ɺಛఆͷख๏Λ΍Δ͚ͩͰͳ͘ɺԼࢧ͑͢ΔจԽৢ੒΋ηοτͰ
    ߟ͑Δඞཁ͕͋Γ·͢


    • ʰελσΟαϓϦʱ։ൃ૊৫ʹݩʑ͋ͬͨจԽతૉཆʹॿ͚ΒΕͨ఺΋େ͖͍ͱࢥ͍·͢


    • Έͳ͞Μͷ૊৫ʹ͸ͲΜͳจԽ͕͋Δ͔ɺͦΕ͕ SREing ࣮ݱʹͲ͏ؔ܎͢Δ͔Λߟ͑ͯ
    Έͯ͸͍͔͕Ͱ͠ΐ͏͔

    View Slide

  70. Key Messages


    SREϓϥΫςΟεͱ૊৫จԽ

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  71. ϓϥΫςΟε͕ઌ͔ɺ૊৫จԽ͕ઌ͔🐓🥚
    • ϓϥΫςΟεͱ૊৫จԽ͸ηοτ


    • ͲͪΒ͔͚ͩͰ͸͏·͍͔͘ͳ͍͔΋͠Ε·ͤΜ


    • ͔ͩΒͦ͜ਖ਼ղ͕ͳ͍͠ɺ͔ͩΒͦ͜͜ͷΧϯϑΝϨϯε͕͋Δ👍


    • օ͞Μͷ૊৫จԽʹ͍ͭͯڭ͍͑ͯͩ͘͞


    • ࠓ೔ͷൃදΛͭ·Έʹ࠙਌ձͰ࿩ͤΔͱخ͍͠Ͱ͢

    View Slide

  72. ࠷ޙʹ
    • SRE ͱͯ͠աͨ͝͠5೥ؒɺ๻ͷΩϟϦΞ͸ SRE Lounge /
    SRE NEXT ͱͱ΋ʹ͋Γ·ͨ͠


    • ࠷ޙʹൃදͰ͖ͯخ͍͠Ͱ͢


    • ӡӦͷΈͳ͞Μ͋Γ͕ͱ͏͍͟͝·ͨ͠ʂ


    • ίϛϡχςΟʹԸฦ͠Ͱ͖͍ͯͨΒ޾͍Ͱ͢


    • ࠙਌ձͰͨ͘͞Μ࿩͠·͠ΐ͏ʂ

    View Slide

  73. Thank you!
    chaspy chaspy_
    Takeshi Kondo
    https://chaspy.me
    Senior Engineering Manager (10/1~)

    StudySapuri K12

    at Recruit Co., Ltd.

    ͜Εʹͯ SRE ҾୀͰ͢ʂ࠙਌ձͰձ͍·͠ΐ͏🍻

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