Meetup #3 - DialogFlow & Google Assistant by Michiel Vanthoor

This presentation was used at Meetup #3 of the Dutch Chatbot User Group @Google. Many thanks to Michiel Vanthoor, Customer Engineer at Google.

Transcript

1. Confidential & Proprietary Dutch Chatbot User Group Michiel Vanthoor Customer Engineer
2. Confidential & Proprietary
3. Confidential & Proprietary “To organize the world's information and make it universally accessible and useful." Google Mission Statement
4. Confidential & Proprietary
5. Confidential & Proprietary Let’s a lo t e ba ar t ur !
6. Confidential & Proprietary Conversational Agent Architecture User Interface Conversational Agent Platform Fulfillment
7. Confidential & Proprietary Conversational Agent Architecture User Interface Conversational Agent Platform Fulfillment
8. Confidential & Proprietary Google Assistant Native Integrations SDK Websites Mobile apps Home Pixel Slack Facebook Cisco Spark Cortana Alexa ... User Interface
10. Enjoy & Listen to around your home with others And more use cases through Order &
11. How much time is left on my banana bread? You’ve got 5 minutes and 12 seconds to go
12. Voice Typing Tap Google Lens
15. Confidential & Proprietary Google Assistant Native Integrations SDK Websites Mobile apps Home Pixel Slack Facebook Cisco Spark Cortana Alexa ... User Interface
16. Confidential & Proprietary Conversational Agent Architecture User Interface Conversational Agent Platform Fulfillment
17. Confidential & Proprietary Conversational Agent Platform “Can I get a pizza with bacon and cheese. Make that a large, oh and add some olives. Standard crust” (kind.RegularCrust, size.L, [toppings.bacon, toppings.cheese, toppings.olives]);
18. Through Dialogflow, you are benefiting from Google’s AI thought leadership Machine learning expertise Natural language understanding engines Knowledge graph Search across unstructured data Speech recognition TPUs and unrivaled compute infra for ML
19. Confidential & Proprietary Dialogflow is available in two editions Feature Standard Enterprise (Beta) Text Interaction Free usage and unlimited requests $0.002 per request Voice Interaction Up to 1,000 per day or a maximum of 15,000 per month Unlimited pay-as-you-go at $.0065 per request QPS Limits 3 queries per second 10 queries per second SLA No Coming soon (with GA) Support Community support and via email Eligible for Cloud Support packages with committed response times for supporting production applications
20. Confidential & Proprietary Conversational Agent Architecture User Interface Conversational Agent Platform Fulfillment
21. Confidential & Proprietary Serverless zone Containers -aaS Container Engine Fulfillment A.K.A. ‘your backend’ Infrastructure -aaS Compute Engine Platform -aaS App Engine Functions -aaS Cloud Functions
22. Confidential & Proprietary Fulfillment Automatic scaling No servers Only pay for what you use $ Serverless
23. Confidential & Proprietary Conversational Agent Architecture User Interface Conversational Agent Platform Fulfillment Dem e!
24. Confidential & Proprietary Let’s a lo a m ad c ar t ur !
25. Confidential & Proprietary Actions on Google: DLP API BigQuery ML call to filter out sensitive user data Router Cloud Functions Webhook Store data in a data warehouse Calls to logics layers Dialogflow Enterprise Cloud Function NLP API ML Call to detect sentiment Putting it all together
26. Confidential & Proprietary Sentiment and Intervention Dashboard ING Conversation API The Middle Man 1 2 3 4 5.1 6 5.2 5.3 Marie, Your Digital Assistant Sentiment Analysis Translate
27. Confidential & Proprietary Wrap-up User Interface Conversational Agent Platform Fulfillment
28. Confidential & Proprietary What about analytics?
29. Confidential & Proprietary g.co/dev/ActionsChecklist Leverage the resources!
30. Confidential & Proprietary Workshop
31. Confidential & Proprietary Thank you!