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Implementing Values in Practical Ways

Cynthia "Arty" Ng
November 28, 2019
Technology
0
220

Implementing Values in Practical Ways

Presented at Code4libBC 2019 on strategies and ways to implement the values of collaboration, results, efficiency, diversity & inclusion, iteration, and transparency.

Full script: https://wp.me/pHQ83-1vY

Cynthia "Arty" Ng

November 28, 2019
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Transcript

  1. IMPLEMENTING VALUES IN
    IMPLEMENTING VALUES IN
    PRACTICAL WAYS
    PRACTICAL WAYS
    November 28, 2019
    Cynthia Ng
    @TheRealArty

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  2. DeLoach, V. (2015). have a blessed Good Friday. Flickr. https:// ic.kr/p/rVPrkD CC BY-NC-ND 2.0

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  3. MY BACKGROUND
    MY BACKGROUND

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  4. MY WORK
    MY WORK

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  5. DISCLAIMER
    DISCLAIMER

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  6. WHY?
    WHY?

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  7. WHY?
    WHY?
    Hiring and keeping talent

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  8. WHY?
    WHY?
    Hiring and keeping talent
    Job satisfaction

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  9. WHY?
    WHY?
    Hiring and keeping talent
    Job satisfaction
    Productivity

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  10. WHY?
    WHY?
    Hiring and keeping talent
    Job satisfaction
    Productivity
    Team work

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  11. WHY?
    WHY?
    Hiring and keeping talent
    Job satisfaction
    Productivity
    Team work
    Reputation

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  12. WHY?
    WHY?
    Hiring and keeping talent
    Job satisfaction
    Productivity
    Team work
    Reputation
    and more

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  13. WHY?
    WHY?
    Hiring and keeping talent
    Job satisfaction
    Productivity
    Team work
    Reputation
    and more
    Example: Shobe K (2018) Productivity Driven by Job Satisfaction, Physical Work Environment, Management Support and Job Autonomy. Bus Eco J 9: 351.
    DOI: 10.4172/2151-6219.1000351

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  14. THE VALUES
    THE VALUES

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  15. THE VALUES
    THE VALUES
    Collaboration

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  16. THE VALUES
    THE VALUES
    Collaboration
    Results

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  17. THE VALUES
    THE VALUES
    Collaboration
    Results
    Ef ciency

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  18. THE VALUES
    THE VALUES
    Collaboration
    Results
    Ef ciency
    Diversity & inclusion

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  19. THE VALUES
    THE VALUES
    Collaboration
    Results
    Ef ciency
    Diversity & inclusion
    Iteration

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  20. THE VALUES
    THE VALUES
    Collaboration
    Results
    Ef ciency
    Diversity & inclusion
    Iteration
    Transparency

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  21. THE VALUES
    THE VALUES
    Collaboration
    Results
    Ef ciency
    Diversity & inclusion
    Iteration
    Transparency
    GitLab Values

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  22. COLLABORATION
    COLLABORATION
    Source: https://imgur.com/a/34cLIBd

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  23. COLLABORATION
    COLLABORATION

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  24. COLLABORATION
    COLLABORATION
    not consensus

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  25. COLLABORATION
    COLLABORATION
    not consensus
    recognize when others are needed

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  26. COLLABORATION
    COLLABORATION
    not consensus
    recognize when others are needed
    working well with others

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  27. COLLABORATION
    COLLABORATION
    not consensus
    recognize when others are needed
    working well with others
    be kind, assume positive intent, blameless problem solving

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  28. COLLABORATION
    COLLABORATION
    not consensus
    recognize when others are needed
    working well with others
    be kind, assume positive intent, blameless problem solving
    letting others take the lead / having short toes

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  29. DECISION MAKING
    DECISION MAKING

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  30. DECISION MAKING
    DECISION MAKING
    Make an initial open proposal. Smallest change possible.

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  31. DECISION MAKING
    DECISION MAKING
    Make an initial open proposal. Smallest change possible.
    Ask and receive feedback.

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  32. DECISION MAKING
    DECISION MAKING
    Make an initial open proposal. Smallest change possible.
    Ask and receive feedback.
    Address feedback as needed.

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  33. DECISION MAKING
    DECISION MAKING
    Make an initial open proposal. Smallest change possible.
    Ask and receive feedback.
    Address feedback as needed.
    Make a revised proposal.

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  34. DECISION MAKING
    DECISION MAKING
    Make an initial open proposal. Smallest change possible.
    Ask and receive feedback.
    Address feedback as needed.
    Make a revised proposal.
    Responsible individual makes a decision.

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  35. DECISION MAKING
    DECISION MAKING
    Make an initial open proposal. Smallest change possible.
    Ask and receive feedback.
    Address feedback as needed.
    Make a revised proposal.
    Responsible individual makes a decision.
    Proposal is implemented.

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  36. DECISION MAKING
    DECISION MAKING
    Make an initial open proposal. Smallest change possible.
    Ask and receive feedback.
    Address feedback as needed.
    Make a revised proposal.
    Responsible individual makes a decision.
    Proposal is implemented.
    Cycle as needed, revert if necessary.

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  37. RESULTS
    RESULTS
    Source: https://imgur.com/a/VpkLI

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  38. RESULTS
    RESULTS

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  39. RESULTS
    RESULTS
    Taking responsibility

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  40. RESULTS
    RESULTS
    Taking responsibility
    Use numbers responsibly

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  41. RESULTS
    RESULTS
    Taking responsibility
    Use numbers responsibly
    Bias for action

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  42. RESULTS
    RESULTS
    Taking responsibility
    Use numbers responsibly
    Bias for action
    Accept uncertainty, and the possibility of failure

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  43. EFFICIENCY
    EFFICIENCY
    Victor. (2013). Puf n shing. Flickr. https:// ic.kr/p/fr4oHc CC BY-NC-ND 2.0

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  44. EFFICIENCY
    EFFICIENCY

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  45. EFFICIENCY
    EFFICIENCY
    Global optimization

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  46. EFFICIENCY
    EFFICIENCY
    Global optimization
    Make the smallest change you can

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  47. EFFICIENCY
    EFFICIENCY
    Global optimization
    Make the smallest change you can
    Write things down

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  48. DIVERSITY & INCLUSION
    DIVERSITY & INCLUSION
    Source: https://imgur.com/a/XKtnH

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  49. DIVERSITY & INCLUSION
    DIVERSITY & INCLUSION

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  50. DIVERSITY & INCLUSION
    DIVERSITY & INCLUSION
    Assign a buddy/mentor

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  51. DIVERSITY & INCLUSION
    DIVERSITY & INCLUSION
    Assign a buddy/mentor
    Build a safe environment

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  52. DIVERSITY & INCLUSION
    DIVERSITY & INCLUSION
    Assign a buddy/mentor
    Build a safe environment
    Unconscious bias

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  53. ITERATION
    ITERATION
    Source: https://imgur.com/a/XKtnH

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  54. ITERATION
    ITERATION

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  55. ITERATION
    ITERATION
    Don’t wait

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  56. ITERATION
    ITERATION
    Don’t wait
    About improvement

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  57. TRANSPARENCY
    TRANSPARENCY
    Alias 0591. (2014). Greta Oto (wings open). Flickr. https:// ic.kr/p/oX5dWf CC BY 2.0

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  58. TRANSPARENCY
    TRANSPARENCY

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  59. TRANSPARENCY
    TRANSPARENCY
    Directness

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  60. TRANSPARENCY
    TRANSPARENCY
    Directness
    Single source of truth

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  61. TRANSPARENCY
    TRANSPARENCY
    Directness
    Single source of truth
    Public by default

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  62. TRANSPARENCY
    TRANSPARENCY
    Directness
    Single source of truth
    Public by default

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  63. TAKE AWAYS
    TAKE AWAYS

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  64. POSITIVE REINFORCEMENT
    POSITIVE REINFORCEMENT

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  65. POSITIVE REINFORCEMENT
    POSITIVE REINFORCEMENT
    Lead by example

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  66. POSITIVE REINFORCEMENT
    POSITIVE REINFORCEMENT
    Lead by example
    Reward signi cant contributions

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  67. POSITIVE REINFORCEMENT
    POSITIVE REINFORCEMENT
    Lead by example
    Reward signi cant contributions
    Say thank you

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  68. TRUST
    TRUST
    Example: Matzler, Kurt & Renzl, Birgit. (2006). The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty. Total Quality
    Management and Business Excellence. 17. 1261-1271. 10.1080/14783360600753653.

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  69. We trust you to contribute.

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  70. View Slide

  71. DO WHAT YOU CAN
    DO WHAT YOU CAN

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  72. THANKS!
    THANKS!
    Cynthia Ng
    @TheRealArty
    about.me/cynthiang

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