情シスへの申請・問い合わせ管理を Redmine で効率化する / redmine-operation

2017/08/26 Redmine大阪 第17回勉強会での発表資料。

Transcript

1. Redmineେࡕ ୈ17ճษڧձ ৘γε΁ͷਃ੥ɾ໰͍߹Θͤ ؅ཧΛ Redmine Ͱޮ཰Խ͢Δ 2017/08/26 ࢁຊ େ࡞ Daisaku Yamamoto
2. Who?
3. • ໊લ
 ࢁຊ େ࡞ʢDaisaku Yamamotoʣ
 @daisaku0916 • ॴଐ
 גࣜձࣾਆށσδλϧɾϥϘʢ200໊΄Ͳʣ
 ։ൃ؅ཧ෦ ৘ใγεςϜνʔϜ Ϧʔμʔ ˍ
 SIRTʢSecurity Incident Response Teamʣ • ϕʔε͸ΠϯϑϥΤϯδχΞ
 Server (Linux, Windows, etc)
 Network
 Security
 AWS, Azure • ࠷ۙ͸νʔϜϚωδϝϯτ͕ϝΠϯ
4. ͓࿩͢͠Δ͜ͱ • ৘γεͷӡӦʹ͍ͭͯ • RedmineΛ׆༻ͯ͠ԿΛ΍͔ͬͨ • ͳͥ΍ͬͨͷ͔ • Ͳ͏ͳͬͨͷ͔ • ࠓޙͷల๬
5. ϒϩάॻ͍ͯ·͢ https://blog.ismg.kdl.co.jp/operation-control/redmine-operation
6. ৘γεͷӡӦʹ͍ͭͯ
7. ৘γε୲౰ͷ؅ཧྖҬ • ࢿ࢈؅ཧʢPCɺϥΠηϯεɺεϚʔτσόΠεʣ • Πϯϑϥӡ༻؅ཧʢαʔόɺωοτϫʔΫʣ • SaaSӡ༻؅ཧʢRedmine, Backlog, ϝʔϧʣ
8. ৘γε୲౰ͷ໾ׂ • اը • γεςϜɾར༻αʔϏε؅ཧ • ӡӦ • ਃ੥ɾ໰͍߹ΘͤରԠʢϢʔβʔαϙʔτʣ
9. Redmine Λ׆༻ͯ͠ ԿΛ΍͔ͬͨ
10. ϝʔϧ͔ΒRedmine΁ • ਃ੥ɾ໰͍߹Θͤ͸2014೥·Ͱϝʔϧϕʔε
11. ਃ੥ɾ໰͍߹Θͤϙʔλϧ
12. ਃ੥ɾ໰͍߹ΘͤϑΥʔϜ
13. ਃ੥ɾ໰͍߹Θͤޙͷ؅ཧ
14. ਃ੥ɾ໰͍߹Θͤϑϩʔ
15. Ͳ͏΍͔ͬͨ ʢ޻෉ͨ͠ϙΠϯτʣ
16. ར༻ϓϥάΠϯ • Redmine Wiki Extensions Plugin
 ▶︎άϩʔόϧϝχϡʔΧελϚΠζ༻ • Redmine Issue Templates plugin
 ▶︎τϥοΧʔʹඥͮ͘ςϯϓϨʔτ༻ • Redmine Custom CSS plugin
 ▶︎UI Λ࢖͍΍͘͢͢ΔͨΊͷඍमਖ਼༻
17. ͦͷଞ • Redmine Absolute Dates plugin • Sidebar Hide Plugin • Redmine gitmike theme
 ར༻ςʔϚ
18. ޻෉ͨ͠ϙΠϯτ • ϙʔλϧը໘͸ wiki ͱͯ͠هड़ • FAQ΍ϙϦγʔ౳΋ϝχϡʔʹࡌͤͯ࿈ܞ • ୲౰ऀ༻ͷฦ৴༻ςϯϓϨ༻ҙ • ਃ੥ϦϯΫͰ৽نνέοτ࡞੒Λ࣮ࢪ
 /issues/new?
 issue[tracker_id]=*&
 issue[status_id]=*&
 issue[assigned_to_id]=*
19. ͳͥ΍ͬͨͷ͔
20. ϝʔϧӡ༻ͷ໰୊ղফ • ਃ੥λΠϓ͕૿͑Δ౓ʹ༻ҙ͢ΔఆܕϑΥʔϚοτɾɾɾ
 ʢͦͯ͠कΒΕͳ͍ʣ • ୭͕ϘʔϧѲͬͯΔͷʁ • ਃ੥ͨ͜͠ΕͬͯࠓͲ͏͍͏ঢ়ଶʁ • ৘γε୲౰ऀ΍૊৫มߋʹ൐͍աڈཤྺ΍ڞ༗͕ࠔ೉ • ਃ੥਺΍ରԠ਺ͳͲɺӡӦۀ຿ͱͯ͠ͷσʔλ෼ੳͱ
 վળαΠΫϧ͕ճ͠ʹ͍͘
21. Ͳ͏ͳͬͨͷ͔
22. ϝʔϧӡ༻ͷ໰୊͸
 શͯղফ͞Ε·ͨ͠ʂ
23. Redmineӡ༻ʹͯ͠ • ਃ੥λΠϓ͕૿͑Δ౓ʹ༻ҙ͢ΔఆܕϑΥʔϚοτɾɾɾ
 ⾣redmineͷਃ੥ϑΥʔϜͰίϯτϩʔϧ • ୭͕ϘʔϧѲͬͯΔͷʁ • ਃ੥ͨ͜͠ΕͬͯࠓͲ͏͍͏ঢ়ଶʁ
 ⾣୲౰ऀͱεςʔλεͰ೺Ѳ • ৘γε୲౰ऀ΍૊৫มߋʹ൐͍աڈཤྺ΍ڞ༗͕ࠔ೉
 ⾣redmineͰ؅ཧ͞Ε͍ͯΔͨΊաڈࢀরɾڞ༗͕༰қ • ਃ੥਺΍ରԠ਺ͳͲɺӡӦۀ຿ͱͯ͠ͷσʔλ෼ੳͱ
 վળαΠΫϧ͕ճ͠ʹ͍͘
 ⾣Ͳͷਃ੥͕ଟ͍ͷ͔ɺͲΕʹ͕͔͔͍࣌ؒͬͯΔͷ͔Λ෼ੳͯ͠
 ɹ஫ྗ͢΂͖ϙΠϯτΛݟۃΊΒΕΔΑ͏ʹ
24. ࠓޙͷల๬
25. ࠓޙͷల๬ • ਃ੥ɾ໰͍߹ΘͤରԠͷࣗಈରԠʢԠ౴ʣ
 ⾣API੍ޚʹΑΔίϯτϩʔϧ
 ʢϓϥάΠϯԽʣ
 ⾣؅ཧද΁ͷ൓ө౳ ୲౰ऀ͕ߦ͍ͬͯΔ͜ͱΛແ͘͢
26. ͓·͚
27. MacͰDockerΛ࢖͏ͱ͜Ε͚ͩɾɾ docker pull redmine docker run -p 3000:3000 --name redmine redmine http://localhost:3000/ Redmine3.4.2Ͱ΋ ϓϥάΠϯಈ࡞֬ೝͰ͖·ͨ͠