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Jason Man - I want DevOps, but how do I justify it

Jason Man - I want DevOps, but how do I justify it

This talk will focus on the journey to adopting DevOps within your organisation. Many conversations we have with our customers start with “How will this deliver business value?”. We will aim to answer this question and show you steps of which you can take to truly understand what the DevOps culture is really about. We will also provide some quick wins that any organisation can begin to adopt without the big “DevOps transformation project”. To begin to quantify and justify the feasibility of a DevOps transformation, we will delve into the different areas required to help you build a business case to ensure you get your ROI.

Jason Man (@mrjasonman) is an experienced Continuous Delivery and DevOps consultant at Forest Technologies. Forest has been helping companies worldwide transform their ability to deliver value to their customers through the adoption of DevOps and Automation for over 12 years. We’ve worked across a variety of sectors including retail, telecoms, financial, online gambling and online travel, from the biggest enterprises to small start-ups. This gives us a unique insight into what it takes for companies to successfully adopt a collaborative culture, and the underpinning processes and tools to increase the speed and quality that software and software-related services can be delivered to customers. Jason’s previous experience covers most aspects of the SDLC working as a Developer, Build and Release Engineering as well as architecting and implementing DevOps practices for many organisations around the world.

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DevOpsDays Singapore

October 08, 2016
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  1. 1 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd I want DevOps, How do I justify it? Jason Man DevOps Practice Lead
  2. 2 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Who am I?
  3. 3 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Singapore, its happening right now 81% of Singapore organiza0ons already have or plan to adopt a DevOps strategy
  4. 4 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd There is a need to innovate
  5. 5 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd There is a need to innovate
  6. 6 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd To name a few…
  7. 7 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd •  Everyone wants to do it and we are all talking about it •  Do they really understand the benefits? What is it you are ul9mately trying to achieve. •  Its not about implemen9ng a cloud solu9on or even automated deployments Establish the Why? And Why Now?
  8. 8 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Harvard Business School professor Theodore Levitt DevOps? Success / Value? "People don’t want to buy a quarter-inch drill. They want a quarter-inch hole.”
  9. 9 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd What we think about when we think of DevOps
  10. 10 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd • We can’t just ask the business for a DevOps budget • Establish the roles and teams to standardise on set goals • Set the big picture, do we all understand what it is the organisa9on is looking to achieve. DevOps impacts the entire business
  11. 11 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd High Performing Organisations
  12. 12 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd People
  13. 13 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Culture
  14. 14 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd The Right People are Key
  15. 15 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Bring the EVERYONE into DevOps circle
  16. 16 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Culture “Failure is an option here. If things are not failing, you are not innovating enough.” – Elon Musk
  17. 17 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Applying same CI/CD Techniques…
  18. 18 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Barriers to adoption 34% 27% 26% 13% ROI Organisa9on Complexity Roles and Responsibility Other
  19. 19 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Quick-Wins 1. Sharing sessions
  20. 20 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Quick-Wins 2. Tech talk to Business talk
  21. 21 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Quick-Wins 3. Question a process
  22. 22 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Quick-Wins 4. Definition of Done
  23. 23 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Quick-Wins 5. Trial new tools
  24. 24 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Business Case Outline Initiatives – Define the goal TCO – Initial setup, software cost, operating costs, resourcing
  25. 25 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Business Case ROI = Savings + Profits + Productivity + Intangible Benefits
  26. 26 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Business Case 1. Investment in build, test, deploy and provisioning 2. Investment in IT infrastructure. 3. Investment to complement skills in development and operations teams.
  27. 27 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Business Case 4. Investment in organizational changes. 5. More for less vs. Slow down to Speed up
  28. 28 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd DevOps Business Case Increased Deployment Frequency
  29. 29 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Challenge!! Go and question a process! Can you map out your entire Application Lifecycle? Share some of your experiences
  30. 30 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Case Study 11,270 Retail Locations in 27 countries. 2.2 million employees $476 billion revenue last year $16 billion net income last year
  31. 31 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Global Logistics Systems Manual Deployments Manual hand offs Poor Integrations Lack of Visibility FTE Burnout Increasing Deployment Targets (DC’s) Old Infrastructure
  32. 32 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Case Study Tier 1: Windows Server 2003 & 2008 Tier 2: Unix Client Application Servers – HP UX Itanium, HP UX PA-Risc Tier 3: Java Client & Informix DB Servers * 251 Unix test Servers & 15 Windows (450 future servers) 54 Environments
  33. 33 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Result Accomplishment of 1st DevOps Initiative Deployments increased by more than 70% Deployment time reduced by more than 30% Unplanned work reduced by 50%
  34. 34 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Summary 1. Innovation 2. Establish the Why? 3. Foster the right culture 4. Start small, think BIG! 5. It’s a Journey
  35. 35 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd There is a need to innovate
  36. 36 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Q&A Jason Man DevOps Practice Lead
  37. 37 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd Forest Technologies Helping companies worldwide maximise their poten9al through the adop9on of DevOps and Con9nuous Delivery
  38. 38 | © Forest Technologies Ltd. All rights reserved t:

    @fores:echltd jason@forest-technologies.co.uk @foresttechltd https://www.linkedin.com/company/3034693 forest-technologies.co.uk/blog www.forest-technologies.co.uk Thank you