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Cost of Quality How to Save Money

Exactpro
PRO
November 12, 2011

Cost of Quality How to Save Money

EXTENT Conference October 2011 - Test Automation for Trading Systems

Presentation by Sibgatullina Taya
QA Solution Manager
HP Software CEE

Exactpro
PRO

November 12, 2011
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Transcript

  1. Sibgatullina Taisiya
    Solution Consultant, CEE
    Cost of Quality
    How to Save money

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  2. 2 HP Application Lifecycle Management & HP Quality Center 11.00
    Part 1: Quality assurance

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  3. 3 HP Application Lifecycle Management & HP Quality Center 11.00
    3
    Cost Of Quality

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  4. 4 HP Application Lifecycle Management & HP Quality Center 11.00
    Application Lifecycle model

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  5. 5 HP Application Lifecycle Management & HP Quality Center 11.00
    ALM
    5

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  6. HP
    (41.1%)
    IDC Worldwide Automated Software Quality Revenue by Vendor in „09
    Market Leading Solutions
    IBM (Rational)
    11.1%
    Microsoft
    5.6%
    Compuware
    5.3%
    Borland
    2.9%
    Empirix
    1.9%
    Others
    (Combined)
    32.1%
    Source: Melinda Ballou IDC, “Worldwide Automated Software Quality 2009-2013 Forecast Update and 2008 Vendor Shares:
    Evolving Quality in a Challenging Market” (Doc # 219695E) October 2009
    “As the market revenue leader, with a 41.1% share, HP is in a
    position to disproportionately influence the overall ASQ market.”

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  7. ©2009 HP Confidential
    7
    New Gartner report just published in January 201
    1
    HP ALM #1 AGAIN

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  8. Designed for the End-to-End Application Lifecycle
    HP ALM 1
    1.00 is a Unified Platform
    Requirements
    Management
    Requirements
    Management
    Requirements
    Definition
    Quality
    Management
    Functional Performance Security
    Development
    Management
    IDE, SCM,
    Build
    Integrations
    Defect
    Mgmt
    Secure
    Develop-
    ment
    Foundation
    Traceability Reporting
    Process Standardization
    (i.e. Waterfall, Agile)
    Extensibility
    (Open APIs)
    Integrations into Strategy and Planning
    (PPM, Gov)
    Integrations into Run
    (Deployment, APM, ITSM)
    Unified for the Core App Lifecycle, Integrated with the Complete App Lifecycle
    Application Lifecycle Management
    Project Planning & Tracking Enterprise Release Management

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  9. ALM Platform
    Process Standardization
    (i.e. Waterfall, Agile)
    A single platform for managing the application lifecycle
    HP Application Lifecycle Management
    Dashboard
    Single Data Repository Reporting Open APIs (REST)
    HP Application Lifecycle Management
    Release
    Management
    Requirements
    Management
    Defect
    Management
    Project Planning
    & Tracking
    Business
    Models
    Test Lab
    Test Plan
    HP Unified Functional
    Testing
    Performance Optimization Application
    Security Testing
    Business Application
    Validation
    HP QuickTest
    Professional
    HP Service
    Test
    HP Performance
    Center
    HP
    LoadRunner
    HP QAInspect
    HP Business Process
    Testing
    Services
    Service Test
    Management
    Test Data Management
    Asset Sharing & Reuse

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  10. 10 HP Application Lifecycle Management & HP Quality Center 11.00
    Project Planning & Tracking
    Track & measure project milestones and KPIs
    E2E Testing
    Readiness
    Assessment
    Testing
    Progress
    92%
    Req Reviewed
    Req Approved
    0
    Defects High
    Defects Med
    Test Exec
    Tests Passed
    15
    98%
    92%
    10
    Defects High
    Defects Med
    Test Auth
    Test Exec
    Tests Passed
    25
    98%
    89%
    45
    Defects High
    Defects Med
    Test Exec
    Tests Passed
    95
    78%
    90%
    93%
    Test Authoring
    Integration
    E2E Testing
    User
    Acceptance
    Testing
    Requirements
    Authoring
    Development
    Test
    Execution
    Functional, Performance and Security
    95%
    85%
    Req Implemented
    Tests Reviewed
    75% Development
    Progress
    Requirements
    Progress

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  11. 11
    Integrated solution for defining, managing and tracking requirements
    Requirements Management
    – Business analyst can collaborate on application
    requirements without fear of overriding other‟s
    work
    – Assess overall risk to the business through real-
    time visibility of test coverage and associated
    defects against business needs
    – Assess the impact of change before changing
    requirements
    – Easy adoption by Business Analysts
    – Define and track multiple requirement types
    – Establish templates to ensure higher quality
    requirements
    – Manage requirements dependencies
    – Bi-directional traceability from requirements to
    requirements, tests and defects
    – Manage change requests through formal
    approval process
    – Familiar rich test editor interface
    – Version Control and Baselining
    – Leverage existing assets in MS Word

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  12. 12
    Track changes made to entities in your project over time
    Baselining
    – Compare releases and cycles
    – A snapshot of the project state at a
    particular point in time
    – Enable rollback of assets to key points in the
    application lifecycle
    – Compare baselines to assess changes
    – Ability to use baselines in test execution
    – Create baselines – including traceability
    between assets
    – Compare baselines both at high level and
    drill down to specific changes including
    traceability
    – Report and print baselines for sign-off
    – Control who can create and modify
    baselines

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  13. 13
    Track and measure the progress and quality of releases and cycles
    Release & Cycle Management
    – Manage projects and assets against release
    and cycles
    – Track release progress
    – Gain visibility into release readiness and
    release quality
    – Compare releases and cycles for continuous
    process improvement
    – Manage requirements & tests according to
    application releases and dev/QA cycles
    – Compare planned vs. actual progress for
    each application release and cycle
    – Assess release quality across multiple cycles

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  14. 14
    Track and measure project milestones and KPIs
    Project Planning & Tracking
    – Visibility into application projects progress
    and status
    – Visibility into key project milestones
    – Identify delays or poor quality before it
    impacts the schedule
    – Proactively adjust plans when a project is
    not on track
    – Define and track project milestones
    – Define and measure key performance
    indicators across the application lifecycle
    – Automatically updates project status against
    milestones
    – Drill down on KPIs for more details

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  15. 15
    Define, manage and track all test scripts
    Test Plan
    – Create test cases to adequately test the
    requirements
    – Manage all test types (Functional,
    Performance, Security) in one place
    – Ensure requirements coverage through
    traceability to requirements
    – Manage change associated with
    requirements changes
    – Design, build and manage manual and
    automated test cases
    – Link test cases to requirements
    – Leverage test cases from MS Word and MS
    Excel
    – Version Control and Baselining

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  16. 16
    The next generation of manual testing
    HP Sprinter
    – Accelerate manual testing
    – Improved testing accuracy
    – Better communication of defects to development
    (accelerated defect remediation)
    – Unobtrusive, easy to use user interface
    – Supports exploratory testing
    – Reduce time and resources by testing multiple
    environments at once
    – Toolkit – Screen capture and annotations,
    measure objects position etc.
    – Record user actions to support exploratory
    testing
    – Automatic data injection
    – Mirror testing
    – Log defects with associated information
    directly into HP Quality Center/ALM

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  17. 17
    Track defects across the entire application lifecycle
    Defect Management
    – Manage, track and enforce defects across
    the application lifecycle
    – Create defects from manually or directly
    from the execution of manual and
    automated tests
    – Clearly communicate bugs to developers
    with context from requirements and tests
    – Integrated into developers IDE
    – Enforce defect lifecycle process through
    custom fields and workflow
    – Log defects directly from test runs with test
    details (test step, result, screenshots,
    attachments) to ensure the developers can
    reproduce the issue
    – Traceability to requirements, tests and other
    defects
    – Alert key stakeholders through automated
    emails

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  18. 18
    Clear communication and visibility into your application projects
    Reports, Graphs & Dashboard
    – Make informed business decisions
    – Clearly communicate to all stakeholders
    – Understand the real-time status of an
    application
    – Full trending analysis and insight into
    application projects
    – Understand release and cycle progress
    – Fully customizable project reports (export to
    MS Word)
    – Integrated Dashboard
    – Out of the box or customizable analysis
    reports and graphs
    – Report to MS Excel
    – Embed graphs and charts into web portals
    – Requirements traceability matrix

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  19. ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
    Development tools integration

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  20. • Traceability between
    requirements, code
    changes and defects
    • Adjustable processes
    • Side-tools integrations
    Working with defects in
    various tools
    Quality Center
    Release &
    Requirements
    Test Plan
    Test Lab
    Defects
    Developer
    STRATEGY/
    DEMAND
    Strategic
    demand
    • New
    applications
    • New services
    • Application
    integrations
    Operational
    demand
    Other tools
    JIRA
    BugZilla
    StarTeam
    CCE Tracker
    VersionOne

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  21. Development tools integrations
    • Tasktop &
    CollabNet
    • Eclipse & Eclipse-
    based clients
    • Visual Studio
    • CollabNet
    • AccuRev
    • Perforce
    • CVS
    • ClearCase
    • CollabNet
    • Hudson
    • Electric Cloud
    • AnthillPro

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  22. TFS
    HP Application Lifecycle Intelligence
    SVN
    Jenkins
    TFS
    CVS
    Electric
    Cloud
    SVN Hudson
    Waterfall
    RUP
    Scrum
    Hybrid
    Single Platform
    Test
    Build
    Req
    HP ALM

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  23. TFS
    The Decision Support System for ALM…
    SVN
    Jenkins
    TFS
    CVS
    Electric
    Cloud
    SVN Hudson
    Waterfall
    RUP
    Scrum
    Hybrid
    Single Platform
    Test
    Build
    Req
    HP ALM

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  24. Key ALI Features
    Code changes
    from Subversion
    Code changes
    from TFS
    New
    Module
    Drill down

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  25. End-to-end app
    delivery Report
    Key ALI Features

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  26. HP ALM 1
    1 and TFS integration
    QC
    TFS
    TFS adapter for QC
    Synchronizer 1.4
    Defects
    Bugs &
    Reqs
    Work
    Items
    Reqs

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  27. 28 HP Application Lifecycle Management & HP Quality Center 11.00
    Part 2: Performance validation

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  28. Solutions for management and automation of performance optimization
    HP Performance Center
    User/privilege
    management
    Infrastructure
    management
    Central
    repository
    Global access &
    collaboration
    Requirements &
    Defects
    Management Framework: Performance Center
    Resource pooling
    & scheduling
    HP Performance Center Family
    Performance Testing: LoadRunner / Performance Center
    VuGen Controller Load Generator Analysis
    Monitors
    Diagnostics
    J2EE .NET SOA SAP Oracle

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  29. The market leading solution for performance validation
    HP LoadRunner
    Enables a consistent,
    repeatable process to:
    • Emulate production
    workload to test a broad
    range of applications
    • Identify performance
    bottlenecks, diagnose the
    root cause of issues
    • Optimize application
    performance before
    deployment
    Reduce risk of
    deploying systems that do
    not meet performance
    requirements
    Reduce cost by
    predicting scalability and
    capacity and eliminating
    over-deployment
    Reduce time by
    shortening test cycle time.
    Accelerate delivery of
    high quality applications

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  30. – Sequential process takes time
    – Scripting expertise needed (especially for complex apps)
    – Protocol level scripts break with minor app changes
    Current scripting process
    The challenge: Scripting process
    Record a
    script
    Correlations
    Parameterize
    data
    Add
    transactions
    Add logic

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  31. – Many technologies, frameworks and toolkits
    – Very customizable – almost no “vanilla” usage
    – Dynamic, asynchronous behavior
    – Client-side processing and logic
    – Most testing solutions do not support all the customizations
    New Web 2.0 technologies
    The challenge: Scripting for web 2.0 apps
    Services
    Web
    Server
    Web
    Services
    Web
    Server
    Web
    Server
    Web
    Server
    App
    Server
    Data
    Server
    Networks
    Data
    Server
    Cloud
    App
    Server
    EDW
    Client

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  32. LoadRunner VuGen
    Record an application business process into an automated script
    Add end-user transactions, parameterize input data, add verification
    checkpoints
    Apply user behaviors such as network connectivity or pacing
    Application
    Scripts
    Business process
    VuGen Recorder
    Browser

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  33. LoadRunner Controller
     Design and execute load scenarios that mimic production conditions
     Emulate hundreds or thousands of concurrent users
     Gather end-to-end transaction response times
     Collect application, network and system data across all architectural tiers and components
    Diagnostics
    Monitors
    Load
    balancer
    Web
    server
    App
    servers
    Database
    Network
    Controller Load
    generators
    VUsers
    US
    Europe

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  34. The revolutionary way of scripting modern apps
    INTRODUCING: LoadRunner TruClient
    Scripting engine
    embedded within
    browser
    Transactions, and
    logic can be added
    while scripting
    Data can be
    parameterized
    while scripting
    Automatic
    suggestion of
    automated steps
    No correlations
    required!
    Interactive,
    dynamic
    scripting!
    Supports all
    Ajax
    applications

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  35. Diagnose performance bottlenecks
    Key benefits
    • Monitor system
    performance during tests
    • Diagnose performance
    bottlenecks as they occur
    • Identify application code
    level problems
    • Resolve issues faster
    Key capabilities
    • Sitescope monitoring for
    system performance
    metrics
    • Diagnostics to drill down to
    the method level
    • Data available during run
    time as well as for post-test
    analysis
    Monitoring and Diagnostics
     LoadRunner  Performance Center
    36
    6 November 2011

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  36. Customize and extend the industry-standard platform
    Key benefits
    • Build niche/custom
    protocols
    • Export analysis data for
    custom reports
    • Include custom monitoring
    and diagnostics
    Key capabilities
    • Custom protocol
    development via a SDK
    • Analysis API to export data
    for custom reports
    • Extensible monitoring and
    diagnostics framework
    Extensible Platform
    HP 
    Partners
    --> •HP supports 46% of protocols customers need.
    •New Demand = 30% of current usage
    •25% of customers requested AJAX, RDP and VoIP
    •Smaller demand for multiple protocols sums up to
    big opportunity
     LoadRunner  Performance Center
    37 6 November 2011

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  37. Performance Requirements & Defects, Coverage reports
    Performance Center 1
    1.0
    Performance
    Requirements
    Requirement
    status
    Requirement
    coverage
    New PC Lifecycle User to access performance requirements and defects

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  38. Next-gen platform: based on the ALM platform
    Performance Center 1
    1.0
    Performance Center
    ALM Platform
    Performance
    Testing
    Performance
    Lab Mgmt
    (scheduling)
    Performance
    Requirements &
    Defects
    Performance
    Test
    Management
     Admin Console
     Users & license
     Projects
     CoE
     Collaboration
     Traceability
     Reporting
     Version Control
     Authentication
     Authorization
     Workflow
     APIs, Integrations

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  39. Topology
    Performance Center 1
    1.0
    Drag & drop from
    list to build your
    topology diagram
    Define machine
    names and
    properties
    Right click to set up
    monitors

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  40. – Timeslots
    • Redone in Outlook fashion
    • More information available regarding booked timeslots
    • Allows for maintenance windows
    Miscellaneous
    Performance Center 1
    1.0
    Shows when you can start
    a test based on your
    requirements

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  41. Timeslots
    Performance Center 1
    1.0
    Gives information
    on used timeslots

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  42. – Timeslots
    • Redone in Outlook fashion
    • More information available regarding booked timeslots
    • Allows for maintenance windows
    Miscellaneous
    Performance Center 1
    1.0
    Shows when you can start
    a test based on your
    requirements

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  43. Timeslots
    Performance Center 1
    1.0
    Gives information
    on used timeslots

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  44. Operational
    security
    management
    OPERATIONS
    Service desk
    Production
    monitoring
    Connect to production
    Go/
    No Go
    Performance Center – fully integrated
    into the application lifecycle
    45 6 November 2011
    A repeatable quality management process mitigates risk
    45 6 November 2011
    Integrate with demand
    Functional
    requirements
    Business
    requirements
    Security
    requirements
    Performance
    requirements
    Other non-
    functional
    requirements
    REQUIREMENTS
    MANAGEMENT
    Align with management and stakeholders
    Collaborate with design and development teams
    Assess and
    Analyze risk
    Establish
    testing
    priorities
    Create
    test plans
    RISK-BASED
    TEST PLANNING
    TEST MANAGEMENT
    AND EXECUTION
    Execute security
    scans
    Identify and
    customize security
    policies
    DEFECT MANAGEMENT
    Execute functional
    tests
    Create manual
    test cases
    Automate
    regression test
    cases
    Execute tests,
    diagnose and
    resolve problems
    Create
    performance
    scripts and
    scenarios
    Connect to production
    STRATEGY/
    DEMAND
    Strategic demand
    • New
    applications
    • New services
    • Application
    integrations
    Operational
    demand
    • Defects
    • Enhancements
    • Change requests
    Enterprise
    Architecture and
    Policies
    • SOA
    • Security
    Operational
    security
    management
    OPERATIONS
    Service desk
    Production
    monitoring
    Operational
    security
    management
    OPERATIONS
    Service desk
    Production
    monitoring
    STRATEGY/
    DEMAND
    Strategic demand
    • New
    applications
    • New services
    • Application
    integrations
    Operational
    demand
    • Defects
    • Enhancements
    • Change requests
    Enterprise
    Architecture and
    Policies
    • SOA
    • Security
    Go/
    No Go
    Execute tests,
    diagnose and
    resolve problems
    Create
    performance
    scripts and
    scenarios

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  45. Part 3: HP UFT

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  46. Part 3.1 Functional Testing and Service Test

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  47. A Modern testing team has new needs
    People
    • Expand skills to test beyond the GUI
    • Extend testing to more members of the team
    • Increased collaboration with developers and business analysts
    Processes
    • Automate as early as possible
    • Accommodate faster change
    Technology
    • Complex integrated systems
    • Test GUIs, APIs, web services and vertical integration
    • Test RIA, Web 2.0

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  48. Late stage testing is too expensive…
    Iteration 1 Iteration 2 Iteration 3 Test
    When it was injected way back here? Why wait to find a bug here?
    Remember, the age old QA principle…
    Time between injection
    and identification
    Cost to Fix

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  49. Test & automate as early as possible
    C1 C1
    C2
    C1
    C2
    C3
    G2
    C1
    C2
    G1 G1
    C3
    C1
    C2
    G1
    G3
    G2
    C3
    C1
    C2
    G1
    … …
    BP1
    BP2
    G3
    G2
    C3
    C1
    C2
    G1
    Regression test at the end of each iteration or as part of continuous build
    Automate tests when
    available components
    become stable
    C GUI-less
    component
    G GUI
    element
    BP business
    process
    stable
    component

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  50. Modern applications have many layers
    Process Layer
    A new transaction
    Exchange
    Screen 5
    (Java)
    Screen 6
    (.NET)
    SAP
    Screen 3
    (.NET)
    Screen 4
    (Ajax)
    Web 2.0 Billing
    Screen 1
    (Ajax)
    Screen 2
    (Java)
    End to end
    business
    process
    Graphical
    user interface
    layer
    Headless
    Layer
    Interact with modern GUI interfaces, Web 2.0
    Continue the scenario to the headless layer; test the integration between the layers
    Report on the quality of the entire end to end process
    Component 1
    (.Net API)
    Component 2
    (Java API)
    Component 3
    (web service)
    Component 4
    (JMS service)
    Component 5
    (web service)
    Component 6
    (REST service)

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  51. HP Software solutions
    Process Layer
    A new transaction
    Exchange
    Screen 5
    (Java)
    Screen 6
    (.NET)
    SAP
    Screen 3
    (.NET)
    Screen 4
    (Ajax)
    Web 2.0 Billing
    Screen 1
    (Ajax)
    Screen 2
    (Java)
    End to end
    business
    process
    Graphical
    user interface
    layer
    Headless
    Layer
    Component 1
    (.Net API)
    Component 2
    (Java API)
    Component 3
    (web service)
    Component 4
    (JMS service)
    Component 5
    (web service)
    Component 6
    (REST service)
    HP Unified Functional Testing
    HP Unified Functional Testing includes the ability to test the
    GUI layer + the Headless layer + the end to end process.

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  52. Unified Functional Testing
    HP Service Test
    HP Functional Testing
    (HP QuickTest Pro
    + all add-ins)
    Call activities from
    one product to the
    other
    Transfer complex
    data structures
    Integration
    Unified report
    What‟s new with
    HP Unified Functional Testing 11.0?

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  53. Report for a Unified Functional Testing scenario
    Shows activities from both
    HP Functional Testing &
    HP Service Test
    Multiple views of the flow
    Full traceability for easier
    debugging

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  54. Testing Web 2.0 GUIs
    • Ajax toolkits including Dojo, GWT, YUI
    • RIA such as Flex, Silverlight v2.0, v3.0,
    (v4.0 soon), WPF extensibility
    • New support for Firefox
    OOB Web technology support
    • Wizard-like tool helps users extend support to
    more web 2.0 controls
    • Partners and customers can share code created to
    customize support for add‟l toolkits
    Community

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  55. Easy, wizard-like interface
    Extends HP Functional Testing
    fast; uses Intellisense
    Automated deployment
    Free for anyone? Yes, FREE!
    Opening web extensibility to the online
    community: The Extensibility Accelerator

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  56. HP Service Test 11.0 - new Visual Test
    Designer
    11/6/2011
    Modern, intuitive test design
    interface
    Reusable modules improve
    maintainability
    Visual test designer extends
    testing to non-developers
    Flexible and extensible service
    processing

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  57. BPT Positioning
    What is BPT?
    Business Process Testing is a framework for QA organizations to build and
    reuse structured testing components in both manual and automated testing.
    Target users
    Non-technical QA personnel
    Subject Matter Experts
    BPT is ideal to
    Build frameworks to maximize reuse of testing components
    Mitigate risks by aligning business requirements with end-to-end test
    scenarios

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  58. Part 3.2 BPT

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  59. BPT 1
    1.0
    Simpler. Faster. Better.

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  60. What‟s new in BPT 11
    Significantly improved performance
    Built an all new simple and intuitive user interface
    Provided the ability to leverage QC 1
    1.0 Capabilities
    Enhanced Traceability via Component Criteria
    Rapid Manual Testing with Sprinter Integration

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  61. BPT 11 Exponential Performance Boost
    More Components = Better Performance
    Number of components
    Performanc
    e

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  62. Test Script view – New look & Feel
    Cleaner UI showing all BPT Resources and Dependencies
    Clean and Simple Iteration View
    •Tree structure instead of a flat list
    • Improved Iterations dialog (multi-
    iterations view & Single Iterations view)
    • new ‘Comments’ column for each
    Component instance in the test
    • Search option inside the Iterations
    dialog

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  63. One-step Component Creation Process
    Simplified the component creation process from three steps to just one
    step

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  64. Enhanced Drag and Drop Feature
    Proving the ability to drag and drop multiple test components into the test
    script area

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  65. Summary of Key Enhancements and Features
    • All new BPT UI built using QC web toolkit for seamless look and feel
    • Ability to create a manual testing component in just one step
    • Ability to drag and drop multiple components into test script pane
    • Enhanced test iteration view to show different combinations
    • Simple and easy to understand all new test scrip view
    • Cleaner look and feel of QC resource dependencies in BPT
    • Application area is a standard test resource in BPT
    • BPT integration with QC Sprinter
    • Enhanced traceability to map requirements to component level
    • Major performance improvements with a redesigned execution
    engine

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  66. Traceability & Metrics
    Single Platform
    Simplified Web Access
    Technology Agnostic
    Powerful Automation
    Quality at the Center
    Modular
    Integrated
    Heterogeneous
    Best-in-class
    HP Lifecycle Solutions & Operating Principles
    COMPLETE
    LIFECYCLE
    COVERAGE
    PLAN
    Project &
    Portfolio
    Management
    DELIVER RUN RETIRE
    HP ALM
    Quality
    Center
    Perform
    Center
    App.
    Security
    Center
    Business
    Availability
    Deployment
    Automation
    Service
    Management
    Records
    Management
    Archiving
    CORE LIFECYCLE
    EXCELLENCE
    HP APPLICATION LIFECYCLE MANAGEMENT
    Project Planning & Tracking Enterprise Release Management
    ALM Foundation
    Process standardization Reporting Extensibility
    Requirements
    Management
    Development
    Management
    Quality
    Management
    Definition
    Versioning &
    Change Control
    Link to
    IDE, SCM
    Defect
    Mgmt.
    Secure
    Code
    Function Perform Secure
    SOA Systinet

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  67. Why HP?
    Integrated management & automation: instead
    of loosely coupled point tools, HP provides a cohesive
    platform for lifecycle management and automation.
    Technology & methodology agnostic: broadest
    support for heterogeneous environments (.NET, Java,
    SAP, Oracle, etc.) – covers more than 70 environments.
    Covers traditional and Agile methods in single solution.
    Project ready, enterprise scale: whether for a team
    of ten, or an enterprise of tens of thousands, HP solutions
    offer proven configurability and scalability.
    Complete application lifecycle: no other company
    offers the integrated product coverage of HP to support
    applications from beginning to end.

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