AWS Summit - Multiagent Collaboration for Financial Services

Seminar, AWS Summit Jakarta 2025, "Multi-agent Collaboration for Financial Services at Paper.id" , delivered at 2025-08-07, attended by 4000+ in national and multinational participants, organized by Amazon Web Service, Ritz Carlton Jakarta, Indonesia.

Transcript

1. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.
2. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Using multiple agents for scalable generative AI applications Angga Pradikta Solutions Architect SUP, Amazon Web Services (AWS) Fiqry Revadiansyah Division Lead of Data Science & Engineering Paper.id A I M 3 0 4 B E R I N O V A S I D E N G A N D A TA D A N A I G E N E R A T I F
3. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Multi-agent Collaboration for Financial Services at Paper.id
4. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Paper.id is the most comprehensive B2B payment platform that enhances SME productivity, What is Paper.id? offering solutions for digital invoicing and business-to-business payments to facilitate transactions swiftly. Invoicing Send, manage, and track invoices and business documents, easily access auto- generated financial reports. Enable digital payments through various methods, integrated with automatic reconciliation of invoice payment status Financing Payment Connect businesses with financial institutions through invoice and credit card- based financing.
5. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Established in 2017, Paper.id has earned the trust of leading brands and financial institutions, over 700.000 businesses locally and globally Strategic Partners Renowned Brands Utilizing Paper.id And more And more
6. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. 2017 Paper.id launched Invoicing platform Paper.id Milestone 2018 Paper.id launched Accounting & Inventory Management Solution 2019 Paper.id mobile app launched on Playstore 2020 We’ve released an enterprise solution and formed partnerships with popular service like OVO and Tokopedia. 2024 Paper.id's mobile app has launched on iOS, and we've secured Series B funding We’ve launched PaperCard with BRI. The 1st Business Credit Card in Indonesia 2022 We’ve launched e- Materai in e-invoicing with PERURI directly and released Enterprise Solutions for Kopi Kenangan & J&T Cargo 2021 We’ve partnered with several FIs and introduced CC Payment for B2B customers. 2023 2025 Pioneer of cross-border transactions using credit cards, called Paper XB
7. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Data Science and Engineering @Paper.id At DSE, together we moving beyond AI buzzwords to deliver measurable customer value: accelerating adoption, building cross-functional AI culture, and scaling intelligent solutions with robust data foundations for sustainable innovation. Project Highlights Breaking silos through BU and cross-division collaboration 2 in 5 Paper.id employees used AskOrion, Human capital agent for internal bot Rp1.7T amount processed via OCR & Email Bank Reconciliation in H1 2025 53% fewer failed attempts on KYC verification using built-in OCR Rp10 B amount processed via AI recon capturing a 99.99% accuracy & auto recommendation >90% data warehouse tables built on top of the AI, including metadata and data quality check 100% data & AI engineers were adopting AI agent collaborator in daily use case Strategic Initiatives In the pursuit of shaping an AI Native company Paper.id AI Demo Day Where breakthrough AI prototypes meet real-world innovation, showcasing the future of intelligent enterprise solutions Collaborative AI and Data Culture Empowering shared ownership and cross-BU innovation to unlock enterprise-wide intelligence Paper.id MCP Server Enables seamless integration, automated invoicing, payment processing, and business cash flow management AI Demo Day Recap Summarized strategic way to deliver value Lyra: PaperGPT Self-hosted “ChatGPT" for Paper.id employee for better data governance and security usage PaperMate: Chat to Send Invoice Self-hosted integration service for enabling user send, remind invoice or payments using natural chat PaperQuery: Chat to Create Insight Enable more analytical and data pull capabilities using natural chat
8. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Multi-agents Collaboration high-level architecture Amazon Simple Queue Service (Amazon SQS) AWS Lambda Knowledge Bases Multiple Agents Guardrails AWS Lambda Chat Message Large Language Model Orchestration Actions Vector DB Cross-Region Inference Amazon Bedrock Amazon EC2 App Integration Data Sources
9. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Multi-agents Collaboration high-level architecture Reconciliation and Document Agent - Purchase Invoice (PI) - Purchase Order (PO) - Delivery Order (DO) - Goods Receipt (GR) [1] Read the documents [2] Reconcile the documents Reconcile PI vs PO Reconcile PI vs DO/GR Record the amount differences (Tax, etc) Read the Invoice document Read the PO document Read the PO/DO document [3] Record the results Record the mismatch input (product name, etc) Agent Task List Three-way Matching use case
10. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Multi-agents Collaboration detailed architecture User Layer External User Internal User Finance Admin AR/AP Admin Tax Officer Accountant Auditor Interface Layer Chatbot Agent Layer Supervisor Agent Repository Layer VectorDB & Grounding Agent MongoDB (VectorDB) SQL Database NoSQL Database Webhook & Callbacks Other Integration Interaction Platform UI Application Reconciliation & Document Matching Agent Reconciliation Service Document Matching Service Identity Agent FDS and AML Services KYC/KYB Services ERP Agent Paper ERP Service Paper Core Services Analytics Agent Query & Insight Service Data Warehouse Service Agentic Coding Collaborator Smart Debugger Service Documentation Generator Service Agentic Process Automation (APA) Browser Service Documentation Generator Service Optical Character Recognition Agent Purchase Invoice Service Sales Order Service Delivery Order Service Goods Receipt Service
11. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. The Future of Gen AI Agent at Paper.id Amazon Bedrock Multi-agents collaborations for more AI-powered product development and enablement Innovation For Success: Adoption of the principle of “100x Engineer”, Amazon Bedrock catalyze 2-3 times of our AI research and development cycle. User is our Boss: Further adoption on our ERP process by utilizing Agentic Process Automation (APA), making the process goes autopilot Curious on what we are doing? Scan for more details!
12. © 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved. Thank you! Please complete the session survey in the mobile app Angga Pradikta Fiqry Revadiansyah Solutions Architect SUP, Amazon Web Services Division Lead of Data Science & Engineering, Paper.id