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Monitoring Your Mobile Apps in the Wild

Avatar for Greg Shackles Greg Shackles
December 02, 2017
Technology
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Monitoring Your Mobile Apps in the Wild

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Greg Shackles

December 02, 2017
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Transcript

  1. Monitoring Your Mobile Apps in the Wild Greg Shackles Principal

    Engineer, Olo @gshackles [email protected] github.com/gshackles
  2. None
  3. None
  4. None
  5. None
  6. None
  7. None
  8. None

  9. What to measure?

  10. Standard Issue Metrics Screen hits OS version App version Device

    type Session duration

  11. What else can we look at?

  12. How long are your users waiting?

  13. 60% Source: Forrester, November 2014 rate performance and response time

    as their primary app expectation, ahead of features and functionality

  14. Network Request duration Request success rate Request frequency Bandwidth usage

    Network types

  15. Performance Time to interactivity Memory usage Battery usage Database call

    duration Cache hits/misses

  16. How is the app being used? Beyond Performance

  17. Behavior Define your own meaningful metrics Time to complete critical

    flows Example: cart abandonment rate In-app actions

  18. Real Insights Are they using that new feature you love?

    Safe to remove old functionality? Improvements/regressions across releases A/B testing

  19. How to monitor?

  20. None

  21. Let’s Code

  22. Questions? Greg Shackles Principal Engineer, Olo @gshackles [email protected] github.com/gshackles