Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Vumi Overview (April 2013)

Vumi Overview (April 2013)

Brief overview of the Vumi conversation engine.

Gustav Praekelt

May 05, 2013

More Decks by Gustav Praekelt

Other Decks in Technology


  1. Interact with Africa Vumi is an open-source messaging platform that

    facilitates text-based conversations. It was designed to make managing SMS, USSD and chat communications accessible, easy, e cient and highly scalable. Multiple Channels: SMS, USSD, SMS Sync Google Talk and Twitter Super Scalable: Designed for cloud and elastic computing Easy Integration: Extending existing messaging applications’ capabilities Multiple Territories: Over multiple networks
  2. Ways to use Vumi Individuals or organisations who have some

    programming knowl- edge can build custom applica- tions using Javascript. The sandbox utilises Vumi infra- structure but allows tailoring con- versations beyond the standard o ering in Vumi Go. SAND BOX Sandbox This is the easiest way to utilise the standard features of Vumi because it requires no technical knowledge. Vumi Go is a step-by-step web interface for creating and manag- ing communication campaigns quickly. Access it on: http://go.vumi.org/ Vumi Go Organisations or individuals who have expert knowledge of pro- gramming can download the source code from github.com/praekelt/vumi. This code is governed by the BSD open source license. Source Code GO
  3. Standard Features Shared Short Codes & Keywords: Select a keyword

    per campaign to route responses conveniently over a short code. Code Rental: Pay monthly rental fees to reserve and utilise USSD addresses or shared short codes. Design Conversations: Create SMS broadcasts, surveys, registrations and more. Manage Contacts: Create, upload (via CSV) and manage contacts and groups. Multiple Channels: Run conversations over a combi- nation of channels: SMS, USSD, SMS Sync, Gtalk and Twitter. Manage Conversations: Edit, control and schedule cam- paigns. Run a Smart Search: Advanced search and grouping. Add Multiple Account Users: Manage multiple user access. Manage Metrics: Review key performance indica- tors. Receive SMS Notifications: Approve messages set up by other account users. Transact Credit Purchases: Purchase credits via Credit Card or EFT Custom Features Dedicated Short Codes: Exclusive short codes. Masked Short Codes: Configure campaigns to send from one code and receive messages via another. New Country Integration: Integrate with a mobile network operator or aggregator countries currently unsupported. Prize Draws: Set up competitions to reward and incentivise respondents. Airtime Distribution: Distribute airtime to winners. Advanced Reporting: Access analytics unique to specific campaigns. 12345 12389 RENT 1 2 2 VU MI 12345 12345
  4. AFRICA: GLOBALLY Connectivity Who is currently using Vumi? Guinness Guinness

    runs a National Crown Promotion, where customers are rewarded with instant prizes for their purchase. Roche Roche is currently utilising SMS & USSD as mobile intervention. The Vodacom Foundation Implemented a mobile (SMS & USSD) HIV/AIDS mHealth project. Sisi Ni Amani Utlising SMS & USSD to help prevent violence and promote democratic process and peace for the Kenyan elections. MAMA Mobile Alliance for Maternal Action takes advan- tage of SMS & USSD to maintain communication with pregnant and new mothers. Nigeria USSD Codes SMS Short Code Kenya: SMS Short Code Zambia: USSD Codes SMS Short Code South Africa: USSD Codes SMS Long Codes Google Talk & Twitter Vumi has the ability to conduct conversations via Twitter and GTalk. SMS Sync An Android app that allows a mobile phone to serve as an SMS gateway.