d.calm: redesign email>> trail results

Transcript

1. We learned that: 1. There’s a tension between being mindful and being efficient. 2. If a user is goal­directed to do something, it’s annoying to be slowed down. 3. Self­control is better in small doses. Hsiaolin Hsieh Tony Jin Maria Molfino
2. Stressor and user group Silicon Valley entrepreneur Sally needs to be mindful of her current time and energy when she deals with email because reading an email she cannot immediately deal with causes current and future stress.
3. Concept design • prototype 1: Breath Cue Intervention https://speakerdeck.com/tonyjin/email- breathe-concept • prototype 2: Time Filter http://hsiaolin.net/mockup/
4. Trial results P1: breath cue (8 testers) • like the concept but wouldn’t want to do it every time (it’s annoying) • Acceptance: 1 YES, 2 MAYBE, and 5 NO • P2: time filter (11 users) • distrust the filtering system • Acceptance: 3 YES, 3 MAYBE, and 5 NO
5. Next step • Redefined stressor: There’s no comfort zone or calming space where the user can retreat during their email experience. • user group: students • refined concept design: a more subtle, user-controllable (mouse swipe-over) intervention with simple breath cue and soothing messages >> The Comfort Zone