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Calming Tech Design Project 2

Calming Tech Design Project 2

Hsiaolin Hsieh

March 21, 2013
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  1. Shock-factor "not as calmly as would be best" snappy misunderstanding

    yelling Keep it to myself blurt it out discomfort
  2. our goal Romantic partners need a healthy way to express

    anger with one another because anger is often repressed or expressed violently, leading to larger relationship issues
  3. our goal Our calmer is a mobile application in which

    partners can communicate their anger in a nonviolent format
  4. our prototype implementation A mobile app simulated through text messages

    User receives text, prompting them to express anger in the following format:
  5. trial design Pre-test survey: anger expression in relationship & associated

    stress App test: use WhatsTheSitch to express anger Post-test survey: ease of expression & associated stress Users: 8 | Avg. # texts sent: 2 | Trial period: 3 days
  6. trial results: Stress of expressing anger: Increased feeling of intimacy

    2.6 1.8 3.6 3.0 + • Template makes difficult situation light-hearted • Template helps assess my own anger • Expedited resolution • Takes longer than face-to- face • Need more interactivity and history • Did not trigger conversation
  7. insights: During face-to-face anger expression, strong emotions often cloud the

    ability to make logical resolutions Texting gives partners time and distance to assess and communicate their anger more objectively A designated space to express anger reduces the discomfort around when and how to confront one's partner
  8. A virtual space to express anger in a structured +

    positive manner can help partners communicate nonviolently. Emotional distance is good
  9. next steps: What if the app was more humorous, to

    help "break the ice" around confrontation? What if the app helped nonviolent communication in both directions?