2.6 1.8 3.6 3.0 + • Template makes difficult situation light-hearted • Template helps assess my own anger • Expedited resolution • Takes longer than face-to- face • Need more interactivity and history • Did not trigger conversation
ability to make logical resolutions Texting gives partners time and distance to assess and communicate their anger more objectively A designated space to express anger reduces the discomfort around when and how to confront one's partner