Keep Calm and Digital by Default

Presentacion UX Spain 2015

Transcript

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2. @rphuidobro GDS
   @rphuidobro GDS
   

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3. ¡Hola!
   @rphuidobro
   @rphuidobro GDS
   @rphuidobro GDS
   

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4. ¿Cómo surge la idea
   de Digital por
   defecto?
   @rphuidobro GDS
   @rphuidobro GDS
   

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5. Francis Maude
   @rphuidobro GDS
   @rphuidobro GDS
   

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6. Francis Maude
   Data.Gov.UK
   @rphuidobro GDS
   @rphuidobro GDS
   

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7. @rphuidobro GDS
   @rphuidobro GDS
   @marthalanefox
   

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8. "I don't think you can be a
   proper citizen of our society
   in the future if you are not
   engaged online."
   @rphuidobro GDS
   @rphuidobro GDS
   @marthalanefox
   

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9. @marthalanefox
   1. Devolver talento al gobierno
   2. Simplificar y usar Diseño
   Centrado en el Usuario
   3. Transacciones online
   4. Todo abierto
   @rphuidobro GDS
   @rphuidobro GDS
   

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10. GDS
    @rphuidobro GDS
    

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11. GDS
    @rphuidobro GDS
    Servicios digitales
    ágiles, abiertos y baratos
    

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12. GDS
    @rphuidobro GDS
    

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13. GDS
    Necesidades de los
    usuarios, no necesidades
    del gobierno
    @rphuidobro GDS
    

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14. GDS
    @rphuidobro GDS
    

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15. GDS
    @rphuidobro GDS
    Revolución no evolución
    

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16. @rphuidobro GDS
    

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17. @rphuidobro GDS
    Government Digital Service
    

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18. El objetivo es hacer servicios
    que sean tan buenos, que la
    gente los prefiera antes que
    usar otras alternativas
    @rphuidobro GDS
    

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19. ¿Cómo empezamos?
    @rphuidobro GDS
    

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20. @rphuidobro GDS
    

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21. @rphuidobro GDS
    

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22. @rphuidobro GDS
    

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23. @rphuidobro GDS
    

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24. @rphuidobro GDS
    

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25. ¿Cómo trabajamos?
    @rphuidobro GDS
    

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26. @rphuidobro GDS
    

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27. @rphuidobro GDS
    

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28. @rphuidobro GDS
    

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29. @rphuidobro GDS
    @Leisa
    

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30. @rphuidobro GDS
    @Leisa
    1. Observar y hablar con usuarios
    finales
    2. Necesidades funcionales y
    emocionales
    3. Entender las necesidades de
    los usuarios ahorra dinero
    

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31. Principios de diseño
    @rphuidobro GDS
    

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32. GDS
    @rphuidobro
    @rphuidobro GDS
    

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33. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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34. GDS
    @rphuidobro
    @rphuidobro GDS
    

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35. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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36. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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37. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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38. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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39. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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40. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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41. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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42. Evaluaciones
    @rphuidobro GDS
    

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43. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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44. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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45. ¿Y ahora qué?
    @rphuidobro GDS
    @rphuidobro GDS
    

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46. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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47. GDS
    @rphuidobro
    @Sikkut: “In Estonia, our
    government agencies are
    banned from asking for the
    same piece of information
    twice. That’s a principle.”
    @rphuidobro GDS
    @rphuidobro GDS
    

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48. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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49. GDS
    @rphuidobro
    Gobierno como plataforma
    @rphuidobro GDS
    @rphuidobro GDS
    

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50. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    

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51. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    ¡Gracias!
    #uxspain on tour #uxcrucero
    

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52. Bola extra: Recursos
    de GDS de libre
    acceso. No es todo lo
    que hay pero da una
    idea :)
    @rphuidobro GDS
    @rphuidobro GDS
    

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53. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    Blogs:
    Asistencia digital https://assisteddigital.blog.gov.uk/
    GDS https://gds.blog.gov.uk/
    GDS data: https://gdsdata.blog.gov.uk/
    Notas de diseño: https://designnotes.blog.gov.uk/
    Technology: https://gdstechnology.blog.gov.uk/
    User Research: https://userresearch.blog.gov.uk/
    Diseño contenido: https://www.gov.uk/guidance/content-design
    Design patterns: https://designpatterns.hackpad.com/
    Evaluaciones: https://gdsdata.blog.gov.uk/all-service-assessments-and-self-certification/
    Github: https://github.com/alphagov
    Guia de estilo: https://www.gov.uk/guidance/style-guide
    Metodos de investigacion: https://userresearchmethods.hackpad.com/
    Performance dashboard: https://www.gov.uk/performance
    Service Manual: https://www.gov.uk/service-manual
    Transformation team: https://www.gov.uk/transformation
    Twitter: https://twitter.com/gdsteam
    

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