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Keep Calm and Digital by Default

Keep Calm and Digital by Default

Presentacion UX Spain 2015

RPHuidobro

June 08, 2015
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  2. @rphuidobro GDS
    @rphuidobro GDS

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  3. ¡Hola!
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  4. ¿Cómo surge la idea
    de Digital por
    defecto?
    @rphuidobro GDS
    @rphuidobro GDS

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  5. Francis Maude
    @rphuidobro GDS
    @rphuidobro GDS

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  6. Francis Maude
    Data.Gov.UK
    @rphuidobro GDS
    @rphuidobro GDS

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  7. @rphuidobro GDS
    @rphuidobro GDS
    @marthalanefox

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  8. "I don't think you can be a
    proper citizen of our society
    in the future if you are not
    engaged online."
    @rphuidobro GDS
    @rphuidobro GDS
    @marthalanefox

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  9. @marthalanefox
    1. Devolver talento al gobierno
    2. Simplificar y usar Diseño
    Centrado en el Usuario
    3. Transacciones online
    4. Todo abierto
    @rphuidobro GDS
    @rphuidobro GDS

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  10. GDS
    @rphuidobro GDS

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  11. GDS
    @rphuidobro GDS
    Servicios digitales
    ágiles, abiertos y baratos

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  12. GDS
    @rphuidobro GDS

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  13. GDS
    Necesidades de los
    usuarios, no necesidades
    del gobierno
    @rphuidobro GDS

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  14. GDS
    @rphuidobro GDS

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  15. GDS
    @rphuidobro GDS
    Revolución no evolución

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  16. @rphuidobro GDS

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  17. @rphuidobro GDS
    Government Digital Service

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  18. El objetivo es hacer servicios
    que sean tan buenos, que la
    gente los prefiera antes que
    usar otras alternativas
    @rphuidobro GDS

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  19. ¿Cómo empezamos?
    @rphuidobro GDS

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  20. @rphuidobro GDS

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  21. @rphuidobro GDS

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  22. @rphuidobro GDS

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  23. @rphuidobro GDS

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  24. @rphuidobro GDS

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  25. ¿Cómo trabajamos?
    @rphuidobro GDS

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  26. @rphuidobro GDS

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  27. @rphuidobro GDS

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  28. @rphuidobro GDS

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  29. @rphuidobro GDS
    @Leisa

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  30. @rphuidobro GDS
    @Leisa
    1. Observar y hablar con usuarios
    finales
    2. Necesidades funcionales y
    emocionales
    3. Entender las necesidades de
    los usuarios ahorra dinero

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  31. Principios de diseño
    @rphuidobro GDS

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  32. GDS
    @rphuidobro
    @rphuidobro GDS

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  33. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  34. GDS
    @rphuidobro
    @rphuidobro GDS

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  35. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  36. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  37. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  38. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  39. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  40. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  41. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  42. Evaluaciones
    @rphuidobro GDS

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  43. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  44. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  45. ¿Y ahora qué?
    @rphuidobro GDS
    @rphuidobro GDS

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  46. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  47. GDS
    @rphuidobro
    @Sikkut: “In Estonia, our
    government agencies are
    banned from asking for the
    same piece of information
    twice. That’s a principle.”
    @rphuidobro GDS
    @rphuidobro GDS

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  48. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  49. GDS
    @rphuidobro
    Gobierno como plataforma
    @rphuidobro GDS
    @rphuidobro GDS

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  50. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS

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  51. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    ¡Gracias!
    #uxspain on tour #uxcrucero

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  52. Bola extra: Recursos
    de GDS de libre
    acceso. No es todo lo
    que hay pero da una
    idea :)
    @rphuidobro GDS
    @rphuidobro GDS

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  53. GDS
    @rphuidobro
    @rphuidobro GDS
    @rphuidobro GDS
    Blogs:
    Asistencia digital https://assisteddigital.blog.gov.uk/
    GDS https://gds.blog.gov.uk/
    GDS data: https://gdsdata.blog.gov.uk/
    Notas de diseño: https://designnotes.blog.gov.uk/
    Technology: https://gdstechnology.blog.gov.uk/
    User Research: https://userresearch.blog.gov.uk/
    Diseño contenido: https://www.gov.uk/guidance/content-design
    Design patterns: https://designpatterns.hackpad.com/
    Evaluaciones: https://gdsdata.blog.gov.uk/all-service-assessments-and-self-certification/
    Github: https://github.com/alphagov
    Guia de estilo: https://www.gov.uk/guidance/style-guide
    Metodos de investigacion: https://userresearchmethods.hackpad.com/
    Performance dashboard: https://www.gov.uk/performance
    Service Manual: https://www.gov.uk/service-manual
    Transformation team: https://www.gov.uk/transformation
    Twitter: https://twitter.com/gdsteam

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