says and what action should be taken by your software. I want a coffee, I would like to drink a coffee, any coffee left? All these users inputs maps to the action -> the user wants some coffee.
from natural language inputs. I want a coffee, I would like to drink a tea, any milk left? Coffee, TEA & Milk belong to the DRINKS entity -> IT WILL BE USED BY THE SYSTEM TO DETECT PARAMETERS
party solutions (API CALL, MESSAGE, ….) INTENT: WHICH COFFEES DO YOU HAVE? A fulfillment would then call an API retrieve coffees -> INTENT FULFILLED BY RETURNING COFFEE’S LIST