Automation Bare Metal, Physical, Logical, Virtual, Applications Cloud vApp & Infrastructure Automation Dynamic Pools of Elastic Resources, Multi-Tenant Network Compute Storage Cross Functional Testing & Integration Foundation Management Discovery, Provisioning Foundation Hypervisor Portal Service Catalog End user web-portal Converged Infrastructure Operations Management Metering, Event Correlation, *Performance Reporting ITSM Service Management Applications Service Level Service Desk Incident Management Capacity Planning Change Management Financial Management Ecosystem