Email stressors

d. compress 2013

Transcript

1. POV: An overcommitted student-athlete needs a mechanism for prioritizing emails according to source and urgency, as well as a reminder/categorizing system for unanswered emails, because unanswered emails complicate his mental to-do list and exacerbate his daily anxiety/stressors Justine Fedronic, d.compress 2013
2. Miles Unterreiner Mike Atchoo Dylan Ferris Stanford
graduate,
track
and
 cross
country
All‐American,
 Rhodes
Scholar
nominee,
 Stanford
Daily
editor
 Stanford
undergrad
 (biomechanical
engineering),
 Suites
Dining
Society
manager
 Stanford
undergrad
 (product
design),
track
All‐ American,
Suites
Dining
 Society
manager
 • Doesn’t
like
to
delete
anything
 in
case
it
will
be
important
in
 the
future
 “While
I
may
have
-me
to
read
 an
email,
I
o4en
don’t
answer
 right
away.
There’s
a
constant
 nagging
concern
that
I
might
 forget
or
lose
track
of
it.”
 “I
haven’t
found
a
clear,
simple
 way
to
categorize/priori-ze
 incoming
messages
and
 recategorize
them
once
read”
 “I
hate
not
being
able
to
keep
 several
emails
open
at
once
for
 referencing”
 • UAlizes
gmail’s
sorAng
and
 filtering
opAons
 • Checks
email
on
mulAple
 devices
 “When
I
get
a
no-fica-on
on
my
 phone,
I
read
the
content
but
 don’t
answer
unless
it’s
 pressing.
At
this
point
the
email
 is
no
longer
highlighted
since
its
 been
read,
and
I
usually
forget
 to
answer
it.”
 “I
wish
there
was
an
easier
way
 to
make
contacts”
 “I
hate
having
to
scroll
to
the
 boFom
of
a
long
email
chain
to
 see
the
latest
aFachment”
 • Tried
sorAng/filtering
 opAons
but
they
didn’t
work
 for
him
 “I
wish
there
was
a
beFer
 way
to
priori-ze
emails
so
I
 wouldn’t
have
to
spend
so
 much
-me
sor-ng
through
 them”
 “I
think
that
email
itself
may
 not
be
stressful,
but
it
is
 instead
an
indicator
of
the
 overwhelming
list
of
things
I
 need
to,
am
involved
in,
and
 could
be
involved
in”
 “I
wish
there
was
a
simpler
 way
to
move
things
and
that
 all
unread
emails
 automa-cally
appeared
at
 the
top,
no
maFer
what
date
 they
were
received”

3. Turn
on
computer
 Check
email
 Reflec-on
of
short‐ term
and
long‐term
to‐ do
list
 Check
phone
 See
no-fica-ons
 Procras-nate
work
 Sort
through
 Priori-ze?
How?
 Delete?
 Keep?
 Urgent
 Read
only
 Answer
 immediately
 Save
for
later
 Read
and
not
 answer
 Am
I
just
 being
lazy?
 When
will
I
have
-me
to
 answer?
 What
do
I
need
to
do
before
I
 can
answer
it?
 How
to
mark
it/
 categorize
it?
 How
will
I
remember
to
 answer
it?
 Will
I
have
enough
-me
 to
answer?
 Keep
mental
to‐do
list,
 compounded
with
other
tasks
 Mentally
review
list
 throughout
the
day
 Cra4
a
quality
 response