Going the Distance: Problems and Solutions For Managing Teams Remotely

What does it take to create a healthy and high-functioning distributed team? We’ve been told the benefits of remote work, but very little about how to make remote work … work! In this talk, we’ll discuss the pros and cons of being a part of a remote team and ways to ensure people are doing their best work in an inclusive and integrated environment.

Transcript

1. GOING THE DISTANCE @JMCCARTIE SENIOR MANAGER, TECHNICAL SUPPORT HEROKU / SALESFORCE PROBLEMS AND SOLUTIONS FOR MANAGING TEAMS REMOTELY
2. TO SUCCESSFULLY WORK WITH OTHER PEOPLE, YOU HAVE TO TRUST EACH OTHER. A BIG PART OF THIS IS TRUSTING PEOPLE TO GET THEIR WORK DONE WHEREVER THEY ARE, WITHOUT SUPERVISION Richard Branson “
3. WHERE ARE WE GOING? A FRAMEWORK TO RE-FOCUS ON WHAT YOU CAN CONTROL AN AWARENESS OF THE CHALLENGES TO WATCH-OUT FOR WHEN MANAGING DISPERSED TEAMS CROWD-SOURCED BEST PRACTICES FOR PROACTIVELY ADDRESSING THESE CHALLENGES RESOURCES TO EXPLORE & LEARN MORE NEW CROSS-FUNCTIONAL CONNECTIONS TO LEAN ON
4. MORE THAN 55% OF ALL SALESFORCE PEOPLE MANAGERS CURRENTLY HAVE ONE OR MORE DIRECT REPORTS WHO ARE IN A LOCATION DIFFERENT THAN THEIR OWN WORK LOCATION. TRUE OR FALSE?
5. WHAT CHALLENGES DO YOU CURRENTLY FACE IN MANAGING REMOTE TEAM MEMBERS?
6. WHAT WE HEARD 1. CREATING A PERSONAL CONNECTION 2. SHARING INFORMATION & TRANSPARENCY 3. PROVIDING EQUAL ACCESS TO OPPORTUNITIES FOR CAREER DEVELOPMENT 4. IMPLEMENTING CROSS-TEAM COLLABORATION PRACTICES 5. MAINTAINING MOTIVATION AND ENGAGEMENT 6. BUILDING AN INCLUSIVE, COHESIVE TEAM CULTURE 7. PREVENTING COMMUNICATION BREAKDOWNS
 
 ...ANYTHING MISSING?
7. CONCERN VS. INFLUENCE CONCERN INFLUENCE CONTROL FOCUS YOUR ENERGY BY FRANKLIN COVEY
8. SCENARIO SOLVING 1 CHALLENGE PER GROUP 10 MINUTES FLIP CHART YOUR IDEAS FOCUS: WHAT’S MY PART?
9. GALLERY WALK
10. DEBRIEF WHAT DID YOU NOTICE? MAJOR TAKEAWAYS?
11. MORE RESOURCES 1. HIT THE TRAIL!
 VIRTUAL COLLABORATION: HTTPS://SFORCE.CO/2VVPQMK 2. WATCH!
 HOW TO COLLABORATE EFFECTIVELY IF YOUR TEAM IS REMOTE 
 HTTPS://BIT.LY/2LGO2YF 3. EACH OTHER!
12. MOST OF US SPEND TOO MUCH TIME ON WHAT IS URGENT AND NOT ENOUGH TIME ON WHAT IS IMPORTANT. Stephen Covey “
13. @JMCCARTIE SENIOR MANAGER, TECHNICAL SUPPORT HEROKU / SALESFORCE