How Teams Grow, Thrive, and Fail

Companies and teams are living organisms and each stage in their life-cycle brings new challenges and rewards. We’ll talk about common patterns for team growth, tools for determining where your team is at, and how to keep your team healthy, strong, and productive.

Transcript

1. HOW TEAMS GROW, THRIVE, AND FAIL @JMCCARTIE SENIOR MANAGER, TECHNICAL SUPPORT HEROKU / SALESFORCE
2. “MORE THAN 95% OF YOUR ORGANIZATION’S PROBLEMS DERIVE FROM YOUR SYSTEMS, PROCESSES AND METHODS — NOT FROM YOUR INDIVIDUAL WORKERS.” Peter Scholtes
3. SYSTEMS AND PROCESSES
4. PROBLEMS ARE NORMAL DESIRABLE NATURAL RESULT OF CHANGE
5. RECOGNIZE AND RESOLVE
6. SEE THE FUTURE PLAN BETTER GO FASTER REDUCE STRESS AROUND CHANGE REDUCE INTERNAL ATTACKS
7. LIFECYCLES
8. © Adizes Institute
9. © Les McKeown
10. EARLY STRUGGLE WELCOME TO YOUR NEW BUSINESS! KEEP THE LIGHTS ON UNTIL YOU’VE ESTABLISHED A MARKET HIGH MORTALITY RATE
11. FUN YOU’RE GROWING! (JUST NOT QUITE SURE WHY OR HOW) MARKET IS ESTABLISHED: MOVE FROM CASH TO SALES CREATING EARLY-COMPANY MYTHS
12. WHITEWATER INCREASED COMPLEXITY FOCUS SHIFTS FROM SALES TO PROFITABILITY LACK OF SYSTEMS CREATES CHAOS IDENTITY CRISIS
13. PREDICTABLE SUCCESS BALANCE BETWEEN INNOVATION AND PROCESS YOU KNOW WHY YOU ARE SUCCESSFUL CONSISTENTLY SET AND ACHIEVE YOUR OBJECTIVES
14. TREADMILL TOO MUCH DEPENDANCE ON PROCESS AND POLICIES DECLINE IN CREATIVITY, RISK-TAKING, AND INITIATIVE LOTS OF ENERGY BEING EXPENDED, BUT NO FORWARD MOMENTUM DATA OVER ACTION, FORM OVER CONTENT
15. THE BIG RUT THE STRUGGLES OF TREADMILL HAVE SOLIDIFIED PROCESS AND ADMINISTRATION OVER ACTION AND RESULTS LOSS OF ORGANIZATIONAL SELF-AWARENESS
16. DEATH RATTLE THE ORGANIZATION WILL NOT SURVIVE IN ITS CURRENT FORM BANKRUPTCY? EMERGENCY ACQUISITION?
17. WHERE IS YOUR TEAM? WHAT’S AHEAD? WHAT’S BEHIND? TOO MUCH STRUCTURE? TOO LITTLE?
18. © Les McKeown
19. IMPLEMENTING PROCESS 1. ONLY WHEN NECESSARY 2. NOT FOR ONE-OFF ISSUES
20. “YOUR PEOPLE ARE DOING THEIR BEST, BUT THEIR EFFORTS CANNOT COMPENSATE FOR YOUR INADEQUATE, DYSFUNCTIONAL SYSTEM.” Peter Scholtes
21. @JMCCARTIE SENIOR MANAGER, TECHNICAL SUPPORT HEROKU / SALESFORCE
22. RESOURCES “PREDICTABLE SUCCESS” - MCKEOWN 
 HTTP://AMZN.TO/2SHCDRV “CORPORATE LIFECYCLES” - ADIZES 
 HTTP://AMZN.TO/2EELLOP “MANAGEMENT/MISMANAGEMENT STYLES” - ADIZES 
 HTTP://AMZN.TO/2EWZBOO