Better work, through better feedback.

Better work, through better feedback.

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Keavy McMinn

August 20, 2015
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  1. the best way to build and ship software Better work

    through better feedback. @keavy
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  3. the best way to build and ship software ! What

    do you want feedback on? 3
  4. the best way to build and ship software ! What

    do you want feedback on? 4
  5. the best way to build and ship software ! What

    do you want feedback on? 5
  6. the best way to build and ship software ! What

    do you want feedback on? 6
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  8. the best way to build and ship software ! When

    do you want feedback? 8
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  10. the best way to build and ship software ! When

    do you want feedback? 10
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  12. the best way to build and ship software ! Who

    do you want feedback from? 12
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  14. the best way to build and ship software ! 14

    “I think its fine to revert this if you think thats best.”
  15. the best way to build and ship software ! 15

    “I think this could be super fucking cool. Maybe you do, too.”
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  17. the best way to build and ship software ! Tips

    on asking for feedback 17 Think about what you actually want feedback on. #1
  18. the best way to build and ship software ! Tips

    on asking for feedback 18 Be aware what stage of completion you’re at. #2
  19. the best way to build and ship software ! Tips

    on asking for feedback 19 What individuals, or type of person, do you want feedback from? #3
  20. the best way to build and ship software ! Tips

    on asking for feedback 20 Use authentic, but assertive, language. #4
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  22. the best way to build and ship software ! Lessons

    from aviation industry 22 First officer: See all those icicles on the back there and everything? First officer: Boy, this is a losing battle here on trying to de-ice those things, it gives you a false feeling of security, that’s all it does First officer: Let’s check those wing tops again, since we’ve been sitting here a while? Captain: I think we get to go here in a minute.
  23. the best way to build and ship software ! Lessons

    from medical industry 23
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  25. the best way to build and ship software ! Tips

    on giving feedback, with empathy 25 Familiarize yourself with the context: the work itself and the people who made it. #5
  26. the best way to build and ship software ! Tips

    on giving feedback, with empathy 26 Give it a few minutes before responding, especially if you disagree. #6
  27. the best way to build and ship software ! Tips

    on giving feedback, with empathy 27 Ask, don’t tell. #7
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  29. the best way to build and ship software ! Tips

    on giving critique 29 Avoid using derogatory terms, like “stupid”. #8
  30. the best way to build and ship software ! Tips

    on giving critique 30 Avoid hyperbole. #9
  31. the best way to build and ship software ! Tips

    on giving critique 31 Be humble. #10
  32. the best way to build and ship software ! Tips

    on giving critique 32 Explain your reasons why something should be changed. #11
  33. the best way to build and ship software ! Tips

    on giving critique 33 Offer ways to simplify or improve. #12
  34. the best way to build and ship software ! Tips

    on giving critique 34 Think how you want the person to feel. #13
  35. the best way to build and ship software ! Tips

    on giving critique 35 Think about what you want them to do. #14
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  37. the best way to build and ship software ! Tips

    on Giving Feedback 37 Can you use positive language, as opposed to neutral? #15
  38. the best way to build and ship software ! Tips

    on Giving Feedback 38 Use emoji to clarify tone. #16
  39. the best way to build and ship software ! Use

    emoji 39 This looks good now. ⚡✨ This looks good now. ⚡ VS
  40. the best way to build and ship software ! Use

    emoji 40
  41. the best way to build and ship software ! Tips

    on Giving Feedback 41 Practice giving yourself feedback! No really. #18
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  43. the best way to build and ship software ! 43

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  45. the best way to build and ship software ! Tips

    on responding to feedback 45 Lead with an expression of appreciation. #19
  46. the best way to build and ship software ! Tips

    on responding to feedback 46 Ask for clarification, if you don’t understand. #20
  47. the best way to build and ship software ! Tips

    on responding to feedback 47 Step away from the written word, if there’s growing confusion or debate. #21
  48. the best way to build and ship software ! Tips

    on responding to feedback 48 Keep goals of product/project in mind. This isn’t about you, it’s about the work. #22
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  50. the best way to build and ship software ! Checklist

    for better feedback 50 Am I setting myself and my work up, ready to receive the best feedback?
  51. the best way to build and ship software ! Checklist

    for better feedback 51 Have I paused to empathize with the person asking for, or giving feedback?
  52. the best way to build and ship software ! Checklist

    for better feedback 52 What do I want them to do, after this? How do I want them to feel?
  53. the best way to build and ship software ! Checklist

    for better feedback 53 Am I offering critique, not criticism?
  54. the best way to build and ship software ! Checklist

    for better feedback 54 Am I stepping back from my own work, to really hear the feedback I’m given?
  55. the best way to build and ship software ! Checklist

    for better feedback 55 Am I letting my peers know that I value their feedback?
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  57. the best way to build and ship software @keavy Thank

    you!