Artificial Intelligence & the Future of Work

It is natural for humans to mystify and mythologize things they do not fully comprehend. Storytelling makes up a great part of our cultures, and enables transferring knowledge in simplified ways. However, in the quest to understand the variety of technologies described as Artificial Intelligence, it is necessary to avoid stereotypes.
As its artificial counterpart, “intelligence” is a metaphor for a complex set of skills formed by neural structure, experience and memory. We will take a look beyond metaphors and stereotypes to understand the kinds of tasks machines can and cannot do for humans, and how it may shape the future of work.
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Presentation for European Freelancers Week (#EFWeek) meetup in Zagreb, Croatia.

Transcript

1. ARTIFICIAL INTELLIGENCE & THE FUTURE OF WORK Auli Kütt Oct 12, 2018 @ BIZkoshnica, Zagreb BEYOND THE MYTH
3. TODAY'S TALKING POINTS Our outline for discussion What is AI? Technology & myths Possible worries & issues Humans & technology: task-based approach New Skills Now (Accenture toolkit) (Modeling the mind) @KIRILIND | AI & FUTURE OF WORK
4. MY POSITION SKI LLS & MOTI VATI ON @KIRILIND | AI & FUTURE OF WORK Auli Kütt @kirilind kirilind.me canva.com/kirilind Studies BA in semiotics (2004) upcoming : 2019 MA in semiotics (organization culture, phatic technologies, self-description / identity) future: PhD meaning of AI in society Work Front-end webdev (HTML, CSS) Digital collaboration tools International networks, communities #EFWeek Ouishare
5. "THE SCIENCE AND ENGINEERING OF MAKING INTELLIGENT MACHINES" what is ai? JOHN MCGARTHY 1956 @KIRILIND | AI & FUTURE OF WORK
6. AI KNOWLEDGE MAP BY FRANCESCO COREA
7. AI TECHNOLOGY EXAMPLES machine learning neural networks recommendation algorithms (behaviour) pattern analysers security algorithms natural language processing image & speech recognition handwriting recognition customer recommendations smart home automatic security alerts machine translation chatbots, online customer support virtual PAs (Siri, Alexa) @KIRILIND | AI & FUTURE OF WORK
8. AI MYTHS CC 4.0 BY-NC
9. AI MYTHS
10. GIVEN THIS INFORMATION, WHAT KIND OF PROBLEMS DO YOU THINK THIS COULD CREATE? #1 Think about this W R I T E D O W N A F E W I D E A S & DI SCUSS WI TH A PARTNER @KIRILIND | AI & FUTURE OF WORK
11. WORRIES ABOUT AI BRIAN CANTWELL SMITH - overestimating the capacity of AI - reductionist approach to tasks (lowering the barrier for machines) - people start acting like machines @KIRILIND | AI & FUTURE OF WORK
12. NEED TO UNDERSTAND human condition + technology & its power QUESTIONS TO ASK - what is happening? - who are we? - how do we want to live in this new age? B R I A N C A N T W E L L S M I T H @KIRILIND | AI & FUTURE OF WORK
13. TASK-BASED APPROACH B.C. Smith Forget about people vs AI. Instead, we should ask: What does it take to do a task? (If we should be doing it at all) Would this task be better for a human or a machine to fill? Or both? @KIRILIND | AI & FUTURE OF WORK
14. WHAT KIND OF SKILLS WILL MATTER MORE FOR HUMANS? #2 Think about this W R I T E D O W N A F E W I D E A S & DI SCUSS WI TH A PARTNER / I N A GROUP @KIRILIND | AI & FUTURE OF WORK
15. WWW.ACCENTURE.COM
16. WWW.ACCENTURE.COM
17. WWW.ACCENTURE.COM
18. WWW.ACCENTURE.COM
19. we, humans build models (machines) to understand ourselves better Think about this : ) @KIRILIND | AI & FUTURE OF WORK
20. CTM Computational theory of mind ...holds that mind is a "cumputing system". Not a metaphor! (not probrammable/computer) https://plato.stanford.edu/entries/computational- mind/ example: human vision & machine vision @KIRILIND | AI & FUTURE OF WORK
21. HUMAN COMMUNICATION: A MESSAGE IS NOT A MESSAGE . @KIRILIND | AI & FUTURE OF WORK
22. WHAT IS ONE THING YOU'RE GOING TO DO, AFTER HAVING HAD THIS INFORMATION? #3 Think about this : )
23. SOURCES to read further https://cognitiveworld.com/article/ai-knowledge-map https://www.forbes.com/sites/cognitiveworld/2018/08/22 /ai-knowledge-map-how-to-classify-ai-technologies/ https://www.utoronto.ca/news/brian-cantwell-smith-what- alarms-him-and-what-doesn-t-about-ai https://www.accenture.com/_acnmedia/PDF- 63/Accenture-New-Skills-Now-Inclusion-in-the-digital.pdf https://plato.stanford.edu/entries/computational-mind/ https://royalsociety.org/topics-policy/projects/ai-and- work/ http://ethicstoolkit.ai/ @KIRILIND | AI & FUTURE OF WORK
24. SOURCES images The Giant Talos armed with a stone. Silver didrachm from Phaistos, Crete (ca. 300/280-270 BC), obverse. Wikimedia Commons, Public Domain. Boris Karloff as Frankenstein's monster from The Bride of Frankenstein, 1935, Wikimedia Commons / Universal Studios, Public Domain. @KIRILIND | AI & FUTURE OF WORK