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Artificial Intelligence & the Future of Work

Auli Kütt
October 12, 2018

Artificial Intelligence & the Future of Work

It is natural for humans to mystify and mythologize things they do not fully comprehend. Storytelling makes up a great part of our cultures, and enables transferring knowledge in simplified ways. However, in the quest to understand the variety of technologies described as Artificial Intelligence, it is necessary to avoid stereotypes.
As its artificial counterpart, “intelligence” is a metaphor for a complex set of skills formed by neural structure, experience and memory. We will take a look beyond metaphors and stereotypes to understand the kinds of tasks machines can and cannot do for humans, and how it may shape the future of work.
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Presentation for European Freelancers Week (#EFWeek) meetup in Zagreb, Croatia.

Auli Kütt

October 12, 2018
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  1. ARTIFICIAL INTELLIGENCE
    & THE FUTURE OF WORK
    Auli Kütt
    Oct 12, 2018 @ BIZkoshnica, Zagreb
    BEYOND THE MYTH

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  2. TODAY'S TALKING POINTS
    Our outline for discussion
    What is AI?
    Technology & myths
    Possible worries & issues
    Humans & technology: task-based approach
    New Skills Now (Accenture toolkit)
    (Modeling the mind)
    @KIRILIND | AI & FUTURE OF WORK

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  3. MY POSITION
    SKI LLS & MOTI VATI ON
    @KIRILIND | AI & FUTURE OF WORK
    Auli Kütt
    @kirilind
    kirilind.me
    canva.com/kirilind
    Studies
    BA in semiotics (2004)
    upcoming : 2019
    MA in semiotics
    (organization culture,
    phatic technologies,
    self-description / identity)
    future: PhD
    meaning of AI in society
    Work
    Front-end webdev (HTML,
    CSS)
    Digital collaboration tools
    International networks,
    communities
    #EFWeek
    Ouishare

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  4. "THE SCIENCE AND
    ENGINEERING OF MAKING
    INTELLIGENT MACHINES"
    what is ai?
    JOHN MCGARTHY 1956
    @KIRILIND | AI & FUTURE OF WORK

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  5. AI KNOWLEDGE MAP
    BY FRANCESCO
    COREA

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  6. AI TECHNOLOGY
    EXAMPLES
    machine learning
    neural networks
    recommendation algorithms
    (behaviour) pattern analysers
    security algorithms
    natural language processing
    image & speech recognition
    handwriting recognition
    customer recommendations
    smart home
    automatic security alerts
    machine translation
    chatbots, online customer support
    virtual PAs (Siri, Alexa)
    @KIRILIND | AI & FUTURE OF WORK

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  7. AI MYTHS
    CC 4.0 BY-NC

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  8. GIVEN THIS INFORMATION,
    WHAT KIND OF PROBLEMS
    DO YOU THINK THIS COULD
    CREATE?
    #1 Think about this
    W R I T E D O W N A F E W I D E A S &
    DI SCUSS WI TH A PARTNER
    @KIRILIND | AI & FUTURE OF WORK

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  9. WORRIES ABOUT AI
    BRIAN CANTWELL SMITH
    - overestimating the capacity of AI
    - reductionist approach to tasks (lowering the
    barrier for machines)
    - people start acting like machines
    @KIRILIND | AI & FUTURE OF WORK

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  10. NEED TO UNDERSTAND
    human condition
    +
    technology & its power
    QUESTIONS TO ASK
    - what is happening?
    - who are we?
    - how do we want to live in this new age?
    B R I A N C A N T W E L L S M I T H
    @KIRILIND | AI & FUTURE OF WORK

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  11. TASK-BASED APPROACH
    B.C. Smith
    Forget about people vs AI. Instead, we should ask:
    What does it take to do a task? (If we should be
    doing it at all)
    Would this task be better for a human or a machine
    to fill?
    Or both?
    @KIRILIND | AI & FUTURE OF WORK

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  12. WHAT KIND OF SKILLS WILL
    MATTER MORE FOR
    HUMANS?
    #2 Think about this
    W R I T E D O W N A F E W I D E A S &
    DI SCUSS WI TH A PARTNER / I N A GROUP
    @KIRILIND | AI & FUTURE OF WORK

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  13. WWW.ACCENTURE.COM

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  14. WWW.ACCENTURE.COM

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  15. WWW.ACCENTURE.COM

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  16. WWW.ACCENTURE.COM

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  17. we, humans build models
    (machines) to understand
    ourselves better
    Think about this
    : )
    @KIRILIND | AI & FUTURE OF WORK

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  18. CTM
    Computational theory of mind
    ...holds that mind is a "cumputing system".
    Not a metaphor! (not probrammable/computer)
    https://plato.stanford.edu/entries/computational-
    mind/
    example: human vision & machine vision
    @KIRILIND | AI & FUTURE OF WORK

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  19. HUMAN COMMUNICATION:
    A MESSAGE IS NOT
    A MESSAGE
    .
    @KIRILIND | AI & FUTURE OF WORK

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  20. WHAT IS ONE THING
    YOU'RE GOING TO DO,
    AFTER HAVING HAD THIS
    INFORMATION?
    #3 Think about this
    : )

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  21. SOURCES
    to read further
    https://cognitiveworld.com/article/ai-knowledge-map
    https://www.forbes.com/sites/cognitiveworld/2018/08/22
    /ai-knowledge-map-how-to-classify-ai-technologies/
    https://www.utoronto.ca/news/brian-cantwell-smith-what-
    alarms-him-and-what-doesn-t-about-ai
    https://www.accenture.com/_acnmedia/PDF-
    63/Accenture-New-Skills-Now-Inclusion-in-the-digital.pdf
    https://plato.stanford.edu/entries/computational-mind/
    https://royalsociety.org/topics-policy/projects/ai-and-
    work/
    http://ethicstoolkit.ai/
    @KIRILIND | AI & FUTURE OF WORK

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  22. SOURCES
    images
    The Giant Talos armed with a stone. Silver didrachm from Phaistos,
    Crete (ca. 300/280-270 BC), obverse. Wikimedia Commons, Public
    Domain.
    Boris Karloff as Frankenstein's monster from The Bride of Frankenstein,
    1935, Wikimedia Commons / Universal Studios, Public Domain.
    @KIRILIND | AI & FUTURE OF WORK

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