[RubyConf AU] Harry the Hedgehog Learns You A Communication - Abridged

[RubyConf AU] Harry the Hedgehog Learns You A Communication - Abridged

Communication is one of the most difficult skills to master in software development. There are many shortfalls in communication — both written and spoken — that have an impact on how you are perceived. Harry the Hedgehog will uncover some of those shortfalls and how he overcame them.


Laura Mosher

February 07, 2019


  1. Harry the Hedgehog Learns You A Communication Laura Mosher //

    @LauraTrev Abridged
  2. @LauraTrev Counting. is Hard

  3. @LauraTrev Communication is Hard

  4. @LauraTrev We’re Going to Learn You A Communication

  5. @LauraTrev CONTENT WARNING Some of the following material contains topics

    on Mental Health and Cancer. Also contains Harry Potter spoilers.
  6. @LauraTrev Harry Ron

  7. @LauraTrev 3 Tips

  8. @LauraTrev 3 Tips Think, then Speak

  9. @LauraTrev 3 Tips Think, then Speak
 Drop the Nots 

  10. @LauraTrev 3 Tips Think, then Speak
 Drop the Nots Watch

    Your Impact 

  11. @LauraTrev Oxford Comma Lover Hedgehog Rescuer Dog Rescuer Developer The

    Hook Look, LLC
 Find me @LauraTrev
  12. @LauraTrev Think, then Speak Tip 1

  13. @LauraTrev Foundation of all Communication Tip 1

  14. @LauraTrev 3 Key ❓‘s Tip 1

  15. @LauraTrev What Who How do I want to say? am

    I talking to? should I explain it? Tip 1
  16. @LauraTrev Avoid sharing something private Tip 1

  17. @LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures

    (2001) Tip 1
  18. @LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures

    (2001) Tip 1
  19. @LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures

    (2001) Tip 1
  20. @LauraTrev Sometimes, it’s best to keep your mouth shut. Tip

  21. @LauraTrev Avoid saying something you’ll regret Tip 1

  22. @LauraTrev Drop the Nots Tip2

  23. @LauraTrev Imgflip.com // Kid Eating Crayon Meme Tip 2

  24. @LauraTrev Tip 2

  25. @LauraTrev I’m NOT eating Crayons! Tip 2

  26. @LauraTrev Not’s Reveal TRUTH Tip 2

  27. @LauraTrev I’m NOT eating Crayons! Tip 2

  28. @LauraTrev I’m eating Crayons! Tip 2

  29. @LauraTrev Denials, Negatives, the Nots (oh my!) Tip 2

  30. @LauraTrev WE STATE THE LACK OF SOMETHING It’s not there.

    Tip 2
  31. @LauraTrev WE DENY THINGS I didn’t do it. Tip 2

  32. @LauraTrev WE SAY NO No! Tip 2

  33. @LauraTrev WE SKIRT RESPONSIBILITY Not my circus, Not my hedgehog.

    Tip 2
  34. @LauraTrev Not’s Enable MISUNDERSTANDING Tip 2

  35. @LauraTrev !important Tip 2

  36. @LauraTrev Harry: “Do you have any wands with phoenix tail

    cores in stock?” Ollivander: “No, Mr. Potter, I don’t.” Tip 2
  37. @LauraTrev Examples Tip 2

  38. @LauraTrev “That’s not possible.” I’d like this new CoolFeature™ done

    by tomorrow. Yeah, that’s not possible. Tip 2
  39. @LauraTrev That is more work than we can accomplish by

    that deadline, but here is what is possible. Tip 2
  40. @LauraTrev That’s super complicated and will take time. Can we

    break it down to see what we can do right now? Tip 2
  41. @LauraTrev Can you fix this deploy script? That’s not my

    job. “That’s not my job.” Tip 2
  42. @LauraTrev Hermione usually handles this, let me ping her and

    see if she’s available. Tip 2
  43. @LauraTrev The build is broken. Not my problem. “Not my

    problem.” Tip 2
  44. @LauraTrev What kind of error is occurring? Tip 2

  45. @LauraTrev I’m unfamiliar with that application, but lets see if

    I can help. Tip 2
  46. @LauraTrev Hey, can you help me with this? Not now.

    “Not Now.” Tip 2
  47. @LauraTrev http://heeris.id.au/2013/this-is-why-you-shouldnt-interrupt-a-programmer/ // Cropped Tip 2

  48. @LauraTrev I’m heads down and would like to stay focused.

    Can it wait until I’m at a good stopping point? Tip 2
  49. @LauraTrev Watch Your Impact Tip 3

  50. @LauraTrev "But my intentions were good.” Tip 3

  51. @LauraTrev Good Intentions Are Not Enough Tip 3

  52. @LauraTrev Praise the outcome, not the time. Tip 3

  53. @LauraTrev Thanks for working late! Praising the Time Tip 3

  54. @LauraTrev Thanks for working late! Tip 3

  55. @LauraTrev Thanks for helping the customer solve their issue! Praising

    the Outcome Tip 3
  56. @LauraTrev Diminishing Language

  57. @LauraTrev You’re just sad. Tip 3

  58. @LauraTrev You’re just a nervous nellie. Tip 3

  59. @LauraTrev It’s just in your head. Tip 3

  60. @LauraTrev Why can’t you just be happy? Tip 3

  61. @LauraTrev http://explosm.net/comics/4364/ Tip 3

  62. @LauraTrev I don’t understand. Tip 3

  63. @LauraTrev I’m here for you. Tip 3

  64. @LauraTrev Would you like me to bring you a book?

    Tip 3
  65. @LauraTrev “Of course it’s happening inside your head, Harry, but

    why on earth should that mean that it is not real?” - Albus Dumbledore Tip 3
  66. @LauraTrev <Personal Story> Tip 3

  67. @LauraTrev #CancerSucks Tip 3

  68. @LauraTrev Tip 3

  69. @LauraTrev Good Humans Tip 3

  70. @LauraTrev Tip 3

  71. @LauraTrev Good Intentions

  72. @LauraTrev Detrimental Impact

  73. @LauraTrev Takeaways

  74. @LauraTrev • Think, then speak. Recap

  75. @LauraTrev • Think, then speak. • Drop the Nots. Recap

  76. @LauraTrev • Think, then speak. • Drop the Nots. •

    Watch Your Impact. Recap
  77. @LauraTrev Archer (TV Series), by Adam Reed, FX

  78. @LauraTrev Resources and Credits • Drop the Pink Elephant, by

    Bill McFarlan • Sasha Wolff, founder of Still I Run — Runners for Mental Health Awareness • Original 40 minute talk:
 https://lauramosher.com/blog/talks/2018/05/04/harry-the- hedgehog.html • All hedgehog and auxiliary drawings were drawn by me • All other images are credited on their slides, as necessary
  79. @LauraTrev THANK YOU! @LauraTrev