[RubyConf AU] Harry the Hedgehog Learns You A Communication - Abridged

Harry the Hedgehog Learns You A Communication Laura Mosher //
@LauraTrev Abridged

@LauraTrev Counting. is Hard

@LauraTrev Communication is Hard

@LauraTrev We’re Going to Learn You A Communication

@LauraTrev CONTENT WARNING Some of the following material contains topics
on Mental Health and Cancer. Also contains Harry Potter spoilers.

@LauraTrev Harry Ron

@LauraTrev 3 Tips

@LauraTrev 3 Tips Think, then Speak   

@LauraTrev 3 Tips Think, then Speak  Drop the Nots  

@LauraTrev 3 Tips Think, then Speak  Drop the Nots Watch
Your Impact  

@LauraTrev Oxford Comma Lover Hedgehog Rescuer Dog Rescuer Developer The
Hook Look, LLC  Find me @LauraTrev

@LauraTrev Think, then Speak Tip 1

@LauraTrev Foundation of all Communication Tip 1

@LauraTrev 3 Key ❓‘s Tip 1

@LauraTrev What Who How do I want to say? am
I talking to? should I explain it? Tip 1

@LauraTrev Avoid sharing something private Tip 1

@LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures
(2001) Tip 1

@LauraTrev Sometimes, it’s best to keep your mouth shut. Tip
1

@LauraTrev Avoid saying something you’ll regret Tip 1

@LauraTrev Drop the Nots Tip2

@LauraTrev Imgflip.com // Kid Eating Crayon Meme Tip 2

@LauraTrev Tip 2

@LauraTrev I’m NOT eating Crayons! Tip 2

@LauraTrev Not’s Reveal TRUTH Tip 2

@LauraTrev I’m NOT eating Crayons! Tip 2

@LauraTrev I’m eating Crayons! Tip 2

@LauraTrev Denials, Negatives, the Nots (oh my!) Tip 2

@LauraTrev WE STATE THE LACK OF SOMETHING It’s not there.
Tip 2

@LauraTrev WE DENY THINGS I didn’t do it. Tip 2

@LauraTrev WE SAY NO No! Tip 2

@LauraTrev WE SKIRT RESPONSIBILITY Not my circus, Not my hedgehog.
Tip 2

@LauraTrev Not’s Enable MISUNDERSTANDING Tip 2

@LauraTrev !important Tip 2

@LauraTrev Harry: “Do you have any wands with phoenix tail
cores in stock?” Ollivander: “No, Mr. Potter, I don’t.” Tip 2

@LauraTrev Examples Tip 2

@LauraTrev “That’s not possible.” I’d like this new CoolFeature™ done
by tomorrow. Yeah, that’s not possible. Tip 2

@LauraTrev That is more work than we can accomplish by
that deadline, but here is what is possible. Tip 2

@LauraTrev That’s super complicated and will take time. Can we
break it down to see what we can do right now? Tip 2

@LauraTrev Can you fix this deploy script? That’s not my
job. “That’s not my job.” Tip 2

@LauraTrev Hermione usually handles this, let me ping her and
see if she’s available. Tip 2

@LauraTrev The build is broken. Not my problem. “Not my
problem.” Tip 2

@LauraTrev What kind of error is occurring? Tip 2

@LauraTrev I’m unfamiliar with that application, but lets see if
I can help. Tip 2

@LauraTrev Hey, can you help me with this? Not now.
“Not Now.” Tip 2

@LauraTrev http://heeris.id.au/2013/this-is-why-you-shouldnt-interrupt-a-programmer/ // Cropped Tip 2

@LauraTrev I’m heads down and would like to stay focused.
Can it wait until I’m at a good stopping point? Tip 2

@LauraTrev Watch Your Impact Tip 3

@LauraTrev "But my intentions were good.” Tip 3

@LauraTrev Good Intentions Are Not Enough Tip 3

@LauraTrev Praise the outcome, not the time. Tip 3

@LauraTrev Thanks for working late! Praising the Time Tip 3

@LauraTrev Thanks for working late! Tip 3

@LauraTrev Thanks for helping the customer solve their issue! Praising
the Outcome Tip 3

@LauraTrev Diminishing Language

@LauraTrev You’re just sad. Tip 3

@LauraTrev You’re just a nervous nellie. Tip 3

@LauraTrev It’s just in your head. Tip 3

@LauraTrev Why can’t you just be happy? Tip 3

@LauraTrev http://explosm.net/comics/4364/ Tip 3

@LauraTrev I don’t understand. Tip 3

@LauraTrev I’m here for you. Tip 3

@LauraTrev Would you like me to bring you a book?
Tip 3

@LauraTrev “Of course it’s happening inside your head, Harry, but
why on earth should that mean that it is not real?” - Albus Dumbledore Tip 3

@LauraTrev <Personal Story> Tip 3

@LauraTrev #CancerSucks Tip 3

@LauraTrev Tip 3

@LauraTrev Good Humans Tip 3

@LauraTrev Tip 3

@LauraTrev Good Intentions

@LauraTrev Detrimental Impact

@LauraTrev Takeaways

@LauraTrev • Think, then speak. Recap

@LauraTrev • Think, then speak. • Drop the Nots. Recap

@LauraTrev • Think, then speak. • Drop the Nots. •
Watch Your Impact. Recap

@LauraTrev Archer (TV Series), by Adam Reed, FX

@LauraTrev Resources and Credits • Drop the Pink Elephant, by
Bill McFarlan • Sasha Wolff, founder of Still I Run — Runners for Mental Health Awareness • Original 40 minute talk:  https://lauramosher.com/blog/talks/2018/05/04/harry-the- hedgehog.html • All hedgehog and auxiliary drawings were drawn by me • All other images are credited on their slides, as necessary

@LauraTrev THANK YOU! @LauraTrev

[RubyConf AU] Harry the Hedgehog Learns You A C...

[RubyConf AU] Harry the Hedgehog Learns You A Communication - Abridged

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