[SelfConference] Harry the Hedgehog Learns You A Communication

Harry the Hedgehog Learns You A Communication Laura Mosher //
@LauraTrev

@LauraTrev Counting. is Hard

@LauraTrev Communication is Hard

@LauraTrev We’re Going to Learn You A Communication

@LauraTrev CONTENT WARNING Some of the following material contains Mental
health topics and some profanity. Also contains Harry Potter spoilers.

@LauraTrev Harry Hermione

@LauraTrev 5 Tips ACCIO TIPS!

@LauraTrev 5 Tips Think, then Speak   

@LauraTrev 5 Tips Think, then Speak  Drop the Nots  

@LauraTrev 5 Tips Think, then Speak  Drop the Nots Drop
the Justs  

the Justs Watch your Phrasing  

the Justs Watch your Phrasing Watch your Impact

@LauraTrev Animal Rescuer  # Runner  $ Climber  Book Reader  Oxford
Comma Lover  ' Developer  Find me @LauraTrev

@LauraTrev Think, then Speak Tip 1

@LauraTrev Foundation of all Communication Tip 1

@LauraTrev 3 Key ❓‘s Tip 1

@LauraTrev Tip 1 What do I want to say? Who
am I talking to? How should I explain it?

@LauraTrev Tip 1 Can I take Friday off? What do
I want to say?

@LauraTrev Tip 1 Who am I talking to? The Bestest
Manager EVER!

@LauraTrev Tip 1 How should I explain it? This is
the plan for completing all of my work.

@LauraTrev Tip 1 What do I want to say? Who
am I talking to? How should I explain it?

@LauraTrev Avoid sharing something private Tip 1

@LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures
(2001) Tip 1

@LauraTrev Sometimes, it’s best to keep your mouth shut. Tip
1

@LauraTrev Avoid saying something you’ll regret Tip 1

@LauraTrev Drop the Nots Tip2

@LauraTrev Imgflip.com // Kid Eating Crayon Meme Tip 2

@LauraTrev Tip 2

@LauraTrev I’m NOT eating Crayons! Tip 2

@LauraTrev Not’s Reveal TRUTH Tip 2

@LauraTrev I’m NOT eating Crayons! Tip 2

@LauraTrev I’m eating Crayons! Tip 2

@LauraTrev Denials, Negatives, the Nots (oh my!) Tip 2

@LauraTrev It’s not there. Tip 2

@LauraTrev I didn’t do it. Tip 2

@LauraTrev No! Tip 2

@LauraTrev Not my circus, Not my hedgehog. Tip 2

@LauraTrev Not’s Enable MISUNDERSTANDING Tip 2

@LauraTrev !important Tip 2

@LauraTrev Harry: “Do you have any wands with phoenix tail
cores in stock?” Ollivander: “No, Mr. Potter, I don’t.” Tip 2

@LauraTrev Examples Tip 2

@LauraTrev I’d like this new CoolFeature™ done by tomorrow. Yeah,
that’s not possible. Tip 2 “That’s not possible”

@LauraTrev Tip 2 That is more work than we can
accomplish by that deadline. Here is what is possible.

@LauraTrev Tip 2 That’s complicated and will take time. Can
we break it down to see what we can do right now?

@LauraTrev Can you fix this deploy script? That’s not my
job. Tip 2 “That’s not my job”

@LauraTrev Tip 2 Hermione usually handles this, let me ping
her and see if she’s available.

@LauraTrev The build is broken. Not my problem. Tip 2
“Not my problem”

@LauraTrev Tip 2 What kind of error is occurring?

@LauraTrev Tip 2 I’m unfamiliar with that application, but let’s
see if I can help.

@LauraTrev Hey, can you help me with this? Not now.
Tip 2 “Not now”

@LauraTrev http://heeris.id.au/2013/this-is-why-you-shouldnt-interrupt-a-programmer/ // Cropped Tip 2

@LauraTrev Tip 2 I’m heads down and would like to
stay focused. Can it wait until I’m at a good stopping point?

@LauraTrev Drop the Justs Tip 3

@LauraTrev The “Justs” “Elitist” Just “Diffident” Just “Diminutive” Just Tip
3

@LauraTrev The “Elitist” Just Tip 3

@LauraTrev Why don’t you just…? Tip 3

@LauraTrev Just do… Tip 3

@LauraTrev You can just… Tip 3

@LauraTrev Tip 3 This is interesting. I’ve never seen it
done this way.

@LauraTrev Tip 3 What was the intent behind the change
here?

@LauraTrev Tip 3 Can you explain the reasoning behind this?

@LauraTrev Tip 3 I believe you can also solve this
using _. <Example> This can cause issues in _. Changing it to _ will bypass those problems.

@LauraTrev Validate their work. Tip 3

@LauraTrev Offer an alternative. Tip 3

@LauraTrev Be kind. Tip 3

@LauraTrev The “Diffident” Just Tip 3

@LauraTrev diffident | ˈdifəd(ə)nt | adjective modest or shy because
of a lack of self-confidence !Humble Tip 3

@LauraTrev Tip 3 I ran a 10k! I just ran
a 5k…

@LauraTrev Tip 3 I’m a speaker at BigConference™! I just
do lightning talks/meetups.

@LauraTrev Tip 3 I’m just a Developer.

@LauraTrev Tip 3 I am skilled at building robust applications.

@LauraTrev Tip 3 I’m just a bootcamp graduate.

@LauraTrev Tip 3 I’m capable of building well architected software.

@LauraTrev Own your accomplishments. Tip 3

@LauraTrev The “Diminutive” Just Tip 3

@LauraTrev Tip 3 You’re just sad.

@LauraTrev Tip 3 You’re just a nervous nellie.

@LauraTrev Tip 3 It’s just in your head.

@LauraTrev Tip 3 Why can’t you just be happy?

@LauraTrev http://explosm.net/comics/4364/ Tip 3

@LauraTrev Tip 3 I don’t understand.

@LauraTrev Tip 3 I’m here for you.

@LauraTrev Tip 3 Would you like me to bring you
a book?

@LauraTrev Tip 3

@LauraTrev Tip 3 I’m going to make you a grilled
cheese and tomato soup.

@LauraTrev

@LauraTrev “Of course it’s happening inside your head, Harry, but
why on earth should that mean that it is not real?” - Albus Dumbledore Tip 3

@LauraTrev Watch your Phrasing Tip 4

@LauraTrev Phrasing Self-Deprecating Stereotyped Ambiguous Tip 4

@LauraTrev Self-Deprecating Phrasing Tip 4

@LauraTrev Tip 4 I’m fine.

@LauraTrev Tip 4 I’m doing great!

@LauraTrev Tip 4 I’m fantastic!

@LauraTrev Tip 4 I’m having a rough day.

@LauraTrev Tip 4 Yours is so much better than mine.

@LauraTrev Tip 4 Wow, yours is awesome!    Can you
teach me some tips?

@LauraTrev Tip 4 I was in the looney bin.

@LauraTrev Tip 4 I was in the mental hospital.

@LauraTrev Tip 4 I need to take my crazy meds.

@LauraTrev Tip 4 I need to take my meds.

@LauraTrev Stereotyped Phrasing Tip 4

@LauraTrev Ladies and Gents Tip 4

@LauraTrev Moana (2016), Walt Disney Pictures, Walk Disney Animation Studios
Tip 4

@LauraTrev Man up. Buck up. Tip 4

@LauraTrev You /act/ like a girl. Tip 4

@LauraTrev That’s gay. Tip 4

@LauraTrev Ambiguous Phrasing Tip 4

@LauraTrev Archer (TV Series), by Adam Reed, FX Sheets Energy
Strips Tip 4

@LauraTrev Viktor is more of a physical being. Tip 4

@LauraTrev Viktor is more of a physical being. Archer (TV
Series), by Adam Reed, FX Tip 4

@LauraTrev Viktor is more of a physical being. I mean,
he’s not particularly loquacious. Mostly he watches me study. It’s a bit annoying, actually. Archer (TV Series), by Adam Reed, FX Tip 4

@LauraTrev It was a rather serious evening, you know. Sir
Cosmo Duff Gordon, describing his survival of the sinking of the Titanic Tip 4

@LauraTrev A bit sticky. Brigadier Tom Brodie, on being outnumbered
650 to estimated 10,000 Tip 4

@LauraTrev Watch Your Impact Tip 5

@LauraTrev "But my intentions were good.” Tip 5

@LauraTrev Good Intentions Are Not Enough Tip 5

@LauraTrev Misdirected Praise Tip 5

@LauraTrev Praise the outcome, not the time. Tip 5

@LauraTrev Thanks for working late! Praising the Time Tip 5

@LauraTrev Thanks for working late! Tip 5

@LauraTrev Thanks for helping the customer solve their issue! Praising
the Outcome Tip 5

@LauraTrev Women (PoC) in Tech Tip 5

@LauraTrev What do you do? I’m a programmer. Oh really?

@LauraTrev Tip 4 Oh, that is so cool! Positive Intent

@LauraTrev Tip 4 That’s nice. Neutral Intent

@LauraTrev Tip 4 Oh, sure you are. Negative Intent

@LauraTrev Intent vs Impact

@LauraTrev Tip 4 Negative Impact I don’t belong.

@LauraTrev Tip 4 #ILookLikeAnEngineer Positive Impact

@LauraTrev Exclusive Language In Tech Tip 5

@LauraTrev Ninja. Rockstar. Superhero.

@LauraTrev Dedicated. Team player. Openminded.

@LauraTrev Whitelist / Blacklist

@LauraTrev Safelist / Blockedlist

@LauraTrev Master-Slave

@LauraTrev Primary-Replica

@LauraTrev Takeaways

@LauraTrev • Think, then speak. Recap

@LauraTrev • Think, then speak. • Drop the Nots. Recap

@LauraTrev • Think, then speak. • Drop the Nots. •
Drop the Justs. Recap

Drop the Justs. • Watch your Phrasing. Recap

Drop the Justs. • Watch your Phrasing. • Watch your Impact. Recap

@LauraTrev Archer (TV Series), by Adam Reed, FX

@LauraTrev THANK YOU! @LauraTrev

[SelfConference] Harry the Hedgehog Learns You ...

[SelfConference] Harry the Hedgehog Learns You A Communication

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