[SelfConference] Harry the Hedgehog Learns You A Communication

[SelfConference] Harry the Hedgehog Learns You A Communication

We know how to communicate — we do it on a daily basis, so why spend time perfecting something you feel you already know how to do? Well, what you say and how you say it impacts how you are understood and how others perceive you. In written communication, a single missing comma can wildly change the meaning of what you said. In this talk, we’ll walk through 5 tips that improve how you communicate. Using real world examples, we’ll show how common these pitfalls are and how to overcome them. You’ll leave armed with the ability to positively impact your relationships through how you communicate.

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Laura Mosher

June 07, 2019
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Transcript

  1. Harry the Hedgehog Learns You A Communication Laura Mosher //

    @LauraTrev
  2. Harry the Hedgehog Learns You A Communication Laura Mosher //

    @LauraTrev
  3. @LauraTrev Counting. is Hard

  4. @LauraTrev Communication is Hard

  5. @LauraTrev We’re Going to Learn You A Communication

  6. @LauraTrev CONTENT WARNING Some of the following material contains Mental

    health topics and some profanity. Also contains Harry Potter spoilers.
  7. @LauraTrev Harry Hermione

  8. @LauraTrev 5 Tips ACCIO TIPS!

  9. @LauraTrev 5 Tips Think, then Speak
 


  10. @LauraTrev 5 Tips Think, then Speak
 Drop the Nots 


  11. @LauraTrev 5 Tips Think, then Speak
 Drop the Nots Drop

    the Justs 

  12. @LauraTrev 5 Tips Think, then Speak
 Drop the Nots Drop

    the Justs Watch your Phrasing 

  13. @LauraTrev 5 Tips Think, then Speak
 Drop the Nots Drop

    the Justs Watch your Phrasing Watch your Impact
  14. @LauraTrev Animal Rescuer
 # Runner
 $ Climber
 Book Reader
 Oxford

    Comma Lover
 ' Developer
 Find me @LauraTrev
  15. @LauraTrev Think, then Speak Tip 1

  16. @LauraTrev Foundation of all Communication Tip 1

  17. @LauraTrev 3 Key ❓‘s Tip 1

  18. @LauraTrev Tip 1 What do I want to say? Who

    am I talking to? How should I explain it?
  19. @LauraTrev Tip 1 What do I want to say? Who

    am I talking to? How should I explain it?
  20. @LauraTrev Tip 1 What do I want to say? Who

    am I talking to? How should I explain it?
  21. @LauraTrev Tip 1 What do I want to say? Who

    am I talking to? How should I explain it?
  22. @LauraTrev Tip 1 Can I take Friday off? What do

    I want to say?
  23. @LauraTrev Tip 1 Who am I talking to? The Bestest

    Manager EVER!
  24. @LauraTrev Tip 1 How should I explain it? This is

    the plan for completing all of my work.
  25. @LauraTrev Tip 1 What do I want to say? Who

    am I talking to? How should I explain it?
  26. @LauraTrev Avoid sharing something private Tip 1

  27. @LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures

    (2001) Tip 1
  28. @LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures

    (2001) Tip 1
  29. @LauraTrev Harry Potter and The Sorcerer’s Stone, Warner Bros Pictures

    (2001) Tip 1
  30. @LauraTrev Sometimes, it’s best to keep your mouth shut. Tip

    1
  31. @LauraTrev Avoid saying something you’ll regret Tip 1

  32. @LauraTrev Drop the Nots Tip2

  33. @LauraTrev Imgflip.com // Kid Eating Crayon Meme Tip 2

  34. @LauraTrev Tip 2

  35. @LauraTrev I’m NOT eating Crayons! Tip 2

  36. @LauraTrev Not’s Reveal TRUTH Tip 2

  37. @LauraTrev I’m NOT eating Crayons! Tip 2

  38. @LauraTrev I’m eating Crayons! Tip 2

  39. @LauraTrev Denials, Negatives, the Nots (oh my!) Tip 2

  40. @LauraTrev It’s not there. Tip 2

  41. @LauraTrev I didn’t do it. Tip 2

  42. @LauraTrev No! Tip 2

  43. @LauraTrev Not my circus, Not my hedgehog. Tip 2

  44. @LauraTrev Not’s Enable MISUNDERSTANDING Tip 2

  45. @LauraTrev !important Tip 2

  46. @LauraTrev Harry: “Do you have any wands with phoenix tail

    cores in stock?” Ollivander: “No, Mr. Potter, I don’t.” Tip 2
  47. @LauraTrev Examples Tip 2

  48. @LauraTrev I’d like this new CoolFeature™ done by tomorrow. Yeah,

    that’s not possible. Tip 2 “That’s not possible”
  49. @LauraTrev Tip 2 That is more work than we can

    accomplish by that deadline. Here is what is possible.
  50. @LauraTrev Tip 2 That’s complicated and will take time. Can

    we break it down to see what we can do right now?
  51. @LauraTrev Can you fix this deploy script? That’s not my

    job. Tip 2 “That’s not my job”
  52. @LauraTrev Tip 2 Hermione usually handles this, let me ping

    her and see if she’s available.
  53. @LauraTrev The build is broken. Not my problem. Tip 2

    “Not my problem”
  54. @LauraTrev Tip 2 What kind of error is occurring?

  55. @LauraTrev Tip 2 I’m unfamiliar with that application, but let’s

    see if I can help.
  56. @LauraTrev Hey, can you help me with this? Not now.

    Tip 2 “Not now”
  57. @LauraTrev http://heeris.id.au/2013/this-is-why-you-shouldnt-interrupt-a-programmer/ // Cropped Tip 2

  58. @LauraTrev Tip 2 I’m heads down and would like to

    stay focused. Can it wait until I’m at a good stopping point?
  59. @LauraTrev Drop the Justs Tip 3

  60. @LauraTrev The “Justs” “Elitist” Just “Diffident” Just “Diminutive” Just Tip

    3
  61. @LauraTrev The “Elitist” Just Tip 3

  62. @LauraTrev Why don’t you just…? Tip 3

  63. @LauraTrev Just do… Tip 3

  64. @LauraTrev You can just… Tip 3

  65. @LauraTrev Tip 3 This is interesting. I’ve never seen it

    done this way.
  66. @LauraTrev Tip 3 What was the intent behind the change

    here?
  67. @LauraTrev Tip 3 Can you explain the reasoning behind this?

  68. @LauraTrev Tip 3 I believe you can also solve this

    using _. <Example> This can cause issues in _. Changing it to _ will bypass those problems.
  69. @LauraTrev Validate their work. Tip 3

  70. @LauraTrev Offer an alternative. Tip 3

  71. @LauraTrev Be kind. Tip 3

  72. @LauraTrev The “Diffident” Just Tip 3

  73. @LauraTrev diffident | ˈdifəd(ə)nt | adjective modest or shy because

    of a lack of self-confidence !Humble Tip 3
  74. @LauraTrev Tip 3 I ran a 10k! I just ran

    a 5k…
  75. @LauraTrev Tip 3 I’m a speaker at BigConference™! I just

    do lightning talks/meetups.
  76. @LauraTrev Tip 3 I’m just a Developer.

  77. @LauraTrev Tip 3 I am skilled at building robust applications.

  78. @LauraTrev Tip 3 I’m just a bootcamp graduate.

  79. @LauraTrev Tip 3 I’m capable of building well architected software.

  80. @LauraTrev Own your accomplishments. Tip 3

  81. @LauraTrev The “Diminutive” Just Tip 3

  82. @LauraTrev Tip 3 You’re just sad.

  83. @LauraTrev Tip 3 You’re just a nervous nellie.

  84. @LauraTrev Tip 3 It’s just in your head.

  85. @LauraTrev Tip 3 Why can’t you just be happy?

  86. @LauraTrev http://explosm.net/comics/4364/ Tip 3

  87. @LauraTrev Tip 3 I don’t understand.

  88. @LauraTrev Tip 3 I’m here for you.

  89. @LauraTrev Tip 3 Would you like me to bring you

    a book?
  90. @LauraTrev Tip 3

  91. @LauraTrev Tip 3 I’m going to make you a grilled

    cheese and tomato soup.
  92. @LauraTrev

  93. @LauraTrev “Of course it’s happening inside your head, Harry, but

    why on earth should that mean that it is not real?” - Albus Dumbledore Tip 3
  94. @LauraTrev Watch your Phrasing Tip 4

  95. @LauraTrev Phrasing Self-Deprecating Stereotyped Ambiguous Tip 4

  96. @LauraTrev Self-Deprecating Phrasing Tip 4

  97. @LauraTrev Tip 4 I’m fine.

  98. @LauraTrev Tip 4 I’m doing great!

  99. @LauraTrev Tip 4 I’m fantastic!

  100. @LauraTrev Tip 4 I’m having a rough day.

  101. @LauraTrev Tip 4 Yours is so much better than mine.

  102. @LauraTrev Tip 4 Wow, yours is awesome!
 
 Can you

    teach me some tips?
  103. @LauraTrev Tip 4 I was in the looney bin.

  104. @LauraTrev Tip 4 I was in the mental hospital.

  105. @LauraTrev Tip 4 I need to take my crazy meds.

  106. @LauraTrev Tip 4 I need to take my meds.

  107. @LauraTrev Stereotyped Phrasing Tip 4

  108. @LauraTrev Ladies and Gents Tip 4

  109. @LauraTrev Moana (2016), Walt Disney Pictures, Walk Disney Animation Studios

    Tip 4
  110. @LauraTrev Man up. Buck up. Tip 4

  111. @LauraTrev You /act/ like a girl. Tip 4

  112. @LauraTrev That’s gay. Tip 4

  113. @LauraTrev Ambiguous Phrasing Tip 4

  114. @LauraTrev Archer (TV Series), by Adam Reed, FX Sheets Energy

    Strips Tip 4
  115. @LauraTrev Viktor is more of a physical being. Tip 4

  116. @LauraTrev Viktor is more of a physical being. Archer (TV

    Series), by Adam Reed, FX Tip 4
  117. @LauraTrev Viktor is more of a physical being. I mean,

    he’s not particularly loquacious. Mostly he watches me study. It’s a bit annoying, actually. Archer (TV Series), by Adam Reed, FX Tip 4
  118. @LauraTrev It was a rather serious evening, you know. Sir

    Cosmo Duff Gordon, describing his survival of the sinking of the Titanic Tip 4
  119. @LauraTrev A bit sticky. Brigadier Tom Brodie, on being outnumbered

    650 to estimated 10,000 Tip 4
  120. @LauraTrev Watch Your Impact Tip 5

  121. @LauraTrev "But my intentions were good.” Tip 5

  122. @LauraTrev Good Intentions Are Not Enough Tip 5

  123. @LauraTrev Misdirected Praise Tip 5

  124. @LauraTrev Praise the outcome, not the time. Tip 5

  125. @LauraTrev Thanks for working late! Praising the Time Tip 5

  126. @LauraTrev Thanks for working late! Tip 5

  127. @LauraTrev Thanks for helping the customer solve their issue! Praising

    the Outcome Tip 5
  128. @LauraTrev Women (PoC) in Tech Tip 5

  129. @LauraTrev What do you do? I’m a programmer. Oh really?

  130. @LauraTrev Tip 4 Oh, that is so cool! Positive Intent

  131. @LauraTrev Tip 4 That’s nice. Neutral Intent

  132. @LauraTrev Tip 4 Oh, sure you are. Negative Intent

  133. @LauraTrev Intent vs Impact

  134. @LauraTrev Tip 4 Negative Impact I don’t belong.

  135. @LauraTrev Tip 4 #ILookLikeAnEngineer Positive Impact

  136. @LauraTrev Exclusive Language In Tech Tip 5

  137. @LauraTrev Ninja. Rockstar. Superhero.

  138. @LauraTrev Dedicated. Team player. Openminded.

  139. @LauraTrev Whitelist / Blacklist

  140. @LauraTrev Safelist / Blockedlist

  141. @LauraTrev Master-Slave

  142. @LauraTrev Primary-Replica

  143. @LauraTrev Takeaways

  144. @LauraTrev • Think, then speak. Recap

  145. @LauraTrev • Think, then speak. • Drop the Nots. Recap

  146. @LauraTrev • Think, then speak. • Drop the Nots. •

    Drop the Justs. Recap
  147. @LauraTrev • Think, then speak. • Drop the Nots. •

    Drop the Justs. • Watch your Phrasing. Recap
  148. @LauraTrev • Think, then speak. • Drop the Nots. •

    Drop the Justs. • Watch your Phrasing. • Watch your Impact. Recap
  149. @LauraTrev Archer (TV Series), by Adam Reed, FX

  150. @LauraTrev THANK YOU! @LauraTrev