Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Harry the Hedgehog Learns You A Communication

Harry the Hedgehog Learns You A Communication

We know how to communicate — we do it on a daily basis, so why spend time perfecting something you feel you already know how to do? Well, what you say and how you say it impacts how you are understood and how others perceive you. In written communication, a single missing comma can wildly change the meaning of what you said. In this talk, we'll walk through 5 tips that improve how you communicate. Using real world examples, we'll show how common these pitfalls are and how to overcome them. You'll leave armed with the ability to positively impact your relationships through how you communicate.

Laura Mosher

April 18, 2018

More Decks by Laura Mosher

Other Decks in Programming


  1. CONTENT WARNING Some of the following material contains Mental health

    topics and some profanity. Also contains Harry Potter spoilers.
  2. 5 Tips Think, then Speak
 Drop the Nots Drop the

    Justs Watch your Phrasing Praise in Public,
 Critique in Private
  3. What Who How do I want to say? am I

    talking to? should I explain it? Tip 1
  4. VS Harry Potter and The Prisoner of Azkaban, Warner Bros

    Pictures (2004) Harry Potter and The Order of the Phoenix, Warner Bros Pictures (2007) Tip 1
  5. Harry: “Do you have any wands with phoenix tail cores

    in stock?” Ollivander: “No, Mr. Potter, I don’t.” Tip 2
  6. “That’s not possible.” I’d like this new CoolFeature™ done by

    tomorrow. Yeah, that’s not possible. ⚡ Tip 2
  7. That is more work than we can accomplish by that

    deadline, but here is what is possible. Tip 2
  8. That’s super complicated and will take time. Can we break

    it down to see what we can do right now? Tip 2
  9. Can you fix this deploy script? That’s not my job.

    ⚡ “That’s not my job.” Tip 2
  10. I’m heads down and would like to stay focused. Can

    it wait until I’m at a good stopping point? Tip 2
  11. What was the intent behind the change here? Can you

    explain the reasoning behind this? Tip 3
  12. I believe you can also solve this using _. <Example>

    This can cause problems in _. Changing it to _ will bypass those problems. Tip 3
  13. diffident | ˈdifəd(ə)nt | adjective modest or shy because of

    a lack of self-confidence !Humble Tip 3
  14. “Of course it’s happening inside your head, Harry, but why

    on earth should that mean that it is not real?” - Albus Dumbledore Tip 3
  15. Viktor is more of a physical being. I mean, he’s

    not particularly loquacious. Mostly he watches me study. It’s a bit annoying, actually. Archer (TV Series), by Adam Reed, FX Tip 4
  16. It was a rather serious evening, you know. Sir Cosmo

    Duff Gordon, describing his survival of the sinking of the Titanic Tip 4
  17. Nice! There are a couple of edge cases we need

    to take care of, but this is solid. Tip 5
  18. Repeat Offense I know it is, Harry, so will you

    please stop biting my head off? ⚡ Tip 5
  19. • Think, then speak. • Drop the Nots. • Drop

    the Justs. • Watch your Phrasing. Recap
  20. • Think, then speak. • Drop the Nots. • Drop

    the Justs. • Watch your Phrasing. • Praise in Public, Critique in Private. Recap
  21. Resources and Credits • Drop the Pink Elephant, by Bill

    McFarlan • Sasha Wolff, founder of Still I Run — Runners for Mental Health Awareness • All images are credited on their respective slides