Quality at center of your role

Transcript

1. © 2025 CGI Inc. 1 Quality at the center of Maaret Pyhäjärvi
2. © 2025 CGI Inc. 2 Outline 1 Attribution with dinosaurs 2 Results gap and holding space 3 Quality perspectives 4 Mapping the road
3. © 2025 CGI Inc. 3 Why are there no baby dinosaurs? http://www.campaignlive.co.uk/article/why-no-baby- dinosaurs/1445773#Wi7HpGVpubUWDhBE.99 5/12 identified types of dinosaurs did not exist
4. © 2025 CGI Inc. 4 …from my CV Ensemble
5. © 2025 CGI Inc. 5 5 * Not just my understanding, everyone’s. And we want our understanding to grow.
6. © 2025 CGI Inc. 6 6 Nordnet 3rd party open-source component with a cache issue. Crowdstrike Each change alone fine. Series of changes over 6 months was not. ChatGPT “polluted” 3.6M in 2024 fake news articles as training material (IL 10.3.2025) S-Pankki 7.67M fines for authentication bug.
7. © 2025 CGI Inc. 7 7
8. © 2025 CGI Inc. 8 Quality - feelings that impact behavior 8 Value Impact, Risk Functionality Security Performance Usability Reliability Accessibility Interoperability Compliance Testability Sustainability
9. © 2025 CGI Inc. 9 Quality strategy for how quality is created, maintained and lost Test ideas Test assumptions DEV OPS D eploy D iscover Specify with examples Test changes Test system Test in production Test process Test through telemetry
10. © 2025 CGI Inc. 10 10
11. © 2025 CGI Inc. 11 Future is already here, it’s just not evenly distributed IDEAS THAT DRIVE CHANGE Automation Lifecycle investment. More than regression testing. Opportunity cost Lean waste awareness. Shift continuous. Social Developers test. Learning is essential. Quality engineering. Next gen artifacts (AI) Programming and test programming. Insights to recall.
12. © 2025 CGI Inc. 12 Steps to bring future here Quality Engineering transformation Organizational resiliency Capture in pipelines of automation to stand the test of time and change. Build & Deploy Tests Living docs Feedback timing Shift left to build quality in. Shift right to loop in users. Shift down to target feedback. Examples Observability Time to feedback Scale and sustainability Control over scaling from business needs (cloud) while recognizing dimensions of cost. Replenishing info Speed Waste Social, roles and skills Testing is too important to be left for testers, and without testers. Collaboration. Domain expertise Developers test Facilitation Capabilities and habits Attention to security, performance, usability. Include accessibility, AI and open-source use. Value Quality attributes Regulation Customer involvement Testers as proxy users, real users complete feedback. Your business domain matters. Frequent release Spec by example Acceptance
13. © 2025 CGI Inc. 13 Testers don’t break the code, they break your illusions about the code. 13
14. © 2025 CGI Inc. 14 14
15. © 2025 CGI Inc. 15 Catalyst Conscience Cheerleader Critical thinker * Alignment engineer in age of AI
16. © 2025 CGI Inc. 16 Summary 1 Attribution with dinosaurs 2 Quality gap and holding space 3 Quality perspectives 4 Mapping the road
17. © 2025 CGI Inc. 17 Insights you can act on Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. We are insights-driven and outcomes-focused to help accelerate returns on your investments. Across hundreds of locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally. cgi.com