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Marketing OGZ
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July 16, 2021
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Rendabel online ondernemen samen met only for men - WWV Summer Edition 2021
Marketing OGZ
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July 16, 2021
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Confidential + Proprietary Rendabel online ondernemen
None
Confidential + Proprietary Hoeveel webshops in Nederland?
80.000* (81.360 is de capaciteit van Signal Iduna Park) *Cijfers
begin 2020
Confidential + Proprietary Stel jezelf eens voor op de middenstip
Confidential + Proprietary …en dat zijn alleen webshops
Confidential + Proprietary 1 webshop per 214 mensen (214x80.000=17.1 mio
mensen)
Confidential + Proprietary Wij helpen retail organisaties groeien Onze missie
is om retail organisaties vanuit kennis en innovatie efficiënt helpen te groeien in een snel veranderende wereld.
Confidential + Proprietary Werkzaam voor 90+ klanten nationaal en internationaal
Referenties
Confidential + Proprietary Rendabel online ondernemen e-Academy van Thuiswinkel.org
Confidential + Proprietary 1. Begin met je doelen (3x3) 2.
Nulmeting 3. Bestaand versus nieuw 4. Marketing 5. Dashboarding & analyse
Confidential + Proprietary
13 / 46 Confidential + Proprietary 1. Begin met je
doelen: 3x3
Confidential + Proprietary 2. Nulmeting Geef cijfers aan de onderdelen:
Mensen & Cultuur / Marketing / Operatie (IT) / Assortiment Bouw je KPI’
Confidential + Proprietary Personeel IT / Proces Marketing Assortiment KPI’s
Confidential + Proprietary 3. Bestaand versus nieuw Bestaand: RFM analyse
op je klantenbestand Nieuw: Customer Lifetime Value (koppeling met CDP) See / Think / Do / Care funnel
Confidential + Proprietary See / Think / Do / Care
Radio / TV Social / content / events Folders / Online Ads / DM / E-mailmarketing Loyalty (coupons / personal pricing)
Confidential + Proprietary 4. Marketing Marketing KPI’s opstellen De juiste
informatie op het juiste moment bij de juiste persoon in de customer journey
Confidential + Proprietary Doel per onderdeel SEE = bekendheid vergroten
THINK = Inhoudelijke bekendheid verhogen DO = Sales doelstellingen CARE = Retentie (RFM)
Confidential + Proprietary 5. Dashboarding en analyse Dashboarding op retouren,
maatbogen, locaties en omzetsnelheid zowel offline als online (omnichannel) Sturen van omzet naar marge Constante optimalisatie
Confidential + Proprietary Nee-verkoop reductie
Confidential + Proprietary