WWV26_-_DO_-_Zaal_5_-_Xentral_ERP.pdf

Transcript

1. The omnichannel ERP for high growth eCommerce merchants Speaker: Domenico Cipolla, Co-CEO of Xentral ERP Software GmbH
3. “Xentral is our nervous system ERP) which helps us manage our B2C/B2B/offline business with up to 10k orders within 24hˮ Caroline Nichols; Co-Founder & CEO, 3Bears 🦺 1.000 pallet spaces managed 📦 3.5m sold products / year 🔀 Omnichannel operations
4. Meet Xentral: The next-gen business automation tool For high growth merchants wanting to streamline their operations (O2C, P2P, warehousing, shipping etc.) Already supporting +2.000 customers ship >20m packages / year Supporting the ecosystem approach “best-in-bread” with our own middleware Xentral-Connect Implementations done in weeks, rather than months Launched first AI agents which support our customers’ operations such as customer support and many more Wij zijn live in Nederland 󰐗 Meet us at Hall 8 Booth 24 with our partner ChannelSupport to learn more about Xentral
5. Multi-channel chaos Synchronizing channels, updating product data, and tracking channel profitability becomes too complex for manual management Typical paints points Warehouse Customers Supplier Returns Reminders Warehouse complexity Lack of inventory visibility drives picking errors and stockouts, harming marketplace rankings Sourcing intransparency Lack of reorder visibility and inbound tracking leads to stock gaps and inefficient warehouse intake
6. Xentral: The nervous system for all your operations Critical workflows Xentral covers core processes across O2C, P2P, accounting, warehouse management, and analytics Native integrations Integrates all key third-party providers: shops, marketplaces, payments, 3PL, and carriers Customization via middleware Customize or create integrations with our no-code middleware, “Xentral Connect” (similar to Alumio) Shops & marketplaces Payment & bookkeeping Logistics Bookkeeping Order mgmt. Purchasing Logistic Inventory mgmt. Analytics
7. Xentral Connect: Integrate anything Accessible data Access all your Xentral data via our APIs and prepare it to use in other platforms Customizable Adjust our integrations to fit your individual processes Build new integrations Use our standard integrations or build new ones to fit your internal processes
8. Enhance your operations with Xentral’s AI agents … Our support AI agent helps you to answer your customer requests and proposes actions which are reviewed by you
9. … and optimize your operations You can review each proposal, adjust actions and then let the support agent carry out the actions on your behalf
10. Too big for Excel, too agile for SAP? Enter Xentral • Ambitious D2C brands: Producing and selling your own products • Multichannel heroes: Selling simultaneously across Shopify, Amazon, Bol.com etc. • Modern B2B wholesale: Managing custom pricing, bulk orders, and B2B/B2C from one warehouse • Graduating from workarounds: Excel, Google Sheets, and simple tools are breaking • Scaling the team: You are moving from founders packing boxes to hiring first staff • Complexity tipping points: Order volume is growing from 50 to 500+ orders a day Growth stage • Inventory traps: Overselling items across platforms (Stockouts & platform penalties) • Warehouse chaos: High error rates in pick & pack, slow manual label printing • “Gut feeling” sourcing: Purchasing based on "gut feeling" rather than live, multi-channel data The triggers Business model
11. From D2C brand to retail player: Scaling without limits Customer: nucao “With Xentral we were able to spend 95% less time on order processing, were able to integrate 85% of our retail partners and have no manual data entry anymore by retailers” Challenge: Making the jump from a pure Shopify store to major grocery retail with highly complex EDI requirements Solution: Xentral ERP as the central operating system, combined with Procuros for plug-and-play EDI integration
12. We are live in the Netherlands! 󰐗 Rob Folkers Eigenaar Jelle Sprangers Eigenaar Exclusive Strategic Partner in 󰐗 +25 Strategic Partners in Germany and many more…
13. Come talk to us if… Find us in Hall 8, Booth 24 You want to learn how our Agents can amplify your operations You are experiencing pains of scaling or operating your business 1. Scaling issues (Excel / Google Sheet breaking, new hires, more orders etc.) 2. Overselling across platforms 3. Warehouse chaos or sourcing via gut feeling You are trading physical goods via multiple channels and doing 1-100m rev / year
14. Thank you!