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Microaggressions in the Workplace

Microaggressions in the Workplace

From Self.Conference 2019 in Detroit, MI

Let’s face it. If you’re a woman, you’ve probably had some pretty crappy stuff said to you at work. But did the person who said it know how crappy it actually was? Microaggressions are small, often seemingly harmless comments that can make people in any kind of minority feel out of place or talked down to.

This presentation is for folks of all genders, races, sexual orientations, and ages who want to be a little more conscious about the way they treat one another. You’ll leave with plenty of examples of how to recognize microaggressions and how to deal, whether you’re the recipient, the supplier, or the passer-by.

Megan Boczar

June 07, 2019
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  1. @meganboczar
    Microaggressions in the
    Workplace
    Megan Boczar
    Software Engineer
    Self.Conference - June 7, 2019
    Detroit, MI

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  2. @meganboczar
    My name is Megan Boczar
    This is my face
    This is where I work
    This is my non-profit

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  3. @meganboczar
    Thank you to the
    sponsors!

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  4. @meganboczar
    Content Warning
    ● Sexism
    ● Racism
    ● Transphobia
    ● Homophobia
    ● Ageism
    ● Ableism
    ● Sexual harassment/assault
    If this makes you go like….
    My friend Sarah is down the hall talking about her
    Raspberry Pi pancreas

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  5. @meganboczar
    DISCLAIMER
    I am a cis-gender, upper-middle class, bisexual, recently divorced, young, white
    woman with chronic health problems. These are my experiences until I say
    otherwise. I am not and will not try to interpret the problems of others in
    marginalized populations that I know nothing about; I am only stating quotes or
    paraphrasing things that my colleagues have told me and given me permission to
    anonymously use in this presentation.

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  6. @meganboczar
    Questions always
    encouraged
    However, this is sensitive content, so please wait
    until the designated times.

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  7. @meganboczar
    Questions?

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  8. @meganboczar
    What is a
    Microaggression?

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  9. @meganboczar
    Types of Microaggressions
    ● Gender
    ● Race/Ethnicity
    ● LGBTQIA+
    ● Age
    ● People with disabilities/health issues
    ● Socioeconomic status...

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  10. @meganboczar

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  11. @meganboczar https://ncses.nsf.gov/pubs/nsf19304/data

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  12. @meganboczar
    Vocab
    PRIVILEGE is about access.
    UNDERREPRESENTATION is about numbers.
    MARGINALIZATION is about treatment.
    DIVERSITY is about variety.
    INCLUSION is about experience.
    KIM CRAYTON - https://qz.com/work/1328942/what-is-diversity-a-practical-definition/

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  13. @meganboczar
    Questions?

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  14. @meganboczar
    Gender

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  15. @meganboczar
    Vocab
    ● Gender: Either of the two sexes (male and female), especially when considered
    with reference to social and cultural differences rather than biological ones. The
    term is also used more broadly to denote a range of identities that do not
    correspond to established ideas of male and female.

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  16. @meganboczar
    Vocab
    ● Cisgender (cis): Denoting or relating to a person whose sense of personal
    identity and gender corresponds with their birth sex.
    ● Transgender (trans): Denoting or relating to a person whose sense of personal
    identity and gender does not correspond with their birth sex.
    ● Nonbinary (enby): Denoting or relating to a gender that is not defined in terms
    of traditional binary oppositions such as male and female.

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  17. @meganboczar
    Using gender specific language
    ● Using he/him pronouns when creating user stories for a
    stock trading app
    ● Using she/her pronouns when referring to babies/young
    children in a developmental psychology class

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  18. @meganboczar
    Sexist office duties
    ● Party planning
    ● Making coffee
    ● Taking notes
    ● Cleaning

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  19. @meganboczar
    Kids/marriage
    ● “What are your plans long term? Will you stay home with
    the kids when you start a family?”
    ● “Your husband let you come out on the work night?”
    ● “I didn’t know you had a son! I thought you’d be out of the
    office more if you did.” (after seeing a picture of my nephew
    on my phone)

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  20. @meganboczar
    Comments about appearance
    ● “You have such a pretty face, but you look intimidating in
    meetings. It would be great if you could smile more.”
    ● “Can you wear your hair down for this meeting? It makes
    you look older and we need to be taken seriously.”
    ● “Wow, you actually look like a girl today!”

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  21. @meganboczar
    Tone Policing
    ● “You’re just overreacting.”
    ● “You sound naggy. Can you watch your tone?”
    ● “Please try to control yourself next time. I know you feel
    strongly but you sounded angry.”
    ● “Don’t be such a grammar Nazi.”

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  22. @meganboczar
    Assuming you’re not a manager/expert
    ● “Can I speak to the manager. No, the REAL manager.”
    ● “Are you sure you know how to do this?”
    ● “I know, but let me just show you to make sure you
    understand.”
    ● In an interview a candidate only spoke to my male
    colleagues, never making eye contact with me.

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  23. @meganboczar
    “Mansplaining”
    ● “It’s actually interesting how loan rates are calculated, you
    see…”
    ● “I think what Megan is saying…”
    ● “Well, here, let me show you.”

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  24. @meganboczar
    Pet Names
    ● Honey
    ● Sweetie
    ● Sweetheart
    ● Sugar
    ● Darling
    ● Kiddo
    ● Baby
    ● Boo
    ● Dear
    ● Sweetcheeks

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  25. @meganboczar
    And the not-so-micro
    ● “Is it that time of the month?”
    ● “If you weren’t young enough to be my daughter, I’d
    definitely ask you on a date.”
    ● “Are you sure you’re only 22? You seem much more
    experienced than that. You must have been ordering men
    around for years.”

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  26. @meganboczar
    EW

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  27. @meganboczar
    Age

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  28. @meganboczar
    Age
    ● “Oh, you’re only 25? You seem so much older than that!
    You’re a baby!”
    ● “Is there someone more senior I can talk to?”
    ● “Hey, you’re the computer kid, right? Can you fix my
    printer?”

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  29. @meganboczar
    Sexual Orientation

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  30. @meganboczar
    Vocab
    ● Sexual Orientation: A person's sexual identity in relation to the gender to which
    they are attracted; the fact of being heterosexual, homosexual, bisexual, or
    somewhere along a spectrum.
    ● Bisexual: Sexually attracted not exclusively to people of one particular gender;
    attracted to both men and women.

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  31. @meganboczar
    Sexual Orientation
    ● “Oh? You’re bi? I wouldn’t have expected that from
    someone as serious as you.”
    ● “How can you be bi? I thought you were married to a man.
    So like, it doesn’t really matter cuz you live like you’re
    straight.”

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  32. @meganboczar
    Health Issues

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  33. @meganboczar
    Health Issues
    ● “You have a lot of appointments. We’re going to need to talk
    about this.”
    ● “You don’t look sick though.”

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  34. @meganboczar
    Are you uncomfortable?

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  35. @meganboczar
    What if I told you I had to quit
    a job because I didn’t feel safe?

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  36. @meganboczar
    Questions?

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  37. @meganboczar
    Now let’s hear from some
    of my colleagues...

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  38. @meganboczar
    Race

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  39. @meganboczar
    Vocab
    ● Race: Each of the major divisions of humankind, having distinct physical
    characteristics.
    ● Ethnicity: The fact or state of belonging to a social group that has a common
    national or cultural tradition.

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  40. @meganboczar
    Race
    ● “What are you again?” or “Where are you from?”
    ● “Your fiance’s white? Your kids are gonna look so cool.”
    ● “I hope my kids find someone exotic too.”
    ● “______ is my spirit animal.”
    ● “Hey, you’re tiny, can you walk on my back?”

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  41. @meganboczar
    Race (specifically black)
    ● Walking into a building with 5 other people and being the
    only person asked for ID.
    ● “I’m so glad I don’t have to deal with your hair.”
    ● “You’re very eloquent.”

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  42. @meganboczar
    Gender

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  43. @meganboczar
    Vocab
    ● Gender: Either of the two sexes (male and female), especially when considered
    with reference to social and cultural differences rather than biological ones. The
    term is also used more broadly to denote a range of identities that do not
    correspond to established ideas of male and female.

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  44. @meganboczar
    Vocab
    ● Cisgender (cis): Denoting or relating to a person whose sense of personal
    identity and gender corresponds with their birth sex.
    ● Transgender (trans): Denoting or relating to a person whose sense of personal
    identity and gender does not correspond with their birth sex.
    ● Nonbinary: Denoting or relating to a gender that is not defined in terms of
    traditional binary oppositions such as male and female.

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  45. @meganboczar
    Trans/Non-Binary
    ● Constant misgendering of trans/non-binary co-workers
    ● Overly-aggressive apologies
    ● “But what’s your real name?”
    ● “Have you gotten your surgery yet?”

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  46. @meganboczar
    Other stuff….
    ● “You have it easy. I remember when I was your age.”
    ● “Oh he/she probably didn't mean anything by it.” or “He/she
    meant well when they said that to you.”
    ● “So that's how many person-hours of work?”
    “It'll be 10 man-hours.”
    ● “Oh, you’re a dev?”

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  47. @meganboczar

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  48. @meganboczar
    Questions?
    Ask whenever from now on!

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  49. @meganboczar
    How does this actually
    impact people?

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  50. @meganboczar
    Spoon Theory
    Everyone has a certain number of spoons per day, say 50.
    For me, as a person with depression, it takes me 10 spoons just
    to get out of bed, brush my teeth, and feed my cat. For you, that
    only takes one spoon.

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  51. @meganboczar
    Emotional Responsibility
    If you’re in a place of privilege, do not offload the emotional
    responsibility onto the minority party.

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  52. @meganboczar
    Shut that [email protected]* down
    Yeah, Liz. It does.

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  53. @meganboczar
    If you’re being marginalized...
    ● Find your allies!
    ● If you have the emotional energy, educate your coworkers
    ● Don’t be shy, address your concerns
    ● Speak with your manager (or maybe HR) if it’s
    less-than-micro
    ○ A word of warning, though. Know your company and whether HR is there
    for you or your company. I’ve been burned by this before.

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  54. @meganboczar
    If you’re an observer...
    ● Be an ally
    ● Approach the person one on one first
    ● Call out bad behavior when you see it
    ● Amplify the voices of others and then take a back seat
    ● Get involved!

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  55. @meganboczar
    If you need to be better...
    (Spoiler alert: This is all of us.)
    ● Educate yourself!
    ● Apologize
    ● Feel embarrassed; it will help you do better
    ● Realize this is a learning experience

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  56. @meganboczar
    If you need to be better...
    (Spoiler alert: This is all of us.)
    ● Don’t force your help on to somebody who doesn’t want it
    ● Approach people privately
    ● It’s easier to discount microaggressions if you’re coming
    from a position of power

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  57. @meganboczar

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  58. @meganboczar
    @meganboczar
    Thanks!

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