Using automation to make your job easier

Presentation given at the Support Driven European Expo in Belgrade, Serbia.

Why you should use automation and shortcuts to speed up your workday

We all spend a lot of time doing repetitive work, clicking here, dragging there, typing the same phrases. This talk will show you some shortcuts that you can use to become more efficient. You will see how automation has helped my team to work better together and how you can use these tips to help your team. You’ll also see some reasons for not trying to automate everything.

Transcript

1. Muscle Memory
8. Muscle Memory
10. Speeling Misteaks
11. admni admininin ;admin
12. Hi {{ticket.requester.first_name}}, Thanks for writing in Cheers, Mike. GitHub.com https://enterprise.github.com/license GitHub Enterprise
13. Hi {{ticket.requester.first_name}},
14. #!/bin/bash
15. | sort | uniq -c | sort -n
16. user=User.new user.login='tweety' user.email='tweety@acme.fake' user.password='12345678' user.save!
20. https://www.alfredapp.com/
27. grep -rli "this is broken" .
30. https://hubot.github.com/
32. • start with keyboard shortcuts
33. • start with keyboard shortcuts • automatically fix your misspelled words
34. • start with keyboard shortcuts • automatically fix your misspelled words • expand common words and phrases
35. • start with keyboard shortcuts • automatically fix your misspelled words • expand common words and phrases • use scripting to extract information from applications
36. • start with keyboard shortcuts • automatically fix your misspelled words • expand common words and phrases • use scripting to extract information from applications • share this knowledge with your co-workers so everyone benefits
37. Thanks @mgriffin @griffinmike @mgriffin