we may make forward-‐looking statements regarding future events or the expected performance of the company. We cauJon you that such statements reflect our current expectaJons and esJmates based on factors currently known to us and that actual events or results could differ materially. For important factors that may cause actual results to differ from those contained in our forward-‐looking statements, please review our filings with the SEC. The forward-‐looking statements made in the this presentaJon are being made as of the Jme and date of its live presentaJon. If reviewed aZer its live presentaJon, this presentaJon may not contain current or accurate informaJon. We do not assume any obligaJon to update any forward-‐looking statements we may make. In addiJon, any informaJon about our roadmap outlines our general product direcJon and is subject to change at any Jme without noJce. It is for informaJonal purposes only, and shall not be incorporated into any contract or other commitment. Splunk undertakes no obligaJon either to develop the features or funcJonality described or to include any such feature or funcJonality in a future release.
for Opera:onal Intelligence in the Cloud Deliver a full-‐featured SaaS PlaEorm Deliver an enterprise-‐ready cloud service Deliver easy customer experience
forward looking statements regarding future events or the expected performance of the company. We cauJon you that such statements reflect our current expectaJons and esJmates based on factors currently known to us and that actual events or results could differ materially. For important factors that may cause actual results to differ from those contained in our forward-‐looking statements, please review our filings with the SEC. The forward-‐looking statements made in the this presentaJon are being made as of the Jme and date of its live presentaJon. If reviewed aZer its live presentaJon, this presentaJon may not contain current or accurate informaJon. We do not assume any obligaJon to update any forward looking statements we may make. In addiJon, any informaJon about our roadmap outlines our general product direcJon and is subject to change at any Jme without noJce. It is for informaJonal purposes only and shall not, be incorporated into any contract or other commitment. Splunk undertakes no obligaJon either to develop the features or funcJonality described or to include any such feature or funcJonality in a future release.
We empower businesses to:" " • Author, capture, and serve knowledge to their customers in new ways " • Make more informed decisions by capturing and sharing insight on customer behavior" " Businesses that use MindTouch: ! ! • Enjoy shorter sales cycles! • Increase organic site traffic! • Accelerate user adoption and product expertise!
content into any site or within your product" • Navigate & search within your help center and change articles without leaving " • Customizable triggers (click, hover, timer, etc.)" • User permissions are applicable " • Supports custom branding" " Include MindTouch F1 Javascript Click help
Alerting based on thresholds" • Rapid graph and report creation" • Ways to perform data analysis" Business! • Small team" • Budget limits" • Multi-tenant service" • Fastest time to value for our customers" • MSA: At least 99.5% up time for the Services"
real-time" 3. At least a month of data retention" 4. Alerts" 5. Parameterized graphs and grids" 6. Data analysis tools" Splunk Cloud! 1. Yes" 2. Yes" 3. Yes" 4. Yes" 5. Yes" 6. Yes"
Pricing and value transparency" • Help identifying:" – customers who need help" – customers who are succeeding" " Result for MindTouch à Increased customer retention!
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