How to Make Everyone a Better Designer

If you believe in the principles of Lean UX, you believe designers don’t own the design process. We simply lead and facilitate it. The best designers make their whole company more design-aware and enable communication between designers and non-designers.

At Hudl, we achieve this by teaching everyone to sketch. Every new hire, from customer service to finance to back-end engineer, gets a full day of design training. In this workshop, I'll take you through some of Hudl's training and also explains why we do this. I'll also share some of the results and behavioral changes they have seen.

Transcript

1. HOW TO MAKE EVERYONE A BETTER DESIGNER Lean UX Meetup – May 27, 2014
2. Quality analyst Front-end developer Visual designer Interaction designer Teacher
3. ! Make better products
8. ! Make better products by making everyone a design teammate.
9. 1. Design 101 2. Sketching 3. User Interviews
10. See. Learn. Do.
11. Object Quiz See WTF is Design? Learn Do: Object Show & Tell Do Parallels to Software Interface Design Learn DESIGN 101
12. #TA KEH OME TI P Practice cross-training
14. JAKE QA
15. 1. Design 101 2. Sketching 3. User Interviews
16. Visual Communication See Keys for Sketching Learn Building Blocks Learn Warm-up Exercise Do Communicate Your Product Idea Do SKETCHING
17. Sketching != Drawing Just Enough Detail (In the Right Places) Grab a Pen and Go KEYS Boxes Lines Squiggles Annotations People BLOCKS
18. Visual Communication See Keys for Sketching Learn Building Blocks Learn Warm Up Exercise Do Communicate Your Product Idea Do SKETCHING
19. #TA KEH OME TI P Facilitate remote sketching
22. #TA KEH OME TI P Assemble a mobile Sketch-o-Tron 9000
26. 1. Design 101 2. Sketching 3. User Interviews
27. Unbiased Mindset Learn Avoid Leading & Closed Questions Learn Practice Interview See / Do Group Interview Exercise Do USER INTERVIEWS
28. #TA KEH OME TI P Always be researching
29. MATT SALES & BIZDEV
30. #TA KEH OME TI P Go on a team field trip
31. JOHN PM SAM QA TOM SUPPORT
32. 1. Design 101 2. Sketching 3. User Interviews
33. Wrap-up
34. MIRANDA MARKETING
35. #TA KEH OME TI P Start thinking of yourself 
 as a design teacher
36. @noluckmurphy 
 tweets thrice weekly ! Hiring 10 designers in 2014
 hudl.com/jobs THANKS!