Connected Government Reference Architecture

Government organizations use a variety of applications to serve citizens. The use of IT reduces the time to serve and increases the efficiency of organizations. Yet, most of these applications operate in silos and are not connected to each other. This disconnect can result in the organization’s losing some possible interactions between them; they would also lose some important insight about citizen data due to the absence of a holistic view of the citizen.

Transcript

1. Connected Government Reference Architecture Connected Reference Architecture Webinar Series Nuwan Bandara Senior Lead, Solutions Architecture @nuwanbando 03/04/2015
3. Problems in Government Processors Paper based processes Cost of in-person service Silo’d systems & data Fraud detection and Prevention Avoiding contradictions between different levels of authorities Longer processes due to missing some automation Not using the “known” data, documents No transparency to the process and states “Citizen Centric” mindset
4. Stakeholders central government state / local government citizens state agencies private sector
5. Connected government models Centrally owned and managed Centrally owned, but locally managed Locally owned and managed
6. What does the stakeholders need Data Applications Services Workflows Rules Policies
7. Needs into perspective Citizen portal Employee applications Dashboards for CxOs (the elected members) Automated tasks / jobs Document repositories Reports APIs SMS / IVR based applications Sensors Accessibility Security Scaleability Privacy Reliability functional quality of services
8. Devices & services Infrastructure devices sensors and services connecting to the private government cloud
9. Protocols & Data formats Mainframe / COBOL SOAP / XML over HTTP JMS / message queues Fat files / Files over FTP REST / JSON over HTTP Custom binary protocols (infrastructure sensors)
10. Interoperability Solving interoperability through a connected bus architecture
11. Data fedaration & mediation Local government data Private & public institutional data Federal data Citizen data Infrastructure data Consolidated / aggregated data views
12. Data fedaration & mediation service bus cloud services data bus
13. Data governance & entitlement Protecting the privacy of the citizen Protecting state & federal laws Complying to state & federal confidentiality Data protection
14. Data governance & entitlement data bus service bus cloud services identity & entitlement bus
15. Complex events Surveillance and national security Infrastructure monitoring (power grid / telco grid / water grid) Transportation systems monitoring (national highway system / domestic aviation system etc) Citizen services (retirement benefit tracking / social security / medicare etc)
16. Complex events complex events processor event queue email / alerts dashboards service bus gov cloud
17. Availability & scalability Government PaaS Elastic scaling of services and platform Minimum HA setup Multi zone / region based availability
18. The connected reference architecture data bus Gov cloud service bus Gov API gateway security gateway event processor big data analytics event queue data queue cloud services services workflows
19. WSO2 view on reference model data bus Gov cloud service bus Gov API gateway security gateway event processor big data analytics event queue data queue cloud services services workflows
20. Challenges Disconnected mode - not all areas / stakeholders are connected Bringing all state / federal agencies to a single architecture / platform Automating everything Understanding documenting and government workflows Human factor
21. Case studies Sri Lanka e-Government Infrastructure – Crishantha Nanayakkara, ICTA - http:// wso2.com/library/conference/2014/10/wso2con-usa-2014-cloud-based-soa-e- government-infrastructure-in-sri-lanka/ A Case Study on Consolidation of Middleware Platform - Badri Sriraman, Karsun Solutions LLC - http://wso2.com/library/conference/2014/10/wso2con-usa-2014-a-case- study-on-consolidation-of-middleware-platform/ State of Arizona’s Enterprise Services Platform (AESP) Journey - Aaron Sandeen, State of Arizona - http://wso2.com/library/conference/2014/10/wso2con-usa-2014-state- of-arizonas-enterprise-services-platform-journey/
22. A thin slice demonstration license renewal service insurance service emission test service license service payment service
23. Technical implementation REST/JSON SOAP/XML OAuth 2.0 SOAP/XML API Management Service Orchestration Services analytics
24. //Questions ? Thank you !