The Open Source Agency and The Future of Work

WordPress is growing and the number of big brands, complicated projects and high-traffic sites running on it grows as well. But what does it take to run a stable business based on WordPress? How do some agencies manage to get big and take on more and more challenging clients and projects while others struggle?

This talk explores several habits that successful open source agencies have in common. From client relations to processes, company culture and hiring, it gives you pieces of know-how from some of the most successful WordPress agencies.

Transcript

1. AND THE FUTURE OF WORK
   @PETYEAH | WORDCAMP RIGA 2016
   THE OPEN SOURCE AGENCY
   

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6. 23 COUNTRIES
   FOUR CONTINENTS
   18 CONFERENCE TALKS
   5 EVENTS IN 5 CITIES
   165 893 SLACK MESSAGES
   MY LAST
   24 months
   

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14. Open Source Agency
    

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15. WE WORDPRESS
    

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16. WORDPRESS
    %
    26
    

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17. THE OPEN SOURCE PROJECT
    

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18. PEOPLE ARE
    EVERYWHERE
    

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19. PEOPLE ARE
    SELF-DRIVEN
    

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20. THEY
    COLLABORATE
    

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21. SHAERE THE
    RESPONSIBILITY
    

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22. NEVER STOP
    LEARNING
    

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23. CULTURE IS
    EVERYTHING
    

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24. GIVE BACK
    

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25. BE THERE
    

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26. THE OPEN SOURCE AGENCY
    

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27. HIRE GLOBALLY
    ARE THE PEOPLE
    WHO MAKE
    WORDPRESS
    THE PEOPLE THAT
    KNOW
    WORDPRESS BEST
    

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28. AUTONOMY MASTERY
    PURPOSE
    

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29. SHARE THE
    RESPONSIBILITY
    REVIEW, LEARN,
    GROW,
    

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30. BUILD A
    PARTNERSHIP
    WIN A
    CLIENT
    

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31. MAKE IT
    BETTER
    GIVE IT
    BACK
    

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32. GET INVOLVED WITH THE COMMUNITY
    

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33. TOOLS
    

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34. 36
    THE REMOTE AGENCY TOOLBOX
    

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35. COMMUNICATION IS OXYGEN
    CHAT DOCUMENTATION VIDEO CALLS MEETING FACE TO FACE
    

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36. ESSENTIAL TOOLS
    TRELLO BLOGS ZOOM
    SLACK SCREEN
    HERO
    

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38. NO MORE EMAIL
    

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40. we live in Slack
    •109 channels
    •Client communication channels
    •Product development channels
    •Travel channels
    •Personal interest/groups channels
    

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41. SLACK + SCREENHERO
    

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42. REAL TIME COLLABORATION
    

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43. FRONTEND BLOGGING
    

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45. NEW BUSINESS DEV
    

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46. MEETINGS
    

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48. DESIGN AND DEVELOPMENT
    

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49. PROJECT MANAGEMENT
    

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50. PROJECT MANAGEMENT
    

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51. • \
    TIME MANAGEMENT
    

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52. TIME MANAGEMENT
    

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53. PEOPLE MANAGEMENT
    50%
    60%
    90%
    

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54. ACCOUNTING AND PAYROLL
    

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55. RESOURCE MANAGEMENT
    

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56. RESOURCE MANAGEMENT
    

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58. FACTS AGAINST HUMANITY
    

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59. VIRTUAL COFFEE BREAKS
    

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61. ONLY ONCE PER YEAR
    

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62. TRAVEL TOGETHER
    

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64. MEET AT WORDCAMPS
    

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65. DISTRIBUTED IS ABOUT
    MOTIVATION
    

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66. PEOPLE WANT TO DO GREAT WORK
    LET THEM
    

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70. %
    26
    WELCOME TO THE FUTURE
    

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71. THANK YOU!
    %
    26
    @PETYEAH
    

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