Embedding Lean UX process

Short talk I did as part of City University's HCID Open day 2015

Transcript

1. INVESTIGATION, COLLABORATION, VALIDATION: EMBEDDING A LEAN UX PROCESS HCID 2015 – Design at Work 30 April 2015
2. webcredible > customer experience design 2 ABOUT ME
3. webcredible > customer experience design 3 About me @boomrich @webcredible http://www.webcredible.com/training/lean-user-experience- training.shtml
4. webcredible > customer experience design 4 Some of Webcredible’s Lean UX creds
5. webcredible > customer experience design 5 BACKGROUND & INTRO
6. webcredible > customer experience design 6 The future of client agency relationships
7. webcredible > customer experience design 7 INVESTIGATION
8. webcredible > customer experience design 8 Getting to know you
9. webcredible > customer experience design 9 What challenges does your client face?
10. webcredible > customer experience design 10 Who are you designing for?
11. webcredible > customer experience design 11 What do you hope to achieve (and how)?
12. webcredible > customer experience design 12 COLLABORATION
13. webcredible > customer experience design 13 What the team’s capability, and where do you fit?
14. webcredible > customer experience design 14 What’s going on elsewhere in the organisation? "Hereford Mappa Mundi 1300". Licensed under Public Domain via Wikimedia Commons - http://commons.wikimedia.org/wiki/ File:Hereford_Mappa_Mundi_1300.jpg#/media/File:Hereford_Mappa_Mundi_1300.jpg
15. webcredible > customer experience design 15 What tools do you have at your disposal?
16. webcredible > customer experience design 16 What’s the process for delivery?
17. webcredible > customer experience design 17 What’s the appropriate level of detail?
18. webcredible > customer experience design 18 VALIDATION
19. webcredible > customer experience design 19 Test propositions and assumptions
20. webcredible > customer experience design 20 Prioritise content and functionality
21. webcredible > customer experience design 21 Optimise usability
22. webcredible > customer experience design 22 Verifying internally
23. webcredible > customer experience design 23 IN SUMMARY
24. webcredible > customer experience design 24 How to think, make, check Investigate Collaborate Validate Prioritise & present Prioritise & present Prioritise & present
25. webcredible > customer experience design 25 Next full day course 23rd June – Book now! @boomrich @webcredible http://www.webcredible.com/training/lean-user-experience- training.shtml
26. creating people-centred, efficient & delightful digital experiences since 2003