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Embedding Lean UX process

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June 29, 2015
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Embedding Lean UX process

Short talk I did as part of City University's HCID Open day 2015

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richjohnston

June 29, 2015
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Transcript

  1. INVESTIGATION, COLLABORATION, VALIDATION: EMBEDDING A LEAN UX PROCESS HCID 2015

    – Design at Work 30 April 2015

  2. webcredible > customer experience design 2 ABOUT ME

  3. webcredible > customer experience design 3 About me @boomrich @webcredible

    http://www.webcredible.com/training/lean-user-experience- training.shtml

  4. webcredible > customer experience design 4 Some of Webcredible’s Lean

    UX creds

  5. webcredible > customer experience design 5 BACKGROUND & INTRO

  6. webcredible > customer experience design 6 The future of client

    agency relationships

  7. webcredible > customer experience design 7 INVESTIGATION

  8. webcredible > customer experience design 8 Getting to know you

  9. webcredible > customer experience design 9 What challenges does your

    client face?

  10. webcredible > customer experience design 10 Who are you designing

    for?

  11. webcredible > customer experience design 11 What do you hope

    to achieve (and how)?

  12. webcredible > customer experience design 12 COLLABORATION

  13. webcredible > customer experience design 13 What the team’s capability,

    and where do you fit?

  14. webcredible > customer experience design 14 What’s going on elsewhere

    in the organisation? "Hereford Mappa Mundi 1300". Licensed under Public Domain via Wikimedia Commons - http://commons.wikimedia.org/wiki/ File:Hereford_Mappa_Mundi_1300.jpg#/media/File:Hereford_Mappa_Mundi_1300.jpg

  15. webcredible > customer experience design 15 What tools do you

    have at your disposal?

  16. webcredible > customer experience design 16 What’s the process for

    delivery?

  17. webcredible > customer experience design 17 What’s the appropriate level

    of detail?

  18. webcredible > customer experience design 18 VALIDATION

  19. webcredible > customer experience design 19 Test propositions and assumptions

  20. webcredible > customer experience design 20 Prioritise content and functionality

  21. webcredible > customer experience design 21 Optimise usability

  22. webcredible > customer experience design 22 Verifying internally

  23. webcredible > customer experience design 23 IN SUMMARY

  24. webcredible > customer experience design 24 How to think, make,

    check Investigate Collaborate Validate Prioritise & present Prioritise & present Prioritise & present

  25. webcredible > customer experience design 25 Next full day course

    23rd June – Book now! @boomrich @webcredible http://www.webcredible.com/training/lean-user-experience- training.shtml

  26. creating people-centred, efficient & delightful digital experiences since 2003