Factory, Workshop, Stage

As developers, the hardest problems we deal with are people. We know how to test - but how do we get *time* to test? We know how to make our code clean - but how do we make clean code a *priority* for our team?

Our model of creating software has long been rooted in the metaphors of manufacturing and industry, and that has placed restrictions on the questions we can answer. Let's consider a new model for software development that places the people who do it in the center of the picture, instead of on the periphery, and see what new insights we can get about our projects.

Transcript

1. FACTORY, WORKSHOP, STAGE Sarah Mei SCNA 2015 Evolving Models of Software Creation https://www.flickr.com/photos/chiaralily/5597874964
2. Hi! I’m Sarah. https://www.flickr.com/photos/lesphotosdejerome/514323710 @sarahmei all the places
3. Most software projects fail https://www.flickr.com/photos/brentleimenstoll/8403455075
4. https://www.flickr.com/photos/brentleimenstoll/8403455075 Projects never fail for technical reasons
5. “The data store was too slow” https://www.flickr.com/photos/zeusandhera/2112069242
6. Clean code is great https://www.flickr.com/photos/designmag/3637029694
7. Clean code is not enough https://www.flickr.com/photos/designmag/3637029694
8. Computers: easy https://www.flickr.com/photos/chrishunkeler/6962418534
9. PEOPLE https://www.flickr.com/photos/chrishunkeler/6962418534
10. SOFTWARE IS PEOPLE https://www.flickr.com/photos/chrishunkeler/6962418534
11. https://www.flickr.com/photos/chrishunkeler/6962418534 We need a model
12. MODEL: FACTORY https://www.flickr.com/photos/fordeu/5709826282
13. Assembly Line https://www.flickr.com/photos/fordeu/5709826282
14. Mass production https://www.flickr.com/photos/fordeu/5709826282
15. Deming & Taylor https://www.flickr.com/photos/fordeu/5709826282
16. Commodity Repeatable Replaceable https://www.flickr.com/photos/image-catalog/18100395184
17. Managers do all the thinking https://www.flickr.com/photos/image-catalog/18100395184
18. Focus is quality https://www.flickr.com/photos/image-catalog/18100395184
19. No developer believes this. https://www.flickr.com/photos/82955120@N05/7688424780
20. “Factory” is in the water https://www.flickr.com/photos/82955120@N05/7688424780
21. “Factory” is in the language https://www.flickr.com/photos/82955120@N05/7688424780
22. https://www.flickr.com/photos/82955120@N05/7688424780
23. PRODUCT SHIPPING https://www.flickr.com/photos/82955120@N05/7688424780
24. PRODUCT SHIPPING DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY https://www.flickr.com/photos/82955120@N05/7688424780
25. PRODUCT SHIPPING DESIGN IMPLEMENTATION DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY https://www.flickr.com/photos/82955120@N05/7688424780
26. PRODUCT SHIPPING DESIGN IMPLEMENTATION DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY INTEGRATION REMOTE FULLSTACK MANAGEMENT https://www.flickr.com/photos/82955120@N05/7688424780
27. PRODUCT SHIPPING DESIGN IMPLEMENTATION DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY HUMAN RESOURCES INTELLECTUAL PROPERTY ASSETS INTEGRATION REMOTE FULLSTACK MANAGEMENT https://www.flickr.com/photos/82955120@N05/7688424780
28. We unconsciously refer to it https://www.flickr.com/photos/atoach/4256592098
29. It’s the post- industrial default https://www.flickr.com/photos/atoach/4256592098
30. We don’t have to use it in software https://www.flickr.com/photos/andyarmstrong/17935499125
31. MODEL: WORKSHOP https://www.flickr.com/photos/therisinsun/5919003098
32. https://www.flickr.com/photos/therisinsun/5919003098 Masters, Journeymen, Apprentices
33. https://www.flickr.com/photos/therisinsun/5919003098 One-of-a-kind
34. https://www.flickr.com/photos/therisinsun/5919003098 Pride of workmanship
35. https://www.flickr.com/photos/therisinsun/5919003098 Developers do the thinking
36. It’s a different view on software https://www.flickr.com/photos/22711505@N05/7304819202
37. https://www.flickr.com/photos/22711505@N05/7304819202 It suggests different actions
38. https://www.flickr.com/photos/5_v/12199855844 Round 1: Questions
39. https://www.flickr.com/photos/jarodcarruthers/16631103620 How do I hire? train? work? remove?
40. https://www.flickr.com/photos/jarodcarruthers/16631103620 1. How do I hire? F: similarity
41. https://www.flickr.com/photos/jarodcarruthers/16631103620 1. How do I hire? F: similarity W: potential
42. https://www.flickr.com/photos/jarodcarruthers/16631103620 2. How do I train?
43. https://www.flickr.com/photos/jarodcarruthers/16631103620 2. How do I train? F: books, classes
44. https://www.flickr.com/photos/jarodcarruthers/16631103620 2. How do I train? F: books, classes W: guided learning
45. https://www.flickr.com/photos/jarodcarruthers/16631103620 3. How do I work?
46. https://www.flickr.com/photos/jarodcarruthers/16631103620 3. How do I work? F: individually
47. https://www.flickr.com/photos/jarodcarruthers/16631103620 3. How do I work? F: individually W: a mix
48. https://www.flickr.com/photos/jarodcarruthers/16631103620 4. How do I remove?
49. https://www.flickr.com/photos/jarodcarruthers/16631103620 4. How do I remove? F: pink slip
50. https://www.flickr.com/photos/jarodcarruthers/16631103620 4. How do I remove? F: pink slip W: offer assistance
51. https://www.flickr.com/photos/5_v/12199855844 Seems legit
52. https://www.flickr.com/photos/5_v/12199855844 We want to believe
53. https://www.flickr.com/photos/andyarmstrong/17935499125 Round 2: Observations
54. https://www.flickr.com/photos/jarodcarruthers/16631103620 5. No more “products”
55. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: ??? 5. No more “products”
56. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 5. No more “products”
57. https://www.flickr.com/photos/jarodcarruthers/16631103620 6. Customers involved
58. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: call support 6. Customers involved
59. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: call support 6. Customers involved
60. https://www.flickr.com/photos/jarodcarruthers/16631103620 7. Expensive turnover
61. https://www.flickr.com/photos/jarodcarruthers/16631103620 7. Expensive turnover F: ???
62. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: lost investment 7. Expensive turnover F: ???
63. https://www.flickr.com/photos/jarodcarruthers/16631103620 8. Bad hire = disaster
64. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: ??? 8. Bad hire = disaster
65. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 8. Bad hire = disaster
66. https://www.flickr.com/photos/jarodcarruthers/16631103620 9. Silos make it harder
67. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: ??? 9. Silos make it harder
68. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 9. Silos make it harder
69. We’re missing a model https://www.flickr.com/photos/brentleimenstoll/8406018638
70. https://www.flickr.com/photos/brentleimenstoll/8406018638 Projects fail because people
71. https://www.flickr.com/photos/brentleimenstoll/8406018638 We need a model centered on people
72. https://www.flickr.com/photos/brentleimenstoll/8406018638 We need a model centered on people not product
73. MODEL: STAGE https://www.flickr.com/photos/ny156uk/8151247360
74. A play: just dialog https://www.flickr.com/photos/ny156uk/8151247360
75. A script: just a skeleton https://www.flickr.com/photos/ny156uk/8151247360
76. Actors selected https://www.flickr.com/photos/pss/424540015
77. First rehearsal: script & ideas https://www.flickr.com/photos/pss/424540015
78. Rehearsals change ideas https://www.flickr.com/photos/pss/424540015
79. Actors play off each other https://www.flickr.com/photos/pss/424540015
80. There’s a lot of bad acting https://www.flickr.com/photos/pss/424540015
81. The team gels https://www.flickr.com/photos/pss/424540015
82. They find a direction https://www.flickr.com/photos/pss/424540015
83. Lots of hard work ahead https://www.flickr.com/photos/stanzim/20191122833
84. Direction may change https://www.flickr.com/photos/stanzim/20191122833
85. OPENING NIGHT doesn’t move! https://www.flickr.com/photos/webtreatsetc/4430285700
86. Creativity on a deadline https://www.flickr.com/photos/webtreatsetc/4430285700
87. Elements of art, with boundaries https://www.flickr.com/photos/webtreatsetc/4430285700
88. Constrained by script & deadline https://www.flickr.com/photos/webtreatsetc/4430285700
89. Software always has constraints https://www.flickr.com/photos/stanzim/15562256414
90. Software should allow us creativity https://www.flickr.com/photos/stanzim/15562256414
91. Script: “e-commerce site” https://www.flickr.com/photos/stanzim/15562256414
92. Deadline: “done by June 2” https://www.flickr.com/photos/stanzim/15562256414
93. How: depends on team https://www.flickr.com/photos/stanzim/15562256414
94. https://www.flickr.com/photos/5_v/12199855844 Can we ask it questions?
95. https://www.flickr.com/photos/jarodcarruthers/16631103620 How do I hire? train? work? remove?
96. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: similarity W: potential 1. How do I hire?
97. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: similarity W: potential S: what they’ll add 1. How do I hire?
98. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: books, classes W: guided learning 2. How do I train?
99. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: books, classes W: guided learning S: hang out, just do 2. How do I train?
100. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: individually W: a mix 3. How do I work?
101. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: individually W: a mix S: a mix 3. How do I work?
102. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: pink slip W: offer assistance 4. How do I remove?
103. https://www.flickr.com/photos/jarodcarruthers/16631103620 F: pink slip W: offer assistance S: different team 4. How do I remove?
104. https://www.flickr.com/photos/5_v/12199855844 Stage answers questions better
105. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: building a thing F: producing things 5. No more “products”
106. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: building a thing F: producing things S: creating an experience 5. No more “products”
107. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: accept our work F: call support 6. Customers involved
108. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: accept our work F: call support S: contribute! 6. Customers involved
109. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: lost investment F: ??? 7. Expensive turnover
110. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: lost investment F: ??? S: different styles, group re-gels 7. Expensive turnover
111. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 8. Bad hire = disaster
112. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? S: no more ability to “play” 8. Bad hire = disaster
113. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 9. Silos make it harder
114. https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? S: no rehearsals = quality varies 9. Silos make it harder
115. https://www.flickr.com/photos/5_v/12199855844 Stage explains observations better
116. https://www.flickr.com/photos/glassholic/18419412479 Models co-exist
117. Factory shows us the business around us https://www.flickr.com/photos/glassholic/18419412479
118. Workshop shows us hands-on-keyboard https://www.flickr.com/photos/glassholic/18419412479
119. https://www.flickr.com/photos/chrishunkeler/6962418534 how we work together Stage shows us:
120. https://www.flickr.com/photos/chrishunkeler/6962418534 how we relate to each other Stage shows us:
121. https://www.flickr.com/photos/chrishunkeler/6962418534 how we keep joy and creativity Stage shows us:
122. https://www.flickr.com/photos/chrishunkeler/6962418534 group dynamics Stage shows us:
123. https://www.flickr.com/photos/chrishunkeler/6962418534 people Stage shows us:
124. https://www.flickr.com/photos/chrishunkeler/6962418534 the hardest part of software Stage shows us:
125. https://www.flickr.com/photos/chrishunkeler/6962418534 Try it
126. It’s messy https://www.flickr.com/photos/abstract-art-fons/8958250964
127. It’s chaotic https://www.flickr.com/photos/abstract-art-fons/8958250964
128. It’s holistic https://www.flickr.com/photos/abstract-art-fons/8958250964
129. It’s inclusive https://www.flickr.com/photos/abstract-art-fons/8958250964
130. It’s accessible https://www.flickr.com/photos/abstract-art-fons/8958250964
131. It’s human https://www.flickr.com/photos/abstract-art-fons/8958250964
132. Just like software https://www.flickr.com/photos/abstract-art-fons/8958250964
133. Sarah Mei, DevMynd Software Thank you! @sarahmei https://www.flickr.com/photos/chiaralily/5597874964