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How does compliance drive success in SaaS sales?

How does compliance drive success in SaaS sales?

Enterprise SaaS buyers spend more, and churn less, but their procurement teams have a high quality bar. In this webinar we discuss how focusing on your compliance position (e.g. for ISO 27001, and SOC 2) can pay off in the sales cycle.

The Scale Factory

December 15, 2022
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  1. HOW DOES COMPLIANCE


    DRIVE SUCCESS IN


    SAAS SALES?_
    GEORGE RICHARDSON | he/him/his

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  2. WHY SELL TO


    ENTERPRISE?_

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  3. ENTERPRISES


    ARE BIG_

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  4. ENTERPRISES


    ARE REALLY BIG_

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  5. ENTERPRISES


    DON’T FAIL_
    20% of businesses fail within a year.


    60% fail within five years.


    6-10% annual churn for enterprise buyers.


    31-58% annual churn for SMBs.
    (AS OFTEN)

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  6. ENTERPRISES


    ARE SLOW_
    Implementing new tools is slow


    Initiatives take place across departments


    Switching to new tools is expensive

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  7. WHY SELLING TO


    ENTERPRISES IS HARD_
    IT DID SOUND TOO GOOD TO BE TRUE

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  8. WHAT ARE THEY


    THINKING?_

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  9. TOO MANY


    COOKS_
    Procurement teams are multi-faceted


    They may not know the business context


    They may not care to know the business context

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  10. ENTERPRISES


    ARE SLOW_

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  11. PROCUREMENT


    QUESTIONNAIRES_

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  12. xkcd.com/927

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  13. THE SOLUTION:


    INDUSTRY STANDARDS_

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  14. INDUSTRY


    STANDARDS_
    Take many forms depending on industry


    ISO 27001 and SOC 2 for information security

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  15. ISO 27001


    & SOC2_
    Complementing standards for information security
    ISO 27001 lays out requirements for an ISMS
    SOC 2 is a standard for audit reports

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  16. BUT HOW DO THEY


    HELP SALES?_
    Shorten or eliminate questionnaires


    Canned responses for questions that remain
    Open new doors

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  17. SHORTEN OR ELIMINATE


    SALES QUESTIONNAIRES_

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  18. CANNED


    RESPONSES_
    REPETITIVE BUT EFFECTIVE
    Do you enforce MFA for access to customer data?

    Yes, please refer to our SOC2 report for proof.


    Do you backup your database?


    Yes, please refer to our SOC2 report for proof.


    Do you pick up strange USB sticks from car parks?


    No! please refer to our SOC2 report for proof.

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  19. OPEN NEW


    DOORS_

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  20. TRUST


    PAGES_
    Put your compliance obligations to work


    Demonstrate trust before you get on the phone

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  22. IT’S NOT ALL


    ABOUT SALES_
    Standards are standards for a reason


    Unearth problems earlier


    Adopt a common language

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  23. COMPLIANCE


    IN THE CLOUD_

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  24. AWS SHARED RESPONSIBILITY MODEL

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  25. CANNED


    SOLUTIONS_
    YOUR PROBLEMS AREN’T UNIQUE

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  26. Compliance as code


    Canned compliance packs
    AWS


    CONFIG
    Automate OS patch baselines
    SYSTEMS MANAGER


    PATCH MANAGER
    Check for public resources


    Validate compliance
    IAM ACCESS


    ANALYZER

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  27. CONTINUOUS


    COMPLIANCE_

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  28. AWS CONTROL TOWER
    GUARDRAILS
    SSO

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  29. HOW WE


    CAN HELP_
    Book in a free surgery to discuss your problems.
    Ask us about SaaS Foundations!


    We can help unlock funding from AWS.

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  30. KEY


    TAKEAWAYS_
    Selling to enterprise can be a painfully long process
    Procurement questionnaires are going to slow down
    the sale


    We can reduce cycle times by complying with
    industry standards


    The cloud offers unique characteristics to make the
    whole process easier

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  31. KEEP IN


    TOUCH_
    http:/
    /www.scalefactory.com/
    https:/
    /github.com/scalefactory
    @scalefactory
    [email protected]

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