Keynote Session – “Top Trends & Best Practices in Recruiting, Casey Jo Chapman, Campus Recruiting Lead, Protiviti, Inc.

• Social Media strategies for recruiting Millennials and Gen Z talent
• How to develop a social media recruiting platform and the importance of a social media strategy for entry level talent
• Different strategies for Millennials and Gen Z talent
• Flexibility to develop plans and implement quickly because the trends change frequently

Transcript

1. Internal Audit, Risk, Business & Technology Consulting Being a magnet for Millennial talent. Casey Jo Chapman, MA-HRM, PHR, SHRM-CP Protiviti, Inc. North America Graduate Recruiting Lead
2. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. DECLINING HOMEOWNERSHIP ESPECIALLY AMONG AGE 35-44 2 Source: U.S. Department of Commerce, April 28, 2016. 2
3. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. WHY DO MILLENNIALS PREFER RENTING? 3 “Homes that Millennials can afford to buy aren’t nearly as appealing as the places they can afford to rent.” http://www.theatlantic.com/business/archive/ 2015/10/millennials-forever-renters/412165/ 1. Love of amenities 2. Love of community 3. Love of flexibility 4. Love of convenience (even though buying is almost always cheaper) http://gentrytodd.com/why-do-millennials-prefer-renting/ 3
4. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. MILLENNIALS’ CONSUMERISM 4 http://moosylvania.com/millennials/Moosylvania_Millennials_Study.pdf 4
5. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. What does this mean for us? 5
6. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. RECRUITING MILLENNIALS  Branding: How we get their attention  Human interaction and technology support the hiring process  Selling the features of our organization and our experience  Tailored and customized  Realization that you are also selling to the family and friends of the recruit 6
7. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. High Expectation of Self: They aim to work faster and better than other workers High Expectation of Employers: They want fair and direct managers who are highly engaged in their professional development Ongoing Learning: They seek out creative challenges and view colleagues as vast resources from whom to gain knowledge Immediate Responsibility: They want to make an important impact on day one Goal Oriented: They want small goals with tight deadlines so they can build up ownership of tasks. ATTRIBUTES OF MILLENNIALS Source: Bruce Tulgan of RainmakerThinking 7
8. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. WHAT MILLENNIALS WANT • Help me navigate my career • Give me straight feedback • Mentor and coach me with gentle spirit • Be open and transparent • Sponsor me for special programs • Is comfortable with flexible work schedules • Shows integrity • Will develop my skills for the future • Has strong values • Offers customizable benefits/rewards • Allows me to blend work with the rest of my life • Offers a clear career path • Technical skills in my area of expertise • Self-management and personal productivity • How to lead • Industry or functional knowledge • Creativity and innovation techniques A boss who will … A company that … Opportunities to learn … Source: Harvard Business Review, “Mentoring Millennials.” Jeanne C. Meister and Karie Willyerd. 8
9. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. 9
10. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. Freedom with their schedule. 1 Family environment. Projects not a career. Millennials are not as interested in “climbing the corporate ladder” but want to grow. Cause is important. Not about working for a personality but a higher purpose. Lead each person uniquely. WHAT MILLENNIALS NEED Source: Brad Lomenick, The Catalyst Leader Provide a system that creates stability. Hold them accountable. Recognize their values, not just their strengths. Partnering, collaboration, and generosity are important. Millennials deeply desire mentoring and learning. Create opportunities for quality time. Make authenticity and honesty the standard for your corporate culture. 7 2 3 4 5 6 8 9 10 11 10
11. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. CREATE A STRUCTURED GRADUATE PROGRAM Career Fairs Campus Presentations Interviews Office Visits Campus Teams Mentor Program Intern Program New Hire Newsletter Diversity Initiative Social Media Employee Network Groups Education 11
12. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. SOCIAL MEDIA Protiviti Career Blog protiviticareer.wordpress.com Snapchat @Protiviti Instagram Twitter @protiviticareer Facebook 12
13. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. 13 NEXT UP ON THE HORIZON… GENERATION Z! • Focus on the individual. • Foster collaboration. • Make customer experience a priority. • Encourage employees to look within. • Get everyone on board. Focus
14. © 2016 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. All registered trademarks are the property of their respective owners. 14