Multichannel Predictions & Priorities for 2015 and Beyond

A webinar presented by Internet Retailing featuring Multichannel Predictions for 2015 and beyond. YouTube video of webinar: https://www.youtube.com/watch?v=Q23MLNaZV7I#t=1553

Transcript

1. Simon Young Web Development Manager
2. Founded in Nottingham in 1970 by Sir Paul Smith 14 different collections sold in 66 countries Shops in major cities & fashion centres across the globe More than 200 shops throughout Japan A growing presence in China and Korea Every shop is individually designed
3. Customer experience is critical to a successful multichannel strategy.
4. 4 multichannel priorities for 2015
5. 1 In store technology
6. 2 Intelligent search
7. 3 Customer-centric fulfilment
8. 4 Mobile payments
9. 4In store technology Intelligent search Customer-centric shipping Mobile payments
10. Thank You.