Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Mental Health in the Workplace (SymfonyCon 2019, Amsterdam)

Mental Health in the Workplace (SymfonyCon 2019, Amsterdam)

The slides for the Mental Health in the Workplace talk delivered at SymfonyCon 2019 in Amsterdam on November 22, 2019.

Stefan Koopmanschap

November 22, 2019
Tweet

More Decks by Stefan Koopmanschap

Other Decks in Technology

Transcript

  1. Mental health in the
    workplace
    SymfonyCon, Amsterdam

    View full-size slide

  2. Skoop in short
    • PHP developer since the days of PHP 3 (over 20 years now)
    • Open source contributions: phpBB, Zend Framework, Symfony, etc
    • Usergroups and conferences: phpGG, PHPBenelux, PHPAmersfoort,
    PHP.FRL
    • A wife and two kids
    • My own company: Ingewikkeld & my own event: WeCamp
    • Radio and podcasting: KINK.nl and ByTheCampfire.net
    • I suffer from depressions

    View full-size slide

  3. Feel free to interrupt me
    Every experience is useful

    View full-size slide

  4. Introduction into mental health

    View full-size slide

  5. What is mental health?

    View full-size slide

  6. Mental health includes our emotional, psychological, and social
    well-being. It affects how we think, feel, and act. It also helps
    determine how we handle stress, relate to others, and make
    choices. Mental health is important at every stage of life, from
    childhood and adolescence through adulthood.
    -- www.mentalhealth.gov

    View full-size slide

  7. Mental health is defined as a state of well-being in which every
    individual realizes his or her own potential, can cope with the
    normal stresses of life, can work productively and fruitfully, and
    is able to make a contribution to her or his community.
    -- www.who.int

    View full-size slide

  8. Mental health statistics
    • 1 in 5 people struggle with their mental health (MHFA NL, 2016)
    • 1 in 4 people struggle with their mental health (NAMH, 2013)
    • 1 in 2 people in tech have sought treatment (Finkler, 2015)

    View full-size slide

  9. Types of mental illness
    • Generalized anxiety disorder
    • Depression
    • Bipolar disorder
    • Psychosis / Schizophrenia
    • PTSD
    • Obsessive compulsive disorder
    • Borderline personality disorder
    • Eating disorders
    • ADHD
    • Substance abuse disorder
    • Burnout
    • Autism spectrum disorders
    • (and more)

    View full-size slide

  10. How to handle mental illness
    Photo by-nc 2.0 by Annette Dubois: https://www.flickr.com/photos/73689755@N06/35426175521

    View full-size slide

  11. Get rid of the stigma

    View full-size slide

  12. Get rid of the stigma
    • Don’t make jokes about mental health
    • Be careful
    • Be open

    View full-size slide

  13. In the workplace

    View full-size slide

  14. How do you recognize
    mental illness?

    View full-size slide

  15. How to recognize mental illness?
    • Lack of energy
    • Lack of self-esteem
    • Quickly irritated
    • Problems with concentration / focus
    • Speaking about death
    • … and so many more

    View full-size slide

  16. How do you handle mental
    illness of a colleague?
    With empathy and understanding

    View full-size slide

  17. How to handle mental illness
    • Create the right environment for everyone
    • Communication is key
    • Empathize
    • Don’t judge

    View full-size slide

  18. Create the right environment for everyone
    • Make clear agreements on work times, but be flexible
    • Create an open, welcoming environment
    • Allow remote work
    • Listen to feedback
    • Try to prevent stress
    • Add structure to the work day / work week
    • Don’t make “perfect” the norm
    • Don’t put too much focus on alcohol

    View full-size slide

  19. Communication is key
    • For managers: make clear agreements on expectations
    • Talk to each other
    • Don’t make jokes about:
    • Mental illness
    • Sexual preference
    • Looks
    • Other personal traits

    View full-size slide

  20. Empathize
    • Try to understand your colleague
    • Try to understand their needs
    • Even if you don’t understand, listen to their feedback

    View full-size slide

  21. Don’t judge
    • Try to never judge
    • You don’t know what is going on in another person’s head
    • Being judged may make it worse

    View full-size slide

  22. How you do handle your
    own mental illness?

    View full-size slide

  23. Belgium: 1813 (NL), 0800 32 123 (FR). Austria: 142. Canada:
    1.833.456.4566 (Crisis Services), 877.565.8860 (Trans Lifeline). Denmark:
    70 201 201 (Livslinien). France: 01 45 39 40 00 (Suicide Écoute). Ghana:
    2332 444 71279 (National Lifeline). Iceland: 1717 (Hjálparsími Rauða
    Krossins). India: 91-22-27546669 (AASRA). Israel: 1201 (Eran.org.il Suicide
    line). Italy: 06.33775675 (SPS). Lebanon: 1564 (Suicide Hotline Lebanon).
    New Zealand: 1737 (need to talk?). Norway: 116 123 (Mental Helse). The
    Phillipines: 0917-899 8727 (National Center for Mental Health Crisis
    Hotline). Portugal: 225 50 60 70 (Voz de Apoio). South Africa: 0800 567
    567 (Suicide Crisis Line), (021) 712 6699 (The Triangle Project). Sweden:
    90101 (Självmordslinjen). Switzerland: 143 (Die dargebotene Hand).
    Trinidad and Tobago: (868) 645 2800 (Lifeline). United Kingdom: 111
    option 2 (NHS). USA: 1-800-273-8255 (National Suicide Prevention
    Lifeline). 1-800-799-4889 (Deaf & Hard Hearing Options), 1-866-488-7386
    (The Trevor Project), 1-877-330-6366 (Trans Lifeline).
    https://www.113.nl/
    0900 - 0113

    View full-size slide

  24. https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines

    View full-size slide

  25. Your own mental illness
    • Communication is key
    • Structure
    • Know your boundaries
    • Find help within the workplace
    • Find help outside of your workplace
    • Know your rights

    View full-size slide

  26. Practical Steps

    View full-size slide

  27. Train your people
    • Each company should have a first aid responder for physical injuries
    and illnesses
    • Why not train at least one person in your company as a first aid
    responder for mental illness and mental crises?
    • Mental Health First Aid: https://www.mentalhealthfirstaid.org/
    • The Netherlands: https://mhfa.nl/

    View full-size slide

  28. Read the books
    • Guidelines for Mental Wellness in the Workplace
    • Guidelines for Executives and HR professionals
    • Guidelines for Employees
    • https://osmihelp.org/resources

    View full-size slide

  29. More to check out
    • Nara Kasbergen – Empathy As A Service:
    https://youtu.be/5nq9aqe6vSw
    • Open Sourcing Mental Illness Youtube channel:
    https://www.youtube.com/channel/UCBF9RcJ2o56UYO3kBqdKlHg

    View full-size slide

  30. This will benefit not just
    those with mental illness

    View full-size slide

  31. This will benefit everyone in
    the company

    View full-size slide

  32. Important note

    View full-size slide

  33. Do you recognize yourself?
    • Talk to me after this talk
    • Seek professional help

    View full-size slide

  34. https://skoop.dev/
    @skoop

    View full-size slide