Don't do it alone – User Research at Ableton

Presented at Push Conference 2015

Transcript

1. Ableton Nicole Weber, UX Researcher
2. A list of different items With more than one thing You can emphasise your point
3. Okay, let’s do this!
4. Don’t do it alone
5. 7 UX Researchers in 5 Departments
6. 
   My Team
7. Once a month: The user research guild
8. Don’t do it alone
9. Have a “vamp”
10. The rest is improvisation
11. Our principles
12. Keep it lightweight Start early and continue Adapt your methods Collaborate Make it visible Get real Think longterm
14. Our process
15. Make a plan* Run the tests* Tell the story* 
 *with the team
16. Make a plan
17. Master of Minutes Moderator Observer
18. 1. Make a plan 2. People-coming-in-days 3. Tell the story
19. Run the tests
21. My Team Other Abletons User Research Studio
22. / giphy freakout
23. the story
24. Tell the story with the team to all Abletons
25. Observations Quotes Wishes Bugs ToDos
27. “It’s magic, it’s not technology.” –a real user
28. / giphy freakout / giphy freakout
29. Don’t do it alone
30. Ableton.com Nicole Weber @topotropic