James Mayes — Making Remote Inclusive (Turing Fest 2018)

The culture of work and the very nature of how we do business have evolved massively in the last few years. This session will dive into how remote working has changed our office culture, our team communication and the management approaches required. James hasn’t been office-based since 1999, so he’s plenty of experience to draw on – and will bring a selection of advice and examples from other firms too. A strategic conversation with tactical advice.

Transcript

1. Making Remote Inclusive

   

   James Mayes

   Turing Fest, 2018
   

   View Slide

2. @james_mayes
   2
   

   View Slide

3. Why are we talking
   about remote?
   

   View Slide

4. View Slide

5. So what IS remote working?
   ➢ It’s a scale, not an all-or-nothing
   ➢ Distributed teams, remote working, telecommuting?
   ➢ It’s still a nascent model of working
   ➢ Great case studies to learn from – but still early days
   

   View Slide

6. View Slide

7. “
   “One of the secret benefits of
   using remote workers is that
   the work itself becomes the
   yardstick to judge someone's
   performance.”
   Jason Fried
   Office Not Required
   

   View Slide

8. Let’s look at success
   

   View Slide

9. Who’s winning?
   

   View Slide

10. View Slide

11. My team
    11
    

    View Slide

12. A few shared attributes
    ➢ Willing and able to invest in the kit people need
    ➢ Remote first – or at least is considered equal
    ➢ Meaningful investment in culture
    

    View Slide

13. Tactics
    

    View Slide

14. 1. 

    The conference call
    

    View Slide

15. View Slide

16. View Slide

17. View Slide

18. 2. 

    Messaging etiquette
    

    View Slide

19. 3. 

    Timing is everything
    

    View Slide

20. View Slide

21. 4. 

    The offsite
    

    View Slide

22. View Slide

23. Key components
    ➢ Take advantage of the team time together
    ➢ Have clear goals & carefully constructed agenda
    ➢ Get a decent amount of team input prior!
    

    View Slide

24. 5. 

    The office closure
    

    View Slide

25. View Slide

26. 6. 

    Monitoring
    

    View Slide

27. Monitoring your team
    ➢ Be clear/consistent about measurements
    ➢ Encourage staff to take full advantage
    ➢ Beware over-reach
    ➢ Monitor annual leave – in reverse!
    

    View Slide

28. 7. 

    Team Day
    

    View Slide

29. View Slide

30. 8. 

    Bonus thought
    

    View Slide

31. “
    “Don’t hire for culture fit –
    hire for culture add”
    Eli Montgomery
    

    View Slide

32. 

    Wrapping up
    

    View Slide

33. Let’s close out on some key points
    Be mindful &
    intentional
    Build
    empathy
    Find your
    blindspots
    33
    Focus on
    clarity
    

    View Slide

34. 34
    THANKS!
    You can find me at @james_mayes
    or
    james@mindtheproduct.com
    Credit to SlidesCarnival for slide design, used under CCA License
    

    View Slide