John cutler - 5 product habits

Transcript

1. 5 Essential Product Habits (That Every Team Should Learn and Do) John Cutler
2. Check your calendars
3. …and your product resolutions
4. …and your Zombie Habits
5. More frameworks? …or more doing?
6. Should we ship it? Wait! Let’s take the time to instrument analytics. The stories are ready for the next sprint! …and capture our hypothesis…
7. Why Habits? 5 Product Habits Overcoming Obstacles
8. “Just how we work”
9. Knowledge Skills Motivation Habits Environment
10. Easy And Intentional
11. Coming to the meeting? Be right there! Mmmm Hmmm. Yep. Maybe Q3. Or Q4…
12. Intentional inquiry Active listening Thoughtful synthesis Connect to decisions
13. ❏ Active research calls (N times weekly) ❏ Whole-team research session (weekly or biweekly) ❏ Fly-on-wall sessions with sales and customer success ❏ 30m VOC review blocks (share out insights to team) ❏ Collaborative synthesis and next-steps activity
14. “I have no idea why we are doing this…”
16. ❏ 30m morning writing blocks ❏ Maintain risks and assumptions log (adjust confidence levels) ❏ 150 word → 750 word → 1500 word → 3000 word (and visuals) ❏ Commit to practice 1m elevator pitch 10x during week ❏ Rolling 12-month “honest” roadmap (with “?”s)
17. How can I get them to go FASTER. They must go FASTER!
18. Safe and frequent steps
19. ❏ “No-spin” weekly appraisal of progress (and time to retro) ❏ Commit daily unstructured time to unblock team ❏ Review constraints and operating assumptions ❏ Make specific agreements to continue iterating (stepping stones)
20. Roadmaps Annual Plans Estimates Designs Backlogs What happened?
21. Roadmaps Annual Plans Estimates Designs Backlogs Observation Insight Action Result
22. ❏ Monthly decision reviews ❏ Hijack existing meeting to share progress ❏ Notifications, triggers, Slack, emails—make it EASY
23. “It is all a blur. What happened?”
24. “Celebrating real progress makes up for all the setbacks.”
25. ❏ Ditch the “performative” celebrations (e.g., update emails) ❏ Schedule monthly celebration ❏ A personal “thank you, working with on this was very inspiring” ❏ Hijack meetings to celebrate whenever possible ❏ Time-machine exercise—catalog wins for the future!
26. Cognitive load Diverse motivations Role of luck…
27. Subtract & Hack
28. Solo Habits Group Habits
29. Yes, it’s real work
30. You’ve got this! Time to make space…