Upgrade to Pro — share decks privately, control downloads, hide ads and more …

20171223 Call Center in the Cloud

8625dbdd61cc3f8c55da6ee323b5e4ce?s=47 @twingo_b
December 23, 2017
Technology
0
330

20171223 Call Center in the Cloud

合同勉強会 in 大都会岡山 -2017 Winter- LT
Amazon Connect, AWS Lambda, AWS IoT 経由でデバイスを操作するデモ

8625dbdd61cc3f8c55da6ee323b5e4ce?s=128

@twingo_b

December 23, 2017
Tweet

More Decks by @twingo_b

See All by @twingo_b
Rapid Prototyping with AWS
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
0
84
Using cdk-remote-stack and AWS Edge Networking Services for cross-regional applications
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
0
69
Try Infrastructure as Code with AWS CDK!
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
1
270
AWS Lambda Powertools
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
2
520
AWS re:Invent 2019 summary
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
0
150
AWS re:Invent 2019 introduction
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
0
96
Machine Learning on AWS
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
0
100
20190518 amazon aurora serverless database with new data api
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
0
220
20181221_gbdaitokai_LT.pdf
8625dbdd61cc3f8c55da6ee323b5e4ce?s=48 twingob
0
110

Other Decks in Technology

See All in Technology
Power BI のうらがわ
0cc2ebc5781bcb2cae5f9ab7efa40ff2?s=48 hanaseleb
1
130
2022 COSCUP - GKE Backend Cluster 除雷分享
89f41026db2c96853402524fca4a2ff8?s=48 brentchang
0
120
DevelopersIO 2022 俺のTerraform Pipeline
08dd0b93e011904f40d60d5a1b54c671?s=48 takakuni
0
430
Backlog × RPAでいろいろ捗った話
87470304247051028bed32895e4816cd?s=48 z_tetsu
0
370
ソフトバンクaPaaS領域への挑戦
61c616e83bef28a1cd2666439ebf334b?s=48 sbtechnight
0
300
hey BOOK
69f5ab96892df4d8cbe32189f2ed2d9d?s=48 heyinc
26
290k
JAWS-UG 朝会 #36 登壇資料
08dd0b93e011904f40d60d5a1b54c671?s=48 takakuni
1
530
Settlement simulation testing to ensure correct settlement processing
23e9a5be8e46efd1cf6a07694a047237?s=48 applepine1125
2
990
GCCP Creator @ COSCUP 2022
2102a6b8760bd6f57f672805723dd83a?s=48 line_developers_tw
PRO
0
1.4k
Step-by-Step MLOps and Microsoft Products
0fa6038e477031fcca028bab0efe07e3?s=48 shisyu_gaku
1
520
データをコネコネ！メール配信用データ生成の仕組み
Cdb7fe48c050935995f8a6a58a5ceba9?s=48 kappezoro
0
110
AWSを始める人に向けた 7つの大切なこと / 7 tips for AWS beginners
5acaf9241f1c2e50f3bff920050ae597?s=48 hiranofumio
1
640

Featured

See All Featured
The Art of Programming - Codeland 2020
719435d98d452de7ac367c828266cf01?s=48 erikaheidi
32
11k
Robots, Beer and Maslow
9375a9529679f1b42b567a640d775e7d?s=48 schacon
152
7.1k
Done Done
282d599b414022eba5096510f675b6e2?s=48 chrislema
174
14k
Learning to Love Humans: Emotional Interface Design
5f50f94346fbcb23706f0707169317a4?s=48 aarron
261
37k
Refactoring Trust on Your Teams (GOTO; Chicago 2020)
A9a491b0fcbe0fbce3d64063a37add99?s=48 rmw
21
1.4k
Responsive Adventures: Dirty Tricks From The Dark Corners of Front-End
B3d6434763caa0ef5dc4b792662c49f7?s=48 smashingmag
237
19k
Mobile First: as difficult as doing things right
0fe2973fa8d27d96547e43322341183a?s=48 swwweet
213
7.6k
How to train your dragon (web standard)
053e75a5b48b44d6dd0612795dfb326d?s=48 notwaldorf
60
3.9k
What the flash - Photography Introduction
5ce91fa49a613cbc3e20d5f96856473f?s=48 edds
62
10k
The MySQL Ecosystem @ GitHub 2015
Be9caeb9d4ef9944d151af909063ed6e?s=48 samlambert
239
11k
Designing Experiences People Love
1b75d89772b7eea1f6c89fbf362607d9?s=48 moore
130
22k
Side Projects
027d1ebf66cc039a0bd3b55eeadbe75d?s=48 sachag
450
37k

Transcript

  1. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. アマゾン ウェブ サービス ジャパン 株式会社 ソリューションアーキテクト 藤原 吉規 2017.12.23 CLOUD WARS - トラディショナルな VUI も クラウドで！ -

  2. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. トラディショナルな VUI

  3. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. コールセンター

  4. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. Amazon Connect 4 数か⽉の構築を数分で 最初のコールを受ける前にやることは、 簡単な数ステップのセルフサービス・セットアップ

  5. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. Demo

  6. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. Amazon Connect から AWS Lambda, AWS IoT 経由でデバイスを操作 AWS Lambda TEL LED AWS IoT device shadow Internet TEL: 050-xxxx-xxxx (Connect) >> 現在の デバイスの状態を取得するには 1 を。LED の ⾊を変更 するには 2 を。終了するには 9 を押してください。 2 を 押す (Connect) >> LED を ⾚に変更するには 1 を。緑に変更するには 2 を。… 2 を 押す (Connect) >> LED を 緑に変更しました。 Amazon Connect

  7. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. Amazon Connect 問い合わせフロー: 着信

  8. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. Amazon Connect 問い合わせフロー: AWS Lambda 関数呼び出し

  9. © 2017, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. AWS Lambda: Amazon Connect から パラメータ取得&返却 http://docs.aws.amazon.com/connect/latest/adminguide/connect-lambda-functions.html