Re-designing performance management in a design firm

This core message is that to make your company’s performance management successful, your employees need to feel successful. I’m not here to tell you what your new performance management process will be, I’m here to tell you how to redesign and customise the process to your company’s needs.

Presented by Ani Patke at Managing Design 2016

Transcript

1. 3 REDESIGNING PERFORMANCE MANAGEMENT AT A DESIGN COMPANY May 2016
2. COMMERCIAL IN CONFIDENCE 2 A LITTLE ABOUT ME This is important for later ARCHITECT DEVELOPER BUSINESS ANALYST PROJECT MANAGER
3. COMMERCIAL IN CONFIDENCE 3 A LITTLE MORE ABOUT ME This is less important for later PHOTOGRAPHY BURGERS PUBLIC SPEAKING
4. COMMERCIAL IN CONFIDENCE 4 WHO ARE WE A little context to the story INNOVATION AND DESIGN FIRM 50 + HAPPY PEOPLE SINCE 2003
5. COMMERCIAL IN CONFIDENCE 5 DO YOU REMEMBER WHEN THIS WAS THE FAD? Oh how we laughed… http://fortune.com/2015/10/29/microsoft-dell-performance-reviews/ http://www.hcamag.com/hr-news/why-accenture-is-ditching-performance-reviews-203052.aspx http://www.businessinsider.com.au/ibm-changes-its-employee-reviews-2016-2
6. COMMERCIAL IN CONFIDENCE 6 WAIT…DO WE HAVE A PROBLEM? Denial…bargaining....acceptance MEASURING? COMPENSATING? GROWING?
7. COMMERCIAL IN CONFIDENCE 7 PERFORMANCE MANAGEMENT AT CEC “Our” method FAMILIES SIX MONTH REVIEW
8. COMMERCIAL IN CONFIDENCE 8 PERFORMANCE MANAGEMENT AT CEC What we measured SALES DELIVERY KNOWLEDGE PEOPLE PRACTICE NO RANKINGS 360 REVIEWS
9. COMMERCIAL IN CONFIDENCE 9 (WE ALSO DID THE DOUBLE DIAMOND THING) DO WE HAVE A PROBLEM? Lets practice what we preach 3 MONTHS REVIEW DIAGNOSE CRAZY IDEAS ENGAGED EVERYONE!
10. COMMERCIAL IN CONFIDENCE 10 PEOPLE KNOW HOW THE GAME IS PLAYED GENERAL LESSONS IT WAS HARD
11. COMMERCIAL IN CONFIDENCE 11 WE DID THE BOX CHECKING THING OUR MAIN INSIGHTS A few obvious things, and a few surprises WE ARE AN ODD BUNCH ASSUMPTIONS ARE MADE WE HAVE CHANGED OUR PROCESS HADN’T
12. COMMERCIAL IN CONFIDENCE 12 REVISED EXPECTATIONS BY ROLE WHAT WE DID NEXT The people wanted an evolution not a revolution SEPARATION OF PERFORMANCE AND GOALS NEW PERFORMANCE MEASURES REDEFINING EXCELLENCE P & G P G
13. COMMERCIAL IN CONFIDENCE 13 MOVE AWAY FROM GRADES WHAT NEXT? A long road ahead! ROLLED OUT IN JANUARY PEOPLE GET IT LEARN AND ITERATE FASTER!
14. 14 14 14 14 COMMERCIAL IN CONFIDENCE THANK YOU!