by Shane Morris, at UX New Zealand.
Designing a hand-held device presents a number of challenges. Designing that device for use by folks with impaired physical abilities introduces another layer of complexity. Ensuring that the experience is appropriate for an audience from five year-old kids to ninety five year-old retirees controlling one of their senses is just downright difficult. Shane recently worked with Australian innovator and international success story Cochlear to design device to help bionic ear implant recipients monitor and control their hearing. The design represented an evolution to a simpler more usable device.