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Leading a Feedback Culture in Design Teams
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UXAustralia
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May 14, 2020
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Leading a Feedback Culture in Design Teams
UXAustralia
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May 14, 2020
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Transcript
Leading a feedback culture in design teams Sarah Stokes Design
leader | coach Keegan Luiters Team performance coach @sarahlucystoked
How do you define feedback? Let’s get started! Design Leadership
2020 Sarah Stokes | Keegan Luiters
Feedback = Reframing feedback information that helps improve performance Design
Leadership 2020 Sarah Stokes | Keegan Luiters
Fellow students Master Business Coaching UOW Fellow coaching students This
is us Design Leadership 2020 Sarah Stokes | Keegan Luiters
How can feedback (applying coaching principles) improve design teaming? The
question we are answering today: Design Leadership 2020 Sarah Stokes | Keegan Luiters
What we bring to this Design Leadership 2020 Sarah Stokes
| Keegan Luiters
From To Putting feedback into it’s rightful place “That which
does not kill us serves to make us stronger” “Feedback is the breakfast of champions” Design Leadership 2020 Sarah Stokes | Keegan Luiters
What comes up for you? Design Leadership 2020 Sarah Stokes
| Keegan Luiters What are the nature of your feedback memories?
Feedback has a brand problem Either done badly or not
at all Design Leadership 2020 Sarah Stokes | Keegan Luiters
The role of feedback in design teams Design Leadership 2020
Sarah Stokes | Keegan Luiters
The role of feedback in design teams Design Leadership 2020
Sarah Stokes | Keegan Luiters
The role of feedback in design teams Design Leadership 2020
Sarah Stokes | Keegan Luiters
Resources Try this at home Feedback in your design team
What else? Critique A team activity Design Leadership 2020 Sarah Stokes | Keegan Luiters
The downsides of poor feedback Design Leadership 2020 Sarah Stokes
| Keegan Luiters
The downsides of poor feedback Design Leadership 2020 Sarah Stokes
| Keegan Luiters
A strong feedback culture has knock-on effects Design Leadership 2020
Sarah Stokes | Keegan Luiters
A strong feedback culture has knock-on effects Like a virtuous
circle Design Leadership 2020 Sarah Stokes | Keegan Luiters
Over to you again! What about feedback in your teams?
Design Leadership 2020 Sarah Stokes | Keegan Luiters
The how Seek | Receive| Give What are we doing
well? Design Leadership 2020 Sarah Stokes | Keegan Luiters What could we be doing better? Have you got any input for me? What do we spend too much time on? What needs more attention?
The how Seek | Receive| Give “If you’re not also
in the arena getting your ass kicked, I’m not interested in your feedback” Brené Brown Design Leadership 2020 Sarah Stokes | Keegan Luiters
Tame Your Advice Monster by Michael Bungay Stanier Coaching as
a way to feedback Design Leadership 2020 Sarah Stokes | Keegan Luiters
In summary Design Leadership 2020 Sarah Stokes | Keegan Luiters
•Feedback is important to all teams. •Use feedback beyond critique. •It starts with you.
Time to reflect Design Leadership 2020 Sarah Stokes | Keegan
Luiters
Resources Design Leadership 2020 Sarah Stokes | Keegan Luiters www.keeganluiters.com/designleadership
“Knowledge speaks but wisdom listens.” www.sarahstokes.com.au www.keeganluiters.com Jimi Hendrix Thank
you Design Leadership 2020 Sarah Stokes | Keegan Luiters