2019 - UX and Agile the Love Affair

UX Y'all 2019 Session by La Tosca Goodwin

Transcript

1. UX and Agile – the Love Affair BIG PROPS to Stephanie Lee Huang for the super gushy, super affectionate, super perfect illustration that captured all the feels.
2. 2 Hey there, I AM LA TOSCA GOODWIN SAFe Program Consultant (SPC) Manager – UX Design for Allscripts Not an overly affectionate person Superhero on the side
3. Love is a Strong Word! “If you don’t love it, you’re going to fail.” ― Steve Jobs 3
4. Love at first sight! Who wants to do this journey alone? I fell head over heels in love with process. 4
5. Agile literally means to be nimble, moving quickly and easily. Agile sounds a lot like what we already do in UX. It’s the perfect love connection.
6. Knowledge Check How much of this stuff do you already know? How much of this stuff do you think you need to know? 6
7. Stranger Danger Get to know the team Love is built on trust 7
8. Couples Therapy Set Expectations 1. Consultant Role – Don’t call us, we’ll call you? 2. Long-distance and we can see other people? 3. Long-term and committed – “I only have eyes for you.” 8
9. Soft Skills These can’t be taught. But they are needed to be successful. 9
10. Ewwww!! Don’t be this guy. 10
11. Be Lovable Let’s face it, you get better results when you are likable. Be the person people want on their team. 11 Awwww!!
12. Be positive Find ways to be positive, even when things are not going great. Negativity doesn’t help the team to bounce back and finish strong. 12
13. Be trustworthy Make sure you are a person of your word. Make sure your team knows you have their best interest in mind all the time. 13
14. Be accessible Make yourself available to your team. Impromptu meetings should happen to get work done real time. 14
15. Be flexible Compromise is the name of the game for a lot of the work we do. ▹ Time ▹ Budget ▹ Technology 15
16. Be creative Of course we are creative. This is what we love to do. Help your teams come up with solutions that may not be as obvious. 16
17. Be knowledgeable Plain and simple: Know your stuff. Articulate it to all types of audiences. 17
18. How do we get there? So how do I make this love connection happen? 18
19. Keep your tools simple. It is hard to love what you do when what you do is hard. 19
20. UX Tags and Queries in Project Management Tool 20 • *UX-DesignNeeded - (Indicates that a feature or user story needs a design) • UX-WIP - (Indicates that UX has picked up the story and is actively designing) • UX-NeedsReview - (Indicates the design is ready to be reviewed by Solutions and/or Dev) • * UX-Complete - (Indicates the design is finished and approved)
21. UX Board for Project Management 21 • Now we can link our tasks to the actual PBIs. • We set up queries across projects.
22. UX and Remote Scrum Team 22 • Process • Time Management across time zones • Team Rapport
23. The Agile Manifesto Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. 23
24. Individuals and interactions over processes and tools Black Is the color of coal, ebony, and of outer space. It is the darkest color, the result of the absence of or complete absorption of light. 24 Real live communication with the team helps when things have to be flexible. These changes happen in a conversation or meeting.
25. Working software over comprehensive documentation Black Is the color of coal, ebony, and of outer space. It is the darkest color, the result of the absence of or complete absorption of light. 25 Lean out the UX artifacts and streamline the flow of work . There is no need to bog down the system with heavy specs. Decide what has to be done in real-time to keep work flowing through the process.
26. Customer collaboration over contract negotiation Black Is the color of coal, ebony, and of outer space. It is the darkest color, the result of the absence of or complete absorption of light. 26 This is our bread and butter folks. As UX professionals we are already doing this one.
27. Responding to change over following a plan Black Is the color of coal, ebony, and of outer space. It is the darkest color, the result of the absence of or complete absorption of light. 27 Plans are good. . . But change is inevitable.
28. The Agile Ceremonies If you aren’t on the invite list, become a stalker. 28
29. Attending Daily Scrum “…people have a tendency to treat the Daily Stand-up as simply individual reporting. ‘I did this … I’ll do that’—then on to the next person. The more optimum approach is closer to a football huddle. A wide receiver might say, “I’m having a problem with that defensive lineman,” to which an offensive blocker might respond, ‘I’ll take care of that. I’ll open that line.’… The idea is for the team to quickly confer on how to move toward victory—i.e., complete the Sprint." ― Jeff Sutherland, Scrum: The Art of Doing Twice the Work in Half the Time 29
30. Attending Planning Meetings Pre-PI Planning PI Planning Event Sprint/Iteration Planning 30
31. Attending Refinement/Grooming Meetings You are accessible in case questions come up. 31
32. Attending QA Demos These are informal. But, this is where you want to be. 32
33. Attending System Demos This is where you catch the UI issues that got away. 33
34. Attending War rooms Sometimes UI issues can become a monster. Make time to tackle them together. 34
35. Attending Retrospectives What went well? Collaboration with UX has shown up time and again. Give the team praise in these. Word negative feedback as ways to improve on the positives. 35
36. The UX Ceremonies Invite them to your events. 36
37. 37 Thanks! ANY QUESTIONS? You can find me at: @mrsgoody latoscag@gmail.com
38. Credits 38 Presentation template by SlidesCarnival A Wet Laptop and a Ferocious Chihuahua – by fishfearme