Lexi Namer_Hey_Designers_UX Y'all 2022.pdf

Transcript

1. HEY DESIGNERS WE NEED TO TALK ABOUT ETHICS Lexi Namer • UX Yall • 2022
2. Hello, Iʼm Lexi (she/her) UX Designer & Developer Doctor of Design student at NC State Creative Director at Echobind Design educator Live in Durham with my wife and fur babes
3. What does it look like to design ethically in techʼs move fast and break things culture?
4. Ethics [ eth-iks ] The rules of conduct governing what is acceptable and unacceptable behaviour of an individual or a group. Ethics tend to suggest aspects of universal fairness. Morals [ mawr-uhls ] An individualʼs particular values concerning what is right and what is wrong. Morals usually connote an element of subjective preference.
5. MIND THE GAP
7. We create products we hope will be experienced in ideal circumstances, in an ideal world, full of ideal users. In reality, we know the world is messy and complicated. But when we reduce human beings simply to “users” in our systems, itʼs easy to lose sight of the fact that many live with systemic oppression, inequity, and interpersonal violence. Itʼs harder still to consider how the products we build can be used to perpetuate these injustices. - Eva Penzey-Moog, Design for Safety “ “ “ “
8. Human-centered design does not automatically mean that designs are also ethical
9. Six Types of Harm Physical Harm Sexual Harm Verbal or Emotional Harm Psychological or Mental Harm Financial or Economic Harm Cultural or Identity Harm 1 2 3 6 5 4
11. Deceptive Design Deceptive design patterns (also known as "dark patterns") are tricks used in websites and apps that make you do things that you didn't mean to, like buying or signing up for something. Learn more at: deceptive.design
16. We canʼt expect to practice ethically-centered design without the understanding of what it means and the knowledge of how to do it.
18. Created with Deviceframes
23. 44% of surveyed methods were published in academic journals that are frequently inaccessible due to paywalls Surveying the Landscape of Ethics-Focused Design Methods
24. Filtering 88 existing ethical design tools n = 88 Surveyed resources n = 83 Designed for teams n = 58 Publicly available n = 42 Specific to design n = 40 Less than 5 years old n = 22 Includes a template n = 11 Surface harmful outcomes n = 6 Low complexity
25. Tool Creator (Toolkit) Goal Black Mirror Brainstorm Joshua Mauldin Create anti-goals of a product or idea Inverted Behavioral Model Kat Zhao (Design Ethically) Predict harmful user behaviors and consequences Provocatype DDC (Ethical Design Compass) Design an unethical or irresponsible version Dichotomy Mapping Kat Zhao (Design Ethically) Identify harmful edge cases of a specific feature Consequences Ziqq Rafit (Design Ethicquette) Surface harmful outcomes and make an action plan Ethics Assessment Spotify Design Evaluate a product or idea and prioritize next steps Easy-to-use tools to surface harmful outcomes
29. Where we go from here? 1. Join the global Slack group on the Ethical Design Network 2. Educate yourself on some of these topics by exploring Ethical Design Resources 3. Create a set of ethical values to constantly check your designs against 4. Discuss harm, ethics, and unintended consequences early and often with your team 5. Take an active role in understanding the data and technology that will power your designs 6. Try out some of the existing tools (here is a template for the Modified Black Mirror Brainstorm) 7. Spread awareness of ethical design by having conversations in your design network
30. THANK YOU! lexinamer.com bit.ly/heydesigners-uxyall Deck inspired by Furquan Ahmad