Job Postings UX Y’all | September 23rd, 2021 Brian Utesc h User Research Practice Lead | IBM Performance Marketing | Raleigh, North Carolina Theresa Nguye n UX Researcher | IBM Automation | Louisville, Kentucky
2021 IBM Corporation Goa l Provide an objective benchmark o f capability for UX Researchers UX Researchers, regardless of years of experience or job status, should be evaluating themselves periodically to ensure that their skill- set is up-to-date
2021 IBM Corporation What We Did One source of data for such a comparison is open job postings where the requirements of the position, across multiple domains and industries, offers insights into themes.
The UX Researcher’s Main Responsibility… Research, of course ! • Designing Research Studie s • Conducting Research Studie s • Creating a Research Roadma p • Working in a Design Thinking and/or Agile Environment 📈 All the Research Data Has Been Gathered…Now What ? • Analyzing and Synthesizing Researc h • Triangulating Dat a • Developing Actionable Insight s • Presenting Insights to the Team 🖇 Business Acumen for the UX Researche r • Scoping Out Research Project s • Translating Business Needs into Researc h • Influencing Design and Product Strateg y • Being a UX Advocate 👩💻 UX Researcher Responsibilities That Are Often Overlooke d • Developing Research Operation s • Collaboration and Mentorshi p • Contributing to Work Cultur e • Keeping up-to-date with UX Research Methodology ☑ UX Researcher Checklist
2021 IBM Corporation 7 • Know how to use method s • Knowing when to use method s • Qualitative and quantitative researc h • Skillful in both design/ evaluative and generative researc h Conducting Research Studies 85% • Mapping out what research projects will be needed Creating a Research Roadmap 11% • Agile • Design Thinkin g Ability to Conduct Fast- Pace Research 13% 🔬The UX Researcher’s Main Responsibility…Research, of course! Designing Research Studies 59%
2021 IBM Corporation 8 • Synthesize insights from the data into meaningful themes Analyzing & Synthesizing Research 19% • “See-say-do” triangle (Still & Crane, 2017 ) Triangulating Data 33% • Turn your findings into actionable insights Developing Actionable Insights 63% • Communicate the insights in a compelling way Presenting Insights to the Team 62% 📈All the Research Data Has Been Gathered…Now What?
2021 IBM Corporation 9 • Breakdown and understand specific needs Scoping out Research Projects 21% • Translate questions and recommend a research approach Translating Business Needs into Research 24% • Leads to truly user- centered products Influence Design and Product Strategy 33%, 27% • Being empathic • Championing the user • Evangelizing UX Being a UX Advocate 26% 📝Business Acumen for the UX Researcher
2021 IBM Corporation 10 • Maintaining a consistent research operation Developing Research Operations 41% • Communicate across diverse teams Collaboration & Mentorship 84%, 22% • Helping to promote and foster a culture of UX Contribute to the Work Culture 12% • Always have to be learning and evolving with the field Keeping up-to-date with UX Research Methodology 13% 👩💻Overlooked UX Researcher Responsibilities
2021 IBM Corporation • The conviction to hel p • Make a differenc e • Evangelis m • Data-centricity • Cross-functiona l • Cross-metho d • Cross-program • Design solution s • Solving problem s • Recruiting users 🏆 Skills
Pinpoint responsibilities that you are lacking or don’t have access to Move outside your comfort zone and conduct research methods that are new Develop in-demand soft- skills that will allow you to flourish Evaluate yourself periodically against an objective benchmark Making the most of this data
2021 IBM Corporation Want to learn more ? Check out our Blog Posts on UX Collective ☑ UX Researcher Characteristics: An Analysis of 100 UX Researcher Open Job Posting s 🔬 The UX Researcher’s Main Responsibility…Research, of course ! 📈 All the Research Data Has Been Gathered…Now What ? 🖇 Business Acumen for the UX Researche r 👩💻 UX Researcher Responsibilities That Are Often Overlooked
Louisville, Kentuck y [email protected] m Brian Utesc h User Research Practice Lead | IBM Performance Marketing | Raleigh, North Carolin a [email protected]
2021 IBM Corporation Curren t UX Researcher, IBM Automatio n Previou s • Human Factors M.A. from Texas Tech Universit y • Former UX Intern at GE Appliance s Fun Fac t I volunteer at the cat cafe in my free time 🐱 About the Speake r Theresa Nguyen
2021 IBM Corporation Curren t UX Research Practice Lead, IBM Marketin g Previou s • Human Factors Psychology, Ph.D. from Wichita State Universit y • Ex-Sprint, Norte l Fun Fac t I have performed at the Grand Ole Opry 🎶 About the Speake r Brian Utesch
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