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UX Researcher Checklist: An Analysis of 100 UX Researcher Open Job Postings

2618eb8fa459e5cef8f7a8d8f6a21c59?s=47 UX Y'all
September 29, 2021

UX Researcher Checklist: An Analysis of 100 UX Researcher Open Job Postings

UX Y'all Session with Theresa Nguyen and Brian Utesch

2618eb8fa459e5cef8f7a8d8f6a21c59?s=128

UX Y'all

September 29, 2021
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  1. UX Researcher Checklist : An Analysis of 100 UX Researcher

    Job Postings UX Y’all | September 23rd, 2021 Brian Utesc h User Research Practice Lead | IBM Performance Marketing | Raleigh, North Carolina Theresa Nguye n UX Researcher | IBM Automation | Louisville, Kentucky
  2. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation Goa l Provide an objective benchmark o f capability for UX Researchers UX Researchers, regardless of years of experience or job status, should be evaluating themselves periodically to ensure that their skill- set is up-to-date
  3. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation What We Did One source of data for such a comparison is open job postings where the requirements of the position, across multiple domains and industries, offers insights into themes.
  4. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation
  5. 5 Findings

  6. IBM Studios Böblingen | © IBM Corporation 2021 6 🔬

    The UX Researcher’s Main Responsibility… Research, of course ! • Designing Research Studie s • Conducting Research Studie s • Creating a Research Roadma p • Working in a Design Thinking and/or Agile Environment 📈 All the Research Data Has Been Gathered…Now What ? • Analyzing and Synthesizing Researc h • Triangulating Dat a • Developing Actionable Insight s • Presenting Insights to the Team 🖇 Business Acumen for the UX Researche r • Scoping Out Research Project s • Translating Business Needs into Researc h • Influencing Design and Product Strateg y • Being a UX Advocate 👩💻 UX Researcher Responsibilities That Are Often Overlooke d • Developing Research Operation s • Collaboration and Mentorshi p • Contributing to Work Cultur e • Keeping up-to-date with UX Research Methodology ☑ UX Researcher Checklist
  7. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation 7 • Know how to use method s • Knowing when to use method s • Qualitative and quantitative researc h • Skillful in both design/ evaluative and generative researc h Conducting Research Studies
 85% • Mapping out what research projects will be needed Creating a Research Roadmap
 11% • Agile • Design Thinkin g Ability to Conduct Fast- Pace Research
 13% 🔬The UX Researcher’s Main Responsibility…Research, of course! 
 Designing Research Studies
 59%
  8. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation 8 • Synthesize insights from the data into meaningful themes 
 Analyzing & Synthesizing Research
 19% • “See-say-do” triangle (Still & Crane, 2017 ) Triangulating Data
 33% • Turn your findings into actionable insights Developing Actionable Insights 
 63% • Communicate the insights in a compelling way Presenting Insights to the Team
 62% 📈All the Research Data Has Been Gathered…Now What?
  9. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation 9 • Breakdown and understand specific needs 
 Scoping out Research Projects
 21% • Translate questions and recommend a research approach Translating Business Needs into Research
 24% • Leads to truly user- centered products Influence Design and Product Strategy
 33%, 27% • Being empathic • Championing the user • Evangelizing UX Being a UX Advocate
 26% 📝Business Acumen for the UX Researcher
  10. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation 10 • Maintaining a consistent research operation 
 Developing Research Operations
 41% • Communicate across diverse teams Collaboration & Mentorship
 84%, 22% • Helping to promote and foster a culture of UX Contribute to the Work Culture
 12% • Always have to be learning and evolving with the field Keeping up-to-date with UX Research Methodology 
 13% 👩💻Overlooked UX Researcher Responsibilities
  11. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation • The conviction to hel p • Make a differenc e • Evangelis m • Data-centricity • Cross-functiona l • Cross-metho d • Cross-program • Design solution s • Solving problem s • Recruiting users 🏆 Skills
  12. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation Attitudinal Quantitative Qualitative Generative Evaluative Behavioral 🧠 Expertise
  13. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation Social sciences 📚 Discipline
  14. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation Core 📑 Collaborators
  15. 15 Summary

  16. 
 Students 
 Job Seekers 
 Experienced Professionals 
 Job

    Posters
  17. IBM Studios Böblingen | © IBM Corporation 2021 17 


    
 Pinpoint responsibilities that you are lacking or don’t have access to 
 
 
 Move outside your comfort zone and conduct research methods that are new Develop in-demand soft- skills that will allow you to flourish 
 Evaluate yourself periodically against an objective benchmark Making the most of this data
  18. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation Want to learn more ? Check out our Blog Posts on UX Collective ☑ UX Researcher Characteristics: An Analysis of 100 UX Researcher Open Job Posting s 🔬 The UX Researcher’s Main Responsibility…Research, of course ! 📈 All the Research Data Has Been Gathered…Now What ? 🖇 Business Acumen for the UX Researche r 👩💻 UX Researcher Responsibilities That Are Often Overlooked
  19. Thank you! Theresa Nguyen UX Researcher | IBM Automation |

    Louisville, Kentuck y theresa.nguyen@ibm.co m Brian Utesc h User Research Practice Lead | IBM Performance Marketing | Raleigh, North Carolin a butesch@us.ibm.com
  20. 20 Appendix

  21. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation
  22. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation Curren t UX Researcher, IBM Automatio n Previou s • Human Factors M.A. from Texas Tech Universit y • Former UX Intern at GE Appliance s Fun Fac t I volunteer at the cat cafe in my free time 🐱 About the Speake r Theresa Nguyen
  23. IBM / UX Y’all / UX Researcher Checklist / ©

    2021 IBM Corporation 
 Curren t UX Research Practice Lead, IBM Marketin g Previou s • Human Factors Psychology, Ph.D. from Wichita State Universit y • Ex-Sprint, Norte l Fun Fac t I have performed at the Grand Ole Opry 🎶 About the Speake r Brian Utesch