As technical professionals, we throw all sorts of jargon around -- DevOps, WebOps, and Site Reliability Engineering among others. In many cases, definitions vary even among the professionals themselves. In this presentation, we'll explore the evolution of technical practices used by Infrastructure and Operational professionals. Additionally, we'll cover some of the practices that the best Site Reliability or Operations Engineers have used at leading technology companies around the world. Presented to Stir Trek on May, 2018 in Columbus, Ohio.