A contemporary network service heavily depends on domain name system operating normally. Yet, often issues and caveats of typical DNS setup are being overlooked. DNS (like BGP before) is expected to "just work" everywhere, however, just as BGP, this is a complex protocol and a complex solution where a lot of things could go wrong in multiple ways under different circumstances.
This talk is supposed to provide some assistance both in maintaining your own DNS infrastructure and in relying on service providers doing this.